2/10 Poor
Jul 14, 2024
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam!
The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing.
If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges.
Rating: 1/5
RAY AN MARGARET
RAY AN MARGARET, 2-night family trip
Verified Expedia guest review