Nestled in the mountains, Hotel Kaiseralm offers a serene retreat with an indoor pool, spa treatments at Energiequelle, and a garden to unwind. Savor regional cuisine at Frankenkrone restaurant or grab a drink at the bar while enjoying access to dry cleaning services and multilingual staff.
Friedrichsthal (b. Bayreuth) Station - 19 min drive
Restaurants
Asenturm - 19 min walk
Gasthof Deutscher Adler - 19 min walk
Hammerschmiede - 7 min walk
Wirtshaus auf'm Grassemann Inh. R. Grassemann - 9 min drive
Hotel Restaurant Brigitte - 12 min drive
About this property
Hotel Kaiseralm
When visiting Bischofsgruen, Hotel Kaiseralm is a great choice to consider. Guests can indulge in massages at the spa, and Regional cuisine is served at Frankenkrone, which is open for lunch and dinner. An indoor pool, a bar/lounge and a terrace are other highlights.
Languages
English, French, German
At a glance
Hotel size
95 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Pool table
Bike tour information
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Skiing lessons nearby
Snowboarding nearby
Working away
Meeting rooms
Computer station
Conference space (248 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Ski storage
Facilities
1 building/tower
Built in 1973
Safe-deposit box at front desk
Garden
Terrace
Library
Piano
An indoor pool
Bike parking
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Minibar
Bathrobes
Sleep well
Hypo-allergenic bedding
Pillow menu
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is open selected days.
Dining
Frankenkrone – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10.00 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Kaiseralm Bischofsgruen
Kaiseralm Bischofsgruen
Kaiseralm
Hotel Kaiseralm Hotel
Hotel Kaiseralm Bischofsgruen
Hotel Kaiseralm Hotel Bischofsgruen
Frequently asked questions
Does Hotel Kaiseralm offer free cancellation for a full refund?
Yes, Hotel Kaiseralm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kaiseralm?
Yes, there's an indoor pool.
Are pets allowed at Hotel Kaiseralm?
Yes, dogs are welcome. There's a charge of EUR 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Kaiseralm?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Kaiseralm?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Kaiseralm and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Kaiseralm also has a garden.
Are there restaurants at or near Hotel Kaiseralm?
Yes, Frankenkrone offers Regional cuisine.
Does Hotel Kaiseralm have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Kaiseralm like?
Hotel Kaiseralm is a short 1-minute walk from Fichtel Mountains Nature Park and 13 minutes' walk from Ochsenkopfschanze.
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Hotel Kaiseralm Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Sep 2022
Friendly comfortable retreat in the Fichtelgebirge hills, with good walking very nearby
James
James, 7-night trip
10/10 Exceptional
17 Jan 2025
Matthías
Matthías, 1-night trip
10/10 Exceptional
6 Aug 2024
Andrea
Andrea, 1-night trip
10/10 Exceptional
19 Jun 2024
Fint stay over hotel.
Godt ophold - fint hotel, men sengene var lidt hårde. God morgenbuffet og varieret menukort til aftensmaden, maden kan man bestemt ikke klage på.
Bo
Bo, 1-night trip
8/10 Very good
17 May 2024
Wolfgang
Wolfgang, 4-night trip
8/10 Very good
1 Jun 2023
Ich habe nur übernachtet. Zimmer angenehm und ruhig. Morgenessen mit genügend Auswahl.
Verified traveller
1-night trip
10/10 Exceptional
24 Aug 2019
TOP, TOP, TOP
Top, top, top - super service, der er kælet for alle detaljer - alt virker, selv marmeladen er hjemmelavet.
Thorbjørn
Thorbjørn, 1-night trip
10/10 Exceptional
21 Aug 2019
Exceptionally friendly place, lovely forest walks right out the door
Verified traveller
5-night trip
10/10 Exceptional
25 Jul 2019
Mette
Mette, 1-night trip
8/10 Very good
11 Jul 2019
Behageligt hotel med flot udsigt
Brugte hotellet sim stop-over på vej sydover.
Fin hurtig check-in, fin størrelse på værelset, og fantastisk udsigt.
Morgenbuffet var fin.
Poul Eli
Poul Eli, 1-night trip
8/10 Very good
12 Sep 2018
Nice modern country hotel in good condition. Room was comfortable except pillows were too small and some lumpy.
Dinner was good.no one in dining room spoke English and no English menu.
David
David, 1-night trip
10/10 Exceptional
12 Aug 2018
Anders
Anders, 1-night trip
8/10 Very good
15 Jan 2018
Steffi
Steffi, 3-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
2 Dec 2017
Jianzhong
Jianzhong, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
1 Nov 2017
Reformation Tour
Very nice hotel in a scenic area. Breakfast was good and the wait staff was friendly and helpful.
Curtis
Curtis, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
16 Oct 2017
Schönes Hotel - Preis-Leistung in Ordnung!
Das Hotel liegt oberhalb von Bischofsgrün. Es ist sicherlich das größte Hotel in Bischofsgrün. Die Architektur ist wohl nicht mehr zeitgemäß - großer Betonkomplex. Der Eingangsbereich ist gepflegt - die Eirichtung ist insgesamt in die Jahre gekommen. Das Hotel ist jedoch sehr sauber und gepflegt. Besonders das Personal viel mir mit seiner Kompetenz und Freundlichkeit auf.
Das Zimmer war schön groß. Die Matratzen waren top - die Einrichtung jedoch auch in die Jahre gekommen - jedoch noch recht gepflegt und sauber. Dies betrifft auch den Nassbereich.
Der Wellnessbereich war für mich eine Enttäuschung - ist nach meiner Meinung nicht mehr zeitgemäß für ein 4 Sternehotel.
Günther
Günther, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
20 Jun 2017
Flemming
Flemming, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
23 Feb 2017
Komfortables, sauberes Hotel
Umfangreiches Frühstücksbüffet
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
28 Aug 2016
Godt hotel i fredeligt og smukt område på landet
Godt hotel med gode faciliteter i smukt landskab 30 km fra Bayreuth.
Hotellet er ideelt, hvis man i bil skal til Bayreuth til Wagnerfestspil og ikke har noget imod at køre 30 km til operaen og få overnatning til halvdelen af den pris, man i operasæsonen må betale inde i Bayreuth
Niels Erik
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
15 Aug 2016
Sehr ruhiges Hotel
Sehr nette Begrüßung, toller Service, ruhige Zimmer, sehr gutes Restaurant.
Zimmereinrichtung etwas altmodisch aber nicht störend.
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
14 Apr 2016
Alles gut soweit
Ich war für eine Nacht und würde wieder kommen
Horst
This review was submitted before 2018 and has not been verified.
8/10 Very good
16 Mar 2016
Hotel mit Bar
Schönes Hotel gleich am Ochsenkopf mit Bar.
Erwin
This review was submitted before 2018 and has not been verified.
8/10 Very good
19 Jan 2016
Gerne wieder
Als Geisender ,es war sehr schön.
Peter
This review was submitted before 2018 and has not been verified.
6/10 Good
17 Nov 2015
Auf der Durchreise
Optisch ist das Hotel kein Highlight, hatte es für die Durchreise gebucht. Es ist in die Jahre gekommen, jedoch sauber. Habe eine entspannte Umgebung wahrgenommen, obwohl in dem Hotel für 4Sterne alles sehr Standart war.würde es weiter empfehlen.
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
10 Oct 2015
ok für Geschäftsreise - Service ausbaufähig
Ich war nur eine Nach vor Ort. Das Hotel an sich hat meinen Erwartungen entsprochen. Störend war allerdings, dass ich nach einer langen Anreise 10 Minuten an der Rezeption warten musste, bis überhaupt wer gekommen ist.
Ansonsten empfehlenswert.