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Hotel Pullman ZamZam Makkah

5.0 star property
Indulge in international cuisine for breakfast or dinner while surrounded by Makkah’s rich history. Discover an oasis with sustainable luxury that welcomes you warmly.

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Photo gallery for Hotel Pullman ZamZam Makkah

Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Classic Room, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Spa
Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Experience the warmth of Makkah at Hotel Pullman ZamZam, where luxury meets sustainability. Savor breakfast at one of two restaurants, explore the on-site shopping mall, or get lost in a book from the library. With free in-room WiFi and multilingual staff, this hotel offers a unique blend of comfort and culture.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The current price is Rp3.469.231
Rp4.189.097 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 70 sq m
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 55 sq m
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Size Beds, Haram View

Classic Room, 2 Single Size Beds, Haram View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Accessible, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 2 Double Beds (Haram View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds (Haram View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 2 Single Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 7
  • 1 King Bed

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 45 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 4 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, City View

Deluxe Room, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

Similar properties

Building design

Swissôtel Makkah

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.8 out of 10, Excellent, 1,000 reviews
The price is Rp3.525.730
Rp4.257.318 total
includes taxes & fees
26 Feb - 27 Feb
Swissôtel Makkah
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About the area

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 1 min walk
  • Great Mosque of Makkah - 2 min walk
  • King Fahad Gate - 4 min walk
  • Well of Zamzam - 6 min walk
  • Kaaba - 6 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive
  • Makkah Station - 12 min drive

Restaurants

  • ‪Swiss Express - ‬1 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪مطعم الطازج - ‬1 min walk
  • ‪الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

You'll be in a fantastic location at Hotel Pullman ZamZam Makkah, only a five-minute walk from Great Mosque of Makkah and Abraj Al-Bait Towers. For a bite to eat, guests can visit Al Zahra, one of 2 restaurants, which serves breakfast, lunch and dinner. This luxurious hotel is also within a short drive of Kaaba and Makkah Mall. Fellow travellers love the breakfast and location.

Languages

Arabic, English, French, Hindi, Indonesian

At a glance

DONE

Hotel size

    • 1315 rooms
    • Arranged over 33 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 AM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (SAR 400 per day)
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Al Zahra – This restaurant serves breakfast, lunch and dinner.
Al Yasmine – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tea Garden – This coffee shop specialises in international cuisine and only serves light fare. Open 24 hours.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 per person
  • Early check-in can be arranged for an extra charge of SAR 400 (subject to availability)
  • Late checkout can be arranged for an extra charge of SAR 400 (subject to availability)

Renovations and closures

The property will be renovating from 19 July 2023 to 15 July 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for SAR 400.0 per night

Parking

  • Valet parking costs SAR 400 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts major credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001442

Also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Does Hotel Pullman ZamZam Makkah offer free cancellation for a full refund?

Yes, Hotel Pullman ZamZam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Pullman ZamZam Makkah?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Pullman ZamZam Makkah?

Yes. Valet parking costs SAR 400 per day.

What are the check-in and check-out times at Hotel Pullman ZamZam Makkah?

Check-in start time: 2:00 PM; check-in end time: 9:00 AM. There's a charge of SAR 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of SAR 400 (subject to availability). Contactless social distancing and check-out are available.

Are there restaurants at or near Hotel Pullman ZamZam Makkah?

Yes, there are 2 on-site restaurants, featuring international cuisine.

What's the area around Hotel Pullman ZamZam Makkah like?

Hotel Pullman ZamZam Makkah is in Al Hajlah, a short 2-minute walk from Great Mosque of Makkah and 6 minutes' walk from Kaaba. Travellers love the hotel's prime location.

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Hotel Pullman ZamZam Makkah Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay
Hotel service and customer relationship was amazing. Family friendly and security was top.
jamila, 4-night trip

10/10 Exceptional

Hotel staff was well professional and friendly. Mr. Rami on the reception have very good communication skills. Its highly recommended to stay there.
Jahanzeb Khan, 5-night trip

10/10 Exceptional

I loved the location
Md, 3-night trip

10/10 Exceptional

Fantastic
Noraini, 4-night trip

10/10 Exceptional

Good place to stay.
Shahrior, 3-night trip

2/10 Poor

Executive room super small and charging premium price
1-night trip

8/10 Very good

Very good hotel. Rooms where a little old but the location and service makes up for everything.
Farhan Basharat, 4-night trip

10/10 Exceptional

Was upgraded to a suite, really enjoyed my stay at Zam Zam Pullman. The staff was very friendly and cooperative.
SHEHZAD, 2-night trip

8/10 Very good

Excellent stay, perfect location. Room good, and taken care of by Mohammad Jane. Breakfast was great. Plenty of eating places in and around the clock tower.
Mohammed, 5-night trip

10/10 Exceptional

Great overall!
Abdoulwahab, 2-night trip

10/10 Exceptional

Very nice hotel Great location near Makkah Great restaurant Very good customer service
Fayez, 2-night trip

6/10 Good

Very good stay, only disappointed with the fact that we booked rooms with partial Kaaba view but we did not have any view of it.
Mohamed, 3-night trip

6/10 Good

Average looking hotel, but the convince makes it worth the while to stay here
Mohammed Abdul, 1-night trip

10/10 Exceptional

Excellent location next to the haram
Izhar, 6-night trip

6/10 Good

Very bad Experience
Spend your money else where. If you want a pleasant stay so you can comfortably enjoy your worship this hotel is not it. I agree it's convenient but that's about it. The staff is rude from the concierge to the house keeping. The room was very dirty I have been in nicer 3 stars than this place. The bathroom shower was broken. There was mold everywhere. They do not give you the bed settings that you book for. I would not recommend this hotel at all.
3-night trip

8/10 Very good

Good service
Abdul, 3-night trip

8/10 Very good

Hotel was good. Staff were very friendly. I booked a standard room and was pleasantly surprised when I opened the curtains to find a view of the mosque. General ameneties were fine. Breakfast was decent. Only down side was that the hotel room is very outdated. Overall would give a 4.5/5
A?med, 8-night trip

8/10 Very good

Good location and convenient
Abdullahi, 3-night trip

10/10 Exceptional

Good
Zakir, 6-night trip

10/10 Exceptional

Great
Syed, 1-night trip

10/10 Exceptional

Excellent
Muhannad, 2-night trip

10/10 Exceptional

one of the best hotel in Makkah
Mohammed, 3-night trip

8/10 Very good

Good
The stay was good. Waiting times at Check-in or Check-out some times could be above average.
3-night trip

10/10 Exceptional

All of our family like it
Amazing and especially thanks to Saoud front disk manager
Ahmed, 1-night trip

4/10 Fair

Noise around the room from lobby
Mahmoud, 3-night trip