Niagara-on-the-Lake Golf Club - 6 min walk - 0.5 km
Shaw Festival Theatre - 13 min walk - 1.1 km
Jackson-Triggs Winery - 3 min drive - 2.2 km
Peller Estates Winery - 4 min drive - 3.1 km
Getting around
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 35 min drive
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 57 min drive
Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 71 min drive
Toronto, ON (YYZ-Pearson Intl.) - 88 min drive
Toronto, ON (YTZ-Billy Bishop Toronto City) - 92 min drive
Kitchener, ON (YKF-Region of Waterloo Intl.) - 103 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
Niagara Falls Station - 23 min drive
St. Catharines Station - 27 min drive
Restaurants
McDonald's - 5 min drive
Two Sisters Vineyards - 4 min drive
The Irish Harp Pub - 10 min walk
Peller Estates Winery - 4 min drive
Cannery Restaurant - 17 min walk
About this property
The Charles Hotel
When visiting Niagara-on-the-Lake, The Charles Hotel is a great choice to consider. For a bite to eat, guests can visit HobNob Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. This boutique inn also features a bar/lounge, a terrace and a garden. Fellow travellers say great things about the helpful staff and location.
Languages
English, French
At a glance
Hotel size
12 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free uncovered on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service
What to do
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Services
24-hour front desk
Concierge services
Facilities
Built in 1832
Garden
Terrace
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Victorian architecture
Accessibility
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Area rugs in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
IPod docking station
55-inch TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Egyptian cotton sheets
Pillow-top mattress
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
More
Daily housekeeping
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
HobNob Restaurant – Overlooking the golf course and garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 35 for adults and CAD 25 for children
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Charles Inn Niagara-on-the-Lake
Charles Niagara-on-the-Lake
Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn
The Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn Niagara-on-the-Lake
Frequently asked questions
Does The Charles Hotel offer free cancellation for a full refund?
Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Charles Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Charles Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Charles Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Charles Hotel?
No, this inn doesn't have a casino, but Fallsview Casino (24-min drive) and Casino Niagara (24-min drive) are both nearby.
What is there to do at The Charles Hotel and nearby?
Have fun with nearby activities such as boat tours and hiking, and practise your swing on the nearby golf course. The Charles Hotel also has a garden.
Are there restaurants at or near The Charles Hotel?
Yes, HobNob Restaurant offers al fresco dining, international cuisine and garden views.
What's the area around The Charles Hotel like?
The Charles Hotel is a short 6-minute walk from Lake Ontario and 13 minutes' walk from Shaw Festival Theatre. Travellers love the inn's prime location.
The Charles Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Nov 2024
David
David, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 Nov 2024
The building has seen better days. The room was cold the entire stay and the bathroom was very draft.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Fabulous getaway
We had a great stay at the Charles for our anniversary. The restaurant Hob Nob was fantastic. Great food and great service.
Brent
Brent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
A beautiful, quaint hotel in a lovely area. The food was fantastic! Our evening meal was delicious and served in a relaxed but beautiful dining room. All the staff were extremely helpful but Alicia and Amy made our stay extra special with their conversation and friendliness. Our room was very clean with all amenities but next time we would book a bigger room. We would definitely recommend The Charles Hotel. 5 mins walk into town, free parking and amazing staff!!!
J
J, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Rick
Rick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Sandra
Sandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2024
The lovely old building just needs some TLC. The shower stall was modern and hreat pressure, however the floor step wall was crumbling.
Staff were amazing and helpful
Gardens lovely
We sat upstairs on the covered balcony to watch the rain and that was nice!!
Elizabeth
Elizabeth, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Jacqueline
Jacqueline, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sep 2024
It was covenient, clean and breakfast was delicious.
Linda
Linda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Great place to stay!!
Amazing place to stay. The staff are so friendly, good is delicious, and the setting is so peaceful. Perfect place to walk, curl up with a book on the porch or front patio, and enjoy the beauty of this historic building and lovely grounds.
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Fantastic experience
jenna
jenna, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
Ross
Ross, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Sep 2024
Gerry
Gerry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
It was well located for walking and it was a peaceful environment.
Anne
Anne, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
The Staff and accommodations were excellent- no complaints
Martin
Martin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
parking. Clean and organized. Easy safe walk to town. Highly recommended!
David
David, 1-night family trip
Verified Expedia guest review
8/10 Very good
29 Aug 2024
Joanne
Joanne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Staff and service was excellent!
Tony
Tony, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 Aug 2024
We loved the location and authenticity of the Charles Hotel.
The rooms were well outfitted, bathrooms clean.
The windows could benefit from an update.
Julia
Julia, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
23 Aug 2024
I had requested a first floor room a few weeks before my stay because I have trouble climbing stairs but I was told only 2nd floor available and no elevator. The staff did help me bring my bags up and then back down at check out. Staff were very friendly and helpful.
Louis
Louis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Such a lovely place,retreat into glamorous, indulgent time--the NOL trademark British kkkhorticulture
horticulture,
thomas
thomas, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
perfect location - just far enough away from the busy area, but walkable to plays, restaurants, etc.
Maryann
Maryann, 1-night romance trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
Noisy
Margaret
Margaret, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Beautiful property well located in a gorgeous location.