Asked for a ground floor room, away from street noise and we got it! This is a superior property, with good customer service. We'll stay here rather than properties further down the 5.
We've stopped staying at several Motel 6 properties (Carlsbad, Button Willow, Oceanside) because of bad treatment and maintenance issues. I always call to confirm a ground floor room, for we senior citizens, and when one of us gets there, they haven't honored the written or verbal request. Or their promise! And I get lies and inconsisten stories from staff. But, we'll book into this property again. Please take a lesson from the managers of this property and teach it to others.