In the heart of Lago Martianez, Hotel Monopol offers a tranquil oasis with an outdoor pool and sauna. Relax at the spa tub, indulge in a delicious breakfast buffet or dinner at the on-site restaurant, and enjoy WiFi in your room. Guests rave about their stay near Plaza del Charco.
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400
What's nearby
Plaza del Charco - 2 min walk - 0.2 km
Taoro Park - 8 min walk - 0.8 km
La Paz Lookout - 15 min walk - 1.2 km
Loro Park - 4 min drive - 1.9 km
Lago Martianez Swimming Pools - 9 min drive - 1.2 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive
Tenerife (TFS-Tenerife South) - 74 min drive
Restaurants
Hannen Barril - 3 min walk
Slow Coffee Tenerife - 4 min walk
Casa Mel - 5 min walk
Compostelana - 3 min walk
Tasca el Olivo - 4 min walk
About this property
Hotel Monopol
Hotel Monopol offers a great location, putting you within a short 10-minute walk of Plaza del Charco and Lago Martianez Swimming Pools. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a hot tub are other features.
Languages
English, French, German, Spanish
At a glance
DONE
Hotel size
92 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Spa services
Hot tub
Sauna
Reception hall
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Ceiling fan
Minibar
Sleep well
Blackout curtains
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Food and drink
Fridge
More
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
On-site venue – This restaurant serves breakfast and dinner.
Fees & policies
Optional extras
WiFi is available in guest rooms for EUR 6 per 24-hour period (rates may vary)
WiFi is available in public areas for EUR 6 per day (rates may vary)
Children & extra beds
Cots/infant beds are available for EUR 15.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 6.42 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz
Frequently asked questions
Does Hotel Monopol offer free cancellation for a full refund?
Yes, Hotel Monopol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Monopol?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Monopol?
Yes, pets are welcome. There's a charge of EUR 6.42 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Monopol?
Sorry, there's no on-site parking at Hotel Monopol.
What are the check-in and check-out times at Hotel Monopol?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Monopol?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (12-min walk) is nearby.
What is there to do at Hotel Monopol and nearby?
Hotel Monopol has an outdoor pool and a sauna.
Are there restaurants at or near Hotel Monopol?
Yes, there's an on-site restaurant.
What's the area around Hotel Monopol like?
Hotel Monopol is located near Tenerife Beaches, only a short 3-minute walk from Plaza del Charco and 8 minutes' walk from Lago Martianez Swimming Pools.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Monopol Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Location
Service staff
Lobby
Restaurant
Bed
Shower
Pool
Parking
What guests liked
Breakfast was of a reasonable standard and generous in portion size. (9 reviews)
The pool area was a highlight, described as wonderful, good, and lovely by guests. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great place to stay, location, staff, pool, breakfast, interior so quaint. Would highly recommend and I will stay again.
Richard
2-night trip
10/10
Location is excellent
Lynne
9-night trip
6/10
Nice location , this hotel needs refreshment.
Jean Paul
5-night trip
10/10
I really enjoyed the character of the building and decor. The location was perfect .
Verified traveller
3-night trip
10/10
Great stay will return
Wullie
1-night trip
8/10
We loved the old world charm of the hotel.
Anne
4-night trip
10/10
Had a great stay here. Big rooms, beautiful view from the balcony. Nice pool. Really helpful staff with renting a car and tips. Nice breakfast with options.
Ane Elizabeth
7-night trip
10/10
Clean throughout and wonderful staff, a little old fashioned in places and shows its age, however this adds to the charm. We would definitely return.
Ian
7-night trip
10/10
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Frank
2-night trip
10/10
The hotel ia an old spanish establishment with lots of character
Location location is the main thing
Staff brilliant xx
Lynne Victoria
9-night trip
10/10
An old school hotel, best described as shabby chic. In the centre of everything, if you like that.
Richard
8-night trip
10/10
friendly kind staff, good breakfast, comfortable clean room
Christine Rona
7-night trip
6/10
Mixed bag. Rooms are run down, the Internet is barely usable, the hot tub was cold but the location is great!
Phil
5-night trip
10/10
Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Yvonne Elena
5-night trip
10/10
We requested the possibility of the same room we had last visit and they obliged us , the staff our fabulous . We just love this hotel steeped in history and would be loath to stay anywhere else .
Can't wait to return and hopefully gir longer next time .
Paul
2-night trip
8/10
It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.
Ronald John
5-night trip
8/10
This hotel is a little gem, steeped in history and very central. The internal lounge area with it's palms and exotic plants is wonderful. I would recommend this hotel so long as you are not looking for luxury. There are lovely views from many rooms and the pool is good. Shame they don't offer tea/coffee making facilities in the rooms. Fixtures and fittings are sadly just looking a bit tired.
Nigel
2-night trip
10/10
A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.
celia
10/10
Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival
Caroline
4-night trip
10/10
Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.
Lynda
1-night trip
8/10
Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.
Kenneth
2-night trip
8/10
It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included.
Photo is taken from Room 115
Richard
14-night trip
10/10
No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful
Stephen
1-night trip
8/10
Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.
Elaine
5-night trip
8/10
Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked.
Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed.
Loved the area but not so much the old busker outside.
To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours).
Given its location, it is probably one of the best places in Puerto de la Cruz.