6/10 Good
19 Oct 2024
No parking :(
In the description, the room says it comes with a parking spot. Every night when we arrived, we had to call and ask for a parking spot, because our assigned spot was taken and she would say to park wherever. On the last night we were instructed to park on the street. That was not okay. Roads are winding and dark and I have a toddler to get in and out. Host said that the loading zone turns into a parking spot overnight and to just park there. Unsatisfied with this response, I hung up. Five minutes later, I received two voicemails from the host that were not very pleasant or professional. She said she hunted down whoever was in our spot and had them move and we could go park. She said it took a lot of effort to hunt them down and that *sigh* hopefully I go and use them. The rooms were alright, I would have stayed again, but after the experience we had with the parking and hosts attitude when asked to have the parking spot that was included in our room and advertised as a reason to stay, I will not stay again or recommend to anyone else.
Verified traveller
5-night family trip
Verified Hotels.com guest review
