10/10 Sempurna
27 Mei 2025
A Fun and Enjoyable place to stay
Upon checking in, I presented a different credit card for my stay. Ann was very professional and the transaction was completed. She is a credit to your company. As a retired travel professional, I appreciate customer service. When I got to my room, I found that my American Express was charged for the entire amount-pending. I went back to the desk. She assured me it would not be charged, and when I completed my visit, it would be charged to my Visa. My trip is over, I am home and both credit cards are pending for the full amount. I called the Hotel and was sssured it would not progress pending. Fingers crossed. Otherwise, the staff was remarkable, the breakfast with fresh spinach & vegetables for omelettes, your outdoor areas, pool, and roof top were a real plus. Kim stood out for her pleasant and accommodating manner. We had a wonderful stay.
Karen
Karen, perjalanan keluarga 3 malam
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