See all properties

Francis Arlene - Adults Only

2.0 star property
Adults-only hotel within walking distance of Isla Mujeres Ferry Terminal

Choose dates to view prices

Photo gallery for Francis Arlene - Adults Only

Terrace/patio
Lobby
Interior detail
Standard Room | Free WiFi, bed sheets
Interior
At Francis Arlene - Adults Only, discover a tranquil oasis in the heart of Centro. Unwind on the serene terrace or stroll through the lush garden, then connect with free in-room WiFi and enjoy multilingual staff assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Multilingual staff
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (5)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Mini fridge
The current price is Rp1.203.360
Rp1.510.413 total
includes taxes & fees
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
Mini-fridge
Dishwasher
Ceiling fan
Private bathroom
Microwave
Toaster oven
Cookware/dishes/utensils
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Full-sized fridge/freezer
Ceiling fan
Private bathroom
Toaster
Wardrobe
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Mini-fridge
Ceiling fan
Private bathroom
Wardrobe
Mobile key entry
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
Mini-fridge
Dishwasher
Ceiling fan
Private bathroom
Microwave
Toaster oven
Cookware/dishes/utensils
  • Sleeps 2
  • 2 Double Beds

Similar properties

Outdoor pool

Selina Poc Na Isla Mujeres

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 347 reviews
The price is Rp1.263.528
Rp1.746.650 total
includes taxes & fees
27 Mar - 28 Mar
Selina Poc Na Isla Mujeres
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Av. Guerrero #7 Centro, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 5 min walk - 0.4 km
  • Isla Mujeres Ferry Terminal - 5 min walk - 0.4 km
  • North Beach - 7 min walk - 0.6 km
  • Dolphin Discovery - 9 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive

Restaurants

  • ‪Los Mariscos de Humo - ‬1 min walk
  • ‪Los Burritos - ‬2 min walk
  • ‪Aroma Isla - ‬2 min walk
  • ‪Cafe Mogagua - ‬2 min walk
  • ‪Los Tacos de Humo - ‬2 min walk

About this property

Francis Arlene - Adults Only

Francis Arlene - Adults Only offers a great location, putting you within a short 10-minute walk of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 8:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 9:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres

Frequently asked questions

Does Francis Arlene - Adults Only offer free cancellation for a full refund?

Yes, Francis Arlene - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Francis Arlene - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Francis Arlene - Adults Only?

Sorry, there's no on-site parking at Francis Arlene - Adults Only.

What are the check-in and check-out times at Francis Arlene - Adults Only?

Check-in start time: 3 PM; check-in end time: 8:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Francis Arlene - Adults Only?

No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.

What is there to do at Francis Arlene - Adults Only and nearby?

Francis Arlene - Adults Only has a garden.

What's the area around Francis Arlene - Adults Only like?

Francis Arlene - Adults Only is a short 5-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Francis Arlene - Adults Only Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Felt very safe and comfortable
Pam, 6-night trip

10/10 Exceptional

Simple
Nice simple family owned hotel in a great spot
Joseph, 2-night trip

8/10 Very good

Isla
Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
8-night trip

8/10 Very good

Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Melissa, 7-night trip

10/10 Exceptional

Ash, 1-night trip

6/10 Good

Jörgen, 10-night trip

10/10 Exceptional

El lugar limpio muy colorido, atención por parte del personal muy bien, por el precio la habitación es muy amplia y con cama doble, me gustó mucho y auna calle del mar abierto
andrea, 1-night trip

10/10 Exceptional

It is a very beautiful place very close to the water and beach. Was in a very comfortable room and there was plenty of service when needed. Great location to the action as well
George, 2-night trip

10/10 Exceptional

Excellent place in a very good location within Isla Mujeres. All of the touristy areas are within walking distance, and if you want to rent a golf cart, you can do that within walking distance as well. The room was spacious and included everything we needed.
1-night trip

2/10 Poor

Sucio, apestoso.
Sucio, viejo, camas incómodas, lleno de zancudos, mal olor impregnado en las camas, sábanas y cuartos. Los baños son lo peor, hasta después de que te lavas las manos sale mal olor del lavadero. El personal es atento, pero eso no cambia la apestosa y pésima situación del hotel. Me sentí engañada por el puntaje que tiene, pues no lo merecen para nada, no nos cambiamos de lugar porque ese día hubo lluvia fuerte y tormenta y estaba con mi mamá y mi abuelita que tenían miedo y no quisieron salir, estaban muy incómodas, no pudieron dormir por el mal estado de las camas y el mal olor, así que nos fuimos día siguiente a un hotel con casi el mismo puntaje y menos precio pero mil veces más limpio, cómodo y céntrico y nos quedamos 4 noches ahí. De verdad que este lugar no llega ni a 2 puntos, por el tipo de infraestructura.
Ruth, 1-night trip

2/10 Poor

No volvería nunca: sucio, mal olor, viejo.
El personal es amable; sin embargo, la infraestructura es pésima. Nos dieron la habitación 216 y 211, si mal no recuerdo, y las habitaciones tenían un mal olor cuando entrabas como una combinación de viejo, húmedo y olor de desague. Luego descubrí que parte del olor venía del baño, el inodoro estaba malogrado y no se jalaba bien la llave, no había agua caliente y ese día había tirmenta y hacía frío, cuando abrí la ducha y el agua fue pasando por el desague comenzaba a salir un pésimo olor. La cabecera de la cama estaba oxidada y sucia, llena de polvo, la parte de abajo del colchón que era como otro colchón estaba toda sucia y con manchas, teníamos refri pero olía mal y no lo usamos. Las camas superincomodas al igual que las almohadas. Una de mis almohadas olía mal, y en los cajones de la mesa de noche habían papeles y hasta un chicle, supongo del huésped anterior. En fin no valía para nada el precio, pues al día siguiente me mude a otro hotel millón de veces mejor y más limpio por casi 10 dólares menos. No entiendo cómo puede tener este puntaje o comentarios a menos de que sean falsos, porque siempre elijo hoteles de precio y puntaje similar y nunca me había tocado algo parecido a eate hotel, que ni siquiera debe llamarse hotel, es como una posada, pero muy sucia. La otra explicación puede ser de que como los que atienden son super amables, da pena decirles lo mal que está el establecimiento, pero de verdad que la infraestructura es pésima.
Ruth, 1-night trip

10/10 Exceptional

All was wonderful. The family that owns and operates the hotel are very accommodating. My sister and I would highly recommend the Francis Arlene to all looking for a great place to stay while visiting Isla
Rebecca, 5-night trip

10/10 Exceptional

Limpio y muy atentos los responsables. Agua caliente, habitaciones limpias y en el centro de la ciudad
Edgar, 1-night trip

8/10 Very good

3-night trip

8/10 Very good

the courtyard was lovely. I wished there was a coffee maker or small kitchenette. And wished for water in the room.
Heidi, 6-night trip

10/10 Exceptional

Muy limpio, silencioso, cómodo
JORGE LUIS, 1-night trip

8/10 Very good

My stay at the Hotel
The Hotel was very cheap, so from that point of view I didn’t expect to much from it. You get what you pay for, and this was true for this Hotel as well, but I guess I’n a positive manner. The Hotel was walking distance from the harbour where the ferry’s departure from, and also a short walking distance from the north beach, which is fantastic. So all in all I am pleased :)
David, 1-night trip

10/10 Exceptional

My stay was amazing! Such a beautiful hotel & the owners & staff are all lovely people!
Karen, 4-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Great location, bed was due for replacement. Very clean and quiet.
10-night trip

10/10 Exceptional

Maravilloso , todo limpio, el joven de la recepción (jordy) es muy servicial y de gran ayuda.
9-night trip

8/10 Very good

The staff was very friendly, make sure you take your own wash cloths, they are not provided. Excellent patios!! Our room could have used some definate updating, because i did see room across from us.
Elizabeth, 7-night trip

6/10 Good

My air conditioner and tv quit on my first night. I had to spend the entire day on Thursday for air conditioner man. I usually stay somewhere else, but they had no rooms. I believe this hotel is a little overpriced. No glasses in room, no shampoo, and only 2 towels for whole stay.
5-night trip

8/10 Very good

We loved this place. They family who rums it lives on site and all of the resisdents we met made us feel like family. older hotel and very quaint, not fancy and maybe not for some, but we loved it so. Our first trip to the island was enhanced by our stay here. Certainly part of the overall neighborhood.
14-night trip

10/10 Exceptional

Petite escapade de 4 jours
Rapport qualité prix c'était parfait malgré l'achanladage sur l'île l'hôtel est bien tranquille et on est prêt de tous les services.
Suzanne, 4-night trip