In the heart of Vienna, Mercure Vienna First offers a stylish retreat. Explore nearby St. Ruprecht's Church and St. Peter's Church or unwind with dry cleaning/laundry services, a business center, and bike rentals on hand.
You'll be in a fantastic location at Mercure Vienna First, only a five-minute walk from Stephansplatz and St. Stephen's Cathedral. For a bite to eat, guests can visit VIENNA 1st, which serves breakfast, lunch and dinner. This boutique hotel is also within a short 10-minute walk of Hofburg Imperial Palace and Spanish Riding School. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Salztorbrücke Tram Stop is 4 minutes and Schwedenplatz U-Bahn is 5 minutes.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Parking
On-site self-parking (EUR 32 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
24-hour room service
Snack bar/deli
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Facilities
Safe-deposit box at front desk
Television in common areas
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
VIENNA 1st – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
Airport shuttle service is offered for an extra charge of EUR 74 per vehicle (return)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs EUR 32 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna
Frequently asked questions
Does Mercure Vienna First offer free cancellation for a full refund?
Yes, Mercure Vienna First does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Vienna First?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Vienna First?
Yes. Self-parking costs EUR 32 per day. Electric car charging is available.
Is an airport shuttle service offered by Mercure Vienna First?
Yes, an airport shuttle is available. The charge is EUR 74 per vehicle return.
What are the check-in and check-out times at Mercure Vienna First?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Vienna First?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Mercure Vienna First and nearby?
Recommended spots to visit include St. Ruprecht's Church (1-min walk) and Schwedenplatz (3-min walk), along with St. Peter's Church (6-min walk) and Jewish Museum (9-min walk).
Are there restaurants at or near Mercure Vienna First?
Yes, there's an on-site restaurant, VIENNA 1st.
What's the area around Mercure Vienna First like?
Mercure Vienna First is in Innere Stadt, a short 4-minute walk from Salztorbrücke Tram Stop and 15 minutes' walk from Vienna State Opera.
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Mercure Vienna First Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Mar 2025
Good hotel, location perfect for sightseeing, breakfast was excellent. Staff all friendly and helpful. Room clean and functional.
Jason
Jason, 3-night trip
10/10 Exceptional
4 Dec 2024
Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on!
Would definitely stay here again!
Pamela
Pamela, 2-night trip
10/10 Exceptional
24 Nov 2024
Excellent location, friendly and helpful frontdesk
Angeline
Angeline, 4-night trip
10/10 Exceptional
17 Jan 2025
Great
Great upgrade! Great reception. Great room. Great location.
Harriet
Harriet, 3-night trip
10/10 Exceptional
30 Sep 2024
Very convenient place , everything around .
Sverlana
Sverlana, 1-night trip
10/10 Exceptional
20 Apr 2024
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Gary
Gary, 8-night trip
10/10 Exceptional
14 Nov 2024
We stayed at Mercure Vienna First 8 years ago and chose it for the same reasons again, and we were NOT DISAPPOINTED. We chose the breakfast included and everyday the staff was friendly, at the breakfast buffet, the front hotel staff, and house keeping. We appreciated their conversations about our day, and the hotel is in a great location to shops, restaurants, transportation and easily walkable to all that Vienna has to offer. We love this hotel and if we return to Vienna we will certainly stay here again.
Zoila
Zoila, 10-night trip
10/10 Exceptional
25 Oct 2023
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Matt
Matt, 1-night trip
10/10 Exceptional
20 Jan 2023
Great hotel on all aspects
Stefan
Stefan, 1-night trip
10/10 Exceptional
19 Sep 2024
Excellent
Mario
Mario, 3-night trip
10/10 Exceptional
1 Aug 2023
All staff are very helpful and friendly. We had a pleasant stay.
Chiew Qooi Goh
Chiew Qooi Goh, 3-night trip
10/10 Exceptional
6 Jul 2023
Funky hotel near bars, transport, and all of the major attractions.
Mark
Mark, 2-night trip
6/10 Good
29 Jan 2023
Location was good
NICUSOR
NICUSOR, 3-night trip
8/10 Very good
6 Dec 2022
Great location, rooms were clean and comfortable. Staff were happy to help.
Neville James
8/10 Very good
6 Feb 2023
Very clean hotel with reasonably sized rooms. Reception staff were friendly and helpful.
In a good location for access to all main points of interest.
Jane
Jane, 4-night trip
10/10 Exceptional
23 Jan 2024
Excellent property! Splendid staff!
Harold
Harold, 1-night trip
10/10 Exceptional
2 Dec 2022
Convienently situated, only a few minutes' walk to the main street and Cathedral.
Russell
8/10 Very good
24 Apr 2023
Comfortable stay, decent value for money
We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.
David
David, 1-night trip
10/10 Exceptional
29 Jun 2023
Location. Close to centre but in a nice little platz with bars and restos
Adam
Adam, 4-night trip
6/10 Good
8 Mar 2024
The room was clean.
The staff of the hotel was very polite.
The location off the hotel is optimal in the centre of Vienna.
Only the diner in the restaurant of the hotel was very disappointing.
Gert
Gert, 5-night trip
8/10 Very good
21 Apr 2024
Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Cornelia
Cornelia, 3-night trip
8/10 Very good
26 Dec 2023
The hotel was conveniently located and was easy and quick to walk to a lot of the main sites. The room was spacious and clean. What made this hotel for us was the front desk staff who were so helpful and went above and beyond to help us. Really great customer service.
Sherry
Sherry, 3-night trip
8/10 Very good
25 Dec 2023
Nice experience
Marlon
Marlon, 3-night trip
10/10 Exceptional
23 Dec 2023
Lovely hotel. Near to the centre. Friendly staff and was able to leave bags before our airport transfer. Shower was lovely and powerful and bed was comfy. Room was modern and clean.Only slight criticism was that the pillows weren’t comfy.