Hotel Villa Portofino Kigali

4.0 star property
Kigali hotel with spa and outdoor pool

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Photo gallery for Hotel Villa Portofino Kigali

Superior Room, Golf View | View from room
Lobby sitting area
Bar (on property)
Minibar, in-room safe, desk, iron/ironing board
Flat-screen TV
Nestled in Remera, Hotel Villa Portofino Kigali offers a luxurious getaway with a free breakfast buffet and an outdoor pool. Unwind at the spa with treatments like manicures, body scrubs, and facials or tee off on the 9-hole golf course. With in-room WiFi, an art gallery on site and concierge services at your fingertips.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Gym
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Rollaway/extra beds
  • Separate bath and shower
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Separate bath and shower
Bathrobes
Hairdryer
  • 78 sq m
  • 2 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bath and shower
Bathrobes
Hairdryer
Free bottled water
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bath and shower
Bathrobes
Hairdryer
Free bottled water
Minibar
  • 61 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Superior Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bath and shower
Bathrobes
Hairdryer
Free bottled water
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
119 KG 9 Ave, Kigali

What's nearby

  • Kigali Golf Club - 18 min walk - 1.6 km
  • Kigali Heights - 5 min drive - 3.4 km
  • Kigali Convention Centre - 5 min drive - 3.8 km
  • BK Arena - 6 min drive - 4.1 km
  • Kimironko Market - 6 min drive - 5.6 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Casa Keza - ‬3 min drive
  • ‪Inzora Rooftop Cafe - ‬5 min drive
  • ‪PILI PILI RESTAURANT - ‬2 min drive
  • ‪Mocha Cafe - ‬10 min walk
  • ‪Sakae - ‬3 min drive

About this property

Hotel Villa Portofino Kigali

Located just 4.8 mi (7.7 km) from the airport, Hotel Villa Portofino Kigali offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with body wraps or manicures and pedicures. An outdoor pool, a poolside bar and a 24-hour fitness centre are other features.

Languages

English, French, Swahili

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests can access their accommodation through a private entrance
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Golf privileges

Working away

  • 24-hour business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Art gallery on-site
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Lift
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Shared bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40.00 per person (return)

Children & extra beds

  • Rollaway beds are available for USD 200.0 per night
  • Airport shuttle for children between the ages of 5 and 7 costs USD 20 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Hotel Villa Portofino Kigali
Villa Portofino Kigali
Swiss International Villa Portofino Kigali
Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel
Hotel Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel Kigali

Frequently asked questions

Does Hotel Villa Portofino Kigali offer free cancellation for a full refund?

Yes, Hotel Villa Portofino Kigali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Portofino Kigali?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Villa Portofino Kigali?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Villa Portofino Kigali?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by Hotel Villa Portofino Kigali?

Yes, an airport shuttle is available. The charge is USD 40.00 per person return.

What are the check-in and check-out times at Hotel Villa Portofino Kigali?

Check-in start time: noon; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Villa Portofino Kigali and nearby?

Hotel Villa Portofino Kigali has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Hotel Villa Portofino Kigali?

Yes, there's an on-site restaurant that offers international cuisine.

Does Hotel Villa Portofino Kigali have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Villa Portofino Kigali like?

Hotel Villa Portofino Kigali is in Remera, a short 18-minute walk from Kigali Golf Club.

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Hotel Villa Portofino Kigali Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helpful staff, very attentive plus the location is great. I enjoyed my stay
glenn m, 2-night trip

8/10 Good

Great accommodation and excellent location!
Uloko, 3-night trip

10/10 Excellent

Good location, very responsive staff, clean and well maintained, spacious rooms
Estella, 3-night trip

8/10 Good

Decor was a bit dated but well maintained
Temitayo, 3-night trip

10/10 Excellent

Would be great with few upgrades

The hotel has marvellous view of the Golf course and sorroundings. The hotel requires significant upgrade to the carpets in the common area and the furniture
Gurumurthy, 4-night trip

2/10 Terrible

This facility is no longer functioning as a hotel! Expeeida should not have marketed this facility! We were only 3 guests in the hotel and I was not able to have hot water for three days! the hotel is nose-diving or at best it should be closed to the public until it gets its acts right!
Oseyemi, 4-night trip

10/10 Excellent

Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.
Ramoshakane, 4-night trip

6/10 Okay

I was given the impression that the rooms come with complimentary breakfast but oh I was proven wrong. The guests were told the bookings from Expedia don’t come with breakfast???? That was very disappointing. The guests had to pay for their breakfast. This is very wrong as it should have been stated clearly during the booking but it was not. I felt so bad.
Idowu, 7-night trip

8/10 Good

uwase, 19-night trip

8/10 Good

Ody, 1-night trip

10/10 Excellent

Excellent local and good price
Olufolakemi, 2-night trip

2/10 Terrible

STEPHEN, 2-night trip

2/10 Terrible

Ayodeji, 6-night trip

8/10 Good

Tout est très bien, sauf la salle de sport qui est fermée ! Et la piscine est minuscule par rapport aux photos
Patrick, 3-night trip

2/10 Terrible

Nichts hat mir gefallen.
David, 3-night trip

6/10 Okay

Anthony, 1-night trip

6/10 Okay

Kishen, 3-night trip

8/10 Good

Ayoola, 3-night trip

8/10 Good

Jean Allain, 1-night trip

10/10 Excellent

Great location!

Great location, beautiful grounds!
1-night trip

10/10 Excellent

Good hotel but no smart tv

Very comfortable room and a lovely hotel. I would stay again. Definitely no Smart tv in the room. The Hotels.com description says that there is no reception. However there is a 24 hour reception so you don’t need to ring in advance.
Russell, 1-night trip

8/10 Good

Nice hotel with a great view

Our stay was very comfortable. We had an issue when booking in as I booked and paid online and paid in a currency other than USD, but it was soon sorted out. The room was very comfortable and clean and had a great view from our balcony. Breakfast was very nice and well presented. Staff were friendly and service was good
Calvin, 1-night trip

6/10 Okay

No value for money. Booked a large room, which was mostly empty. No attention to detail (Examples: room layout, hard towels, etc.)

8/10 Good

Kigali Portofino 2015

Firstly - the staff were very friendly and helpful. A plus point. The restaurant staff and the bar staff were sometimes confused by basic requests and the service was slow. The hotel is in need of renovation, carpets dull and dark, seen better days. The room was OK and the bathroom clean. The room staff were efficient. I ate something from the Xmas buffet which made me sick, not a pleasant experience.