Sheldon Museum and Cultural Center - 5 min walk - 0.4 km
Kroschel Films Wildlife Center - 6 min walk - 0.6 km
American Bald Eagle Foundation Museum - 8 min walk - 0.7 km
Haines-Skagway Fast Ferry - 14 min walk - 1.2 km
Fort William H. Seward - 15 min walk - 1.3 km
Getting around
Haines, AK (HNS) - 5 min drive
Skagway, AK (SGY) - 70 min drive
Restaurants
Haines Brewing Company - 1 min walk
Harbor Bar - 6 min walk
Bamboo Room Restaurant - 3 min walk
Rusty Compass Coffeehouse - 3 min walk
SarahJ's Espresso - 15 min walk
About this property
Aspen Suites Hotel Haines
Situated by the ocean, Aspen Suites Hotel Haines is a great choice for a stay in Haines. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby downhill skiing, snowboarding and snowshoeing. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
47 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior call box for check-in assistance.
Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least 24 hours before check-in.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 4 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Downhill skiing nearby
Snowboarding nearby
Whale watching nearby
Working away
Business centre
Meeting room
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in reception
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Double sofa bed
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized fridge/freezer
Microwave
Kitchenette
Stovetop
Cookware, dishes and utensils
More
Housekeeping (once per stay)
Fees & policies
Refundable deposits
Deposit: USD 100.00
Optional extras
Late check-out can be arranged for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 150.00 per stay
Pets are allowed for an extra charge of USD 35.00 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Aspen Suites Hotel Haines
Aspen Suites Haines
Aspen Suites Haines Haines
Aspen Suites Hotel Haines Hotel
Aspen Suites Hotel Haines Haines
Aspen Suites Hotel Haines Hotel Haines
Frequently asked questions
Does Aspen Suites Hotel Haines offer free cancellation for a full refund?
Yes, Aspen Suites Hotel Haines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aspen Suites Hotel Haines?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 35.00 per pet, per day, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Aspen Suites Hotel Haines?
Yes, there's free self parking.
What are the check-in and check-out times at Aspen Suites Hotel Haines?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge. Contactless check-out is available.
What is there to do at Aspen Suites Hotel Haines and nearby?
Have fun with nearby winter activities such as downhill skiing, snowboarding and snowshoeing.
Does Aspen Suites Hotel Haines have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Aspen Suites Hotel Haines like?
Aspen Suites Hotel Haines is a short 5-minute drive from Haines, AK (HNS) and 14 minutes' walk from Haines-Skagway Fast Ferry.
Aspen Suites Hotel Haines Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Dec 2024
Courtney
Courtney, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
After arriving by ferry late at 1:00 am, greeted by friendly staff and it was nice to walk into a very clean and well accommodated room. Would highly recommend to any traveler!
Jim
Jim, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Bernard
Bernard, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2024
Very clean, convenient, good parking, walkable. Would stay there again.
Rosary
Rosary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
This was a delightful spot to stay.
It was clean, quiet and well kept.
The only negatives - such as they were- was the rather expensive price and the fact the bed was not a queen size, although it was called a queen suite.
Is certainly return again.
Timothy
Timothy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Great place!
Very friendly customer service, beautiful clean room and the hotel is in a beautiful area. Overall great experience.
Eric
Eric, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
The staff was very friendly and welcoming and tipped us off as to where we could see bears. We saw a mama and 3 cubs!
Eileen L
Eileen L, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
Great people, Deana, Maggie, Christina, Fatima were all so helpful and understanding when my hubby was not feeling well. They offered a later checkout for us, so he could rest longer. Also we decided to stay an extra night to just.chill out before we ferry back to Juneau.
angela
angela, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Christina
Christina, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 Jul 2024
Barbara
Barbara, 1-night trip
Verified Expedia guest review
8/10 Very good
26 Jul 2024
It would have been nice if the property had a dining facility. At 5:30 pm on a Wednesday night in July, there were only 2 restaurants open. The room was fine, though could have used better lighting.
Barbara
Barbara, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
One of the best hotel options in the town. Convenient and modern. Great spacious room with kitchen made it a great stay for us.
daniel b
daniel b, 2-night family trip
Verified Expedia guest review
8/10 Very good
18 Jul 2024
clean rooms and friendly staff
Andrew Wallace
Andrew Wallace, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Nice place to stay.
Shahzad
Shahzad, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Jul 2024
Rooms were small and no extras (breakfast) were included in a higher priced room.
Ernest
Ernest, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Kitchenette was great. Room size perfect for a longer stay.
Gary
Gary, 12-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Comfortable hotel, dogs welcome
The beds were comfortable. They made my dog feel very welcome with a welcome package for the dog, we didn't need it but it was welcoming. The only drawback was we were put on the street side it was noisy in the morning so my dog barked at the noise which made us get up early.
Virginia
Virginia, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
7 Jul 2024
No housekeeping for an entire week we were there. We had to take dirty towels down to the desk every day for new towels, rude receptionist, not open in mornings for coffee until 8:00 and no breakfast at all! Also expensive for no services!
Sally
Sally, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Yes it was a nice place to stay. One of the newer hotels.
Only thing still waiting on my refund from them. Check your receipt and card to see if you get refunded.
Kathy
Kathy, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jun 2024
Came here for an overnight getaway from Skagway. I feel like a princess! The hotel is so clean and comfortable and the whole town is safe and inviting.
Megan
Megan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
Aimee
Aimee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2024
Right downtown within walking distance of shopping and dining. Nice big rooms with kitchenette.
Karen
Karen, 1-night romance trip
Verified Expedia guest review
8/10 Very good
4 Jun 2024
The hotel and staff were very nice. It’s in a great location for downtown and you can also easily walk to the fair grounds. They provide you with pots, dishes and a stove top.
We did have a problem with the bathroom in one room not working. The staff did their best to fix it, but going to a Beer Festival with no working bathroom was quickly a problem. We had to go down to the lobby to every time. I was originally told I would get $20 off my $518 bill, then was promised $60 and in the end my credit card shows only $30. I’m not sure what happened there. Had the bathroom been working I would have given a 5 star and obviously this a fluke incident and I would still stay there in the future.