2/10 Poor
15 Dec 2024
YUCK
This place is VERY dated. When we entered our room we nearly fell out of the room on our butts. The stench coming out of the room was beyond DISGUSTING. The mini fridge was open and on its side, the microwave was open and they were both venting. We were in a rush to get to an event, so we closed the fridge and microwave, opened the window wide and turned on the bathroom fan, thinking that the smell would be gone upon our return. About 5-1/2 hours later, we came back and the smell was still there. It was so powerful, it was gagging my wife. We picked up our suitcase, walked down the stairs (which smelled of fresh cigarette smoke) to the lobby - which was unattended (before 9PM) and just left the property. We drove home. That was a horrible experience. Hotels.com you need to be more involved in scrutinizing the properties you represent. This is the 3rd time we have been to one of your hotel/motels and the way the property is written up and reality are miles apart. To say that this property was a disappointment, would be a huge understatement.
Javier
Javier, 1-night trip
Verified Hotels.com guest review
