Royalton Negril, An Autograph Collection All-Inclusive Resort

Properti bintang 4.5
Hotel tepi pantai Mewah dengan spa, dekat dengan Pantai Seven Mile

Pilih tanggal untuk melihat harga

Galeri foto untuk Royalton Negril, An Autograph Collection All-Inclusive Resort

Tempat pernikahan outdoor
Lobi
Lobi
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Pemandangan pantai/laut
Kolam renang outdoor, dengan kursi berjemur
Di Royalton Negril, An Autograph Collection All-Inclusive Resort, Anda bisa menghabiskan waktu di pantai sambil menikmati payung pantai, minuman pantai, dan kursi berjemur, serta hanya 10 menit jalan kaki dari Pantai Seven Mile. Rasakan keseruan di kolam renang outdoor, atau manjakan diri dengan mengunjungi spa untuk menikmati pijat jaringan dalam, body wrap, dan aromaterapi. Gourmet Marche merupakan salah satu 8 restoran yang menyajikan masakan internasional serta buka untuk sarapan, makan siang, dan makan malam. Keunggulan lain di hotel mewah ini meliputi 5 bar/lounge, klub anak gratis, dan bar tepi kolam renang. Para traveler terkesan dengan staf.

Ulasan

7,4 dari 10
Bagus

Fasilitas populer

  • Bar
  • Kolam renang
  • Sarapan gratis
  • Parkir gratis
  • Gym
  • AC
Fasilitas utama
  • Layanan pembersihan kamar harian
  • Di pantai
  • 8 restoran dan 5 bar/lounge
  • Spa layanan lengkap
  • Kolam renang outdoor
  • Klub anak gratis
  • Klub kesehatan
  • Lapangan tenis outdoor
  • Payung pantai
  • Kursi pantai
  • Handuk pantai
  • Kolam renang anak
Untuk keluarga
  • Kolam renang anak
  • Klub anak-anak gratis
  • Bathtub dan shower terpisah
  • Saluran TV premium
  • Taman
  • Teras
Harga saat ini Rp9.107.082
total Rp9.107.082
termasuk pajak & biaya lainnya
17 Feb - 18 Feb

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 16 dari 16 kamar

Luxury Presidential one Bedroom swim out Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
  • 114 meter persegi
  • Kapasitas 5
  • 1 king dan 2 tempat tidur sofa double

Luxury Junior Suite swim out

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
Kolam renang pribadi
AC
TV layar datar
Seprai kualitas premium
  • 56 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 queen dan 1 tempat tidur sofa double

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
  • 115 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double

Luxury Presidential one Bedroom ocean view Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
  • 114 meter persegi
  • Pemandangan laut
  • Kapasitas 5
  • 1 king dan 2 tempat tidur sofa double

Luxury Family Suite ocean view

Unggulan

Balkon atau teras
Halaman
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
  • 62 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double

Luxury Junior Suite ocean view Diamond Club

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
Kipas angin langit-langit
  • 56 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 queen dan 1 tempat tidur sofa double

Luxury Presidential Two Bedroom ocean view

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
Kipas angin langit-langit
  • 170 meter persegi
  • Pemandangan laut
  • Kapasitas 9
  • 1 king, 2 queen dan 3 tempat tidur sofa double

Luxury Junior Suite

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
Kipas angin langit-langit
  • 56 meter persegi
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 queen dan 1 tempat tidur sofa double

Luxury Family Suite ocean view Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
  • 63 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double

Luxury Chairman two Bedroom ocean front suite Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
  • 226 meter persegi
  • Pemandangan laut
  • Kapasitas 6
  • 1 king dan 2 queen

Luxury Presidential Two Bedroom ocean view Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
  • 170 meter persegi
  • Pemandangan laut
  • Kapasitas 9
  • 1 king, 2 queen dan 3 tempat tidur sofa double

Luxury Junior Suite ocean view

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
Kipas angin langit-langit
  • 56 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 queen dan 1 tempat tidur sofa double

Luxury Chairman three Bedroom ocean front suite Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
  • 282 meter persegi
  • Pemandangan laut
  • Kapasitas 10
  • 1 king dan 4 queen

Luxury Junior Suite swim out Diamond Club

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
Kolam renang pribadi
AC
TV layar datar
Seprai kualitas premium
  • 56 meter persegi
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 queen dan 1 tempat tidur sofa double

Luxury Presidential one Bedroom ocean view

Unggulan

Balkon atau teras
Halaman
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
Seprai kualitas premium
  • 113 meter persegi
  • Pemandangan laut
  • Kapasitas 5
  • 1 king dan 2 tempat tidur sofa double

Luxury Chairman four Bedroom ocean front suite Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
TV layar datar
  • 337 meter persegi
  • Pemandangan laut
  • Kapasitas 14
  • 2 king dan 4 queen

Properti serupa

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Tentang kawasan sekitar

Peta
Norman Manley Boulevard, Negril, Westmoreland

Yang ada di sekitar

  • Bloody Bay - 1 mnt jalan kaki
  • Hedonism II - 5 mnt jalan kaki
  • Pantai Bloody Bay - 5 mnt jalan kaki
  • Pantai Seven Mile - 9 mnt jalan kaki
  • Kool Runnings Water Park - 16 mnt jalan kaki

Berkeliling

  • Montego Bay (MBJ-Bandara Internasional Sir Donald Sangster) - 101 mnt berkendara

Restoran

  • ‪Green Island Restaurant, RIU - ‬4 mnt berkendara
  • Hunter Steakhouse
  • ‪Ackee - ‬16 mnt jalan kaki
  • ‪Hedonism II - Delroy's Bar - ‬5 mnt jalan kaki
  • ‪Mahogany - ‬20 mnt jalan kaki

Tentang properti ini

Royalton Negril, An Autograph Collection All-Inclusive Resort

Di Royalton Negril, An Autograph Collection All-Inclusive Resort, Anda bisa menghabiskan waktu di pantai sambil menikmati payung pantai, minuman pantai, dan kursi berjemur, serta hanya 10 menit jalan kaki dari Pantai Seven Mile. Rasakan keseruan di kolam renang outdoor, atau manjakan diri dengan mengunjungi spa untuk menikmati pijat jaringan dalam, body wrap, dan aromaterapi. Gourmet Marche merupakan salah satu 8 restoran yang menyajikan masakan internasional serta buka untuk sarapan, makan siang, dan makan malam. Keunggulan lain di hotel mewah ini meliputi 5 bar/lounge, klub anak gratis, dan bar tepi kolam renang. Para traveler terkesan dengan staf.

All-inclusive

Hotel ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan à la carte dan makanan ringan
Layanan kamar 24-jam
Minibar dalam kamar (termasuk semua minuman)

Bahasa

Inggris, Prancis, Italia, Spanyol

Sekilas

DONE

Ukuran hotel

    • 407 hotel
DONE

Saat tiba/pulang

    • Check-in mulai: 15.00; Batas waktu check-in: 23.30
    • Tersedia check-in tanpa sentuh
    • Usia check-in minimal - 18
    • Waktu check-out adalah tengah hari
    • Tersedia check-out tanpa sentuh
DONE

Petunjuk check-in khusus

    • Resepsionis di properti akan menyambut tamu saat kedatangan
    • Properti ini tidak bisa melayani check-in pada larut malam
DONE

Diperlukan saat check-in

    • Kartu kredit, kartu debit, deposit tunai diperlukan untuk biaya tak terduga
    • Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
    • Usia minimal untuk check-in adalah 18 tahun
DONE

Anak-anak

    • Tidak ada tempat tidur bayi
    • Gratis klub anak
DONE

Hewan peliharaan

    • Hewan peliharaan tidak diperkenankan
WIFI

Internet

    • Gratis WiFi dan akses internet kabel di area umum
    • Gratis Wi-Fi di kamar
LOCAL_PARKING

Parkir

    • Parkir mandiri gratis di properti
    • Parkir valet gratis di properti
    • Parkir di properti termasuk opsi tempat parkir
DONE

Informasi lainnya

    • Area khusus merokok

Fasilitas properti

Makanan dan minuman

  • Sarapan lengkap gratis setiap pagi pukul 07.00–10.30
  • 8 restoran
  • 5 bar/lounge
  • Bar pantai
  • Bar tepi kolam renang
  • Kafe
  • Kopi/teh di ruangan umum
  • Layanan kamar 24 jam
  • Toko roti/camilan

Bepergian dengan anak-anak

  • Klub anak gratis
  • Kolam renang anak

Aktivitas

  • Di pantai
  • Bersnorkel

Bekerja jauh

  • Pusat bisnis
  • Ruang rapat

Layanan

  • Resepsionis 24 jam
  • Layanan concierge
  • Bantuan tur/tiket
  • Layanan dry cleaning/laundry
  • Penitipan koper
  • Kursi berjemur pantai
  • Handuk pantai
  • Payung pantai
  • Kursi berjemur kolam renang

Fasilitas

  • Brankas di resepsionis
  • Taman
  • Area piknik
  • Teras
  • Klub kesehatan
  • Kolam renang outdoor
  • Ruang permainan/arcade
  • Spa dengan layanan lengkap
  • Lapangan tenis outdoor
  • Ruang pijat/perawatan
  • Aula resepsi

Fasilitas difabel

  • Lift
  • Jalur ke lift yang dapat diakses kursi roda
  • Meja registrasi yang dapat diakses kursi roda

Fasilitas kamar

Terhibur

  • Televisi layar datar
  • Saluran Saluran TV kabel premium
  • Film berbayar

Kenyamanan rumah

  • AC
  • Kipas angin langit-langit
  • Minibar
  • Pemanas air untuk kopi/teh
  • Setrika/meja setrika

Tidur nyenyak

  • Seprai premium

Yang bisa dinikmati

  • Balkon atau patio
  • Halaman pribadi
  • Dilengkapi dengan perabotan berbeda-beda dan didekorasi berbeda-beda

Menyegarkan

  • Bathtub besar
  • Bathtub dan shower terpisah
  • Perlengkapan mandi gratis
  • Disediakan handuk

Tetap terhubung

  • Meja tulis
  • Akses Internet nirkabel gratis

Makanan dan minuman

  • Air minum kemasan gratis

Lainnya

  • Pembersihan kamar harian
  • Brankas

Fitur khusus

Spa

The Royal Spa memiliki ruang pijat/perawatan dan ruang perawatan pasangan. Layanan mencakup deep-tissue massage, hot stone massage, sport massage, dan facial. Spa ini menyediakan aneka terapi perawatan, yang mencakup aromaterapi, hidroterapi, dan refleksiologi. Spa ini dilengkapi dengan mandi lumpur, sauna, dan ruang uap.

Spa buka setiap hari. Anak-anak di bawah 18 tahun tidak boleh masuk spa tanpa pengawasan orang dewasa. Tamu di bawah 18 tahun tidak boleh masuk spa.

Tempat makan

Gourmet Marche - restoran prasmanan ini memiliki spesialisasi masakan internasional dan menyajikan sarapan, makan siang, serta makan malam.
Hunter Staeakhouse - restoran steik ini menyajikan makan siang dan makan malam. Buka setiap hari
Zen - bar sushi ini memiliki spesialisasi masakan Asia, serta menyajikan makan siang dan makan malam. Tamu dapat menikmati minuman di bar. Buka setiap hari
Gratzie Italian Trattoria - restoran ini memiliki spesialisasi masakan Italia, dan menyajikan makan siang serta makan malam. Buka setiap hari
Armadillo - restoran ini memiliki spesialisasi masakan Tex-Mex, dan menyajikan makan siang serta makan malam. Buka setiap hari

Penghargaan dan afiliasi

Properti Bersertifikat Ramah Lingkungan
Properti ini berpartisipasi dalam Travelife, sebuah program yang mengukur dampak properti terhadap salah satu atau beberapa aspek berikut: lingkungan, komunitas, warisan budaya, dan ekonomi setempat.

Biaya & kebijakan

Kolam renang, spa, dan gym (jika ada)

  • Tamu di bawah 18 tahun tidak boleh memasuki spa, dan tamu di bawah 18 tahun hanya boleh masuk dengan pengawasan orang dewasa

Kebijakan

Properti ini menerima kartu kredit. Tidak menerima uang tunai.

Juga dikenal sebagai

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

Pertanyaan umum

Apakah Royalton Negril, An Autograph Collection All-Inclusive Resort menawarkan pembatalan gratis untuk refund penuh?

Ya, Royalton Negril, An Autograph Collection All-Inclusive Resort memiliki harga kamar refundable penuh yang tersedia untuk dipesan di situs web kami. Jika Anda memesan harga refundable, pemesanan ini dapat dibatalkan hingga beberapa hari sebelum check-in tergantung kebijakan pembatalan properti. Cukup pastikan untuk membaca kebijakan pembatalan properti ini untuk syarat dan ketentuan pastinya.

Apakah Royalton Negril, An Autograph Collection All-Inclusive Resort memiliki kolam renang?

Ya, ada kolam renang outdoor dan kolam renang anak.

Apakah Royalton Negril, An Autograph Collection All-Inclusive Resort mengizinkan hewan peliharaan?

Maaf, hewan peliharaan tidak diperkenankan.

Apakah parkir di properti ditawarkan Royalton Negril, An Autograph Collection All-Inclusive Resort?

Ya, tersedia parkir parkir mandiri dan parkir valet gratis.

Kapan waktu check-in dan check-out di Royalton Negril, An Autograph Collection All-Inclusive Resort?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 23.30. Check-out dilakukan pada tengah hari. Check-in dan check-out tanpa kontak fisik tersedia.

Apa saja yang dapat dilakukan di Royalton Negril, An Autograph Collection All-Inclusive Resort dan sekitarnya?

Asah ketangkasan permainan tenis Anda di lapangan tenis. Manjakan diri dengan perawatan di spa dan berenang di kolam renang outdoor. Royalton Negril, An Autograph Collection All-Inclusive Resort juga memiliki 5 bar, klub kesehatan, dan layanan spa, serta ruang permainan/arcade, area piknik, dan taman.

Apakah ada restoran di dekat Royalton Negril, An Autograph Collection All-Inclusive Resort?

Ya, ada 8 restoran di properti, dengan keunggulan masakan internasional.

Apakah Royalton Negril, An Autograph Collection All-Inclusive Resort memiliki kamar dengan hot tub pribadi?

Ya, setiap kamar memiliki bathtub besar.

Apakah Royalton Negril, An Autograph Collection All-Inclusive Resort memiliki ruang outdoor pribadi?

Ya, setiap kamar dilengkapi dengan balkon atau patio dan halaman pribadi.

Seperti apa area di sekitar Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort berada di Jamaica Beaches, 1 menit berjalan kaki dari Bloody Bay dan 9 menit berjalan kaki dari Pantai Seven Mile.

Ulasan Royalton Negril, An Autograph Collection All-Inclusive Resort

Ulasan

7,4

Bagus

8,2/10

Kebersihan

7,6/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Sangat Baik

Beautiful property
Very good stay. Friendly staff, good food in the buffet area and the coffee shop. Room service from the tv sucks. Neither TV would allow me to order, called to place the order over the phone after insisting that the TV was not allowing. The property is huge and we were unfamiliar with all the events taken place and where....
phil, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

Horrible Check In Process
One of the worse Check in experience. I waited over 2 hours to get my room. Check in was 3p, I arrived after 2p and didn’t get my room until at 5p. When asked for my room, the person who go somewhere and they reappeared 30 minutes later. Meanwhile, I have a sick child with an ear infection. We’ve been up since 5am and flew to Jamaica for what should have been a memorable experience, instead this was our experience. On top of which, my Stepdad came to visit me and I left him in the lobby to run and get something from our room only for him to tell me he was asked to wait in his car because he cannot Wait in the lobby. I was so embarrassed and disgusted. I will never return to this hotel and I wanted to experience this property to be able to relate to our American Express Centurion Travel, but I will never recommend this property. Horrible service.
Perjalanan keluarga 3 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Ian, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

When I check in there was a agent Kimberlee Cornaldie she greeted me with smiles made my stay comfortable 5/5 every day she check on me told me where to go. What yo do and where to eat.
Tyree, perjalanan 4 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Disorganized and mismanaged. Slow and flawed checkin and checkout. Buffet was much better than the specialty restaurants (weird) and bars were always out of all but the basic drinks.
Perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

I was so so disappointed about this hotel .i travel all around the world but this one was the worst .the staffs was so unprofessional they just dont care to work.the had the biggest roach.i took pic.my room got flooded. I reported it and no one can to assit us .this was my brithday weekend. It was a discount.
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Myisha, perjalanan 5 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Beach easille and very beautiful.
Thusiya, perjalanan 6 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Marat, perjalanan 7 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

The property is beautiful and the room was excellent. Service gets mixed reviews for me. Check in was great the attendant was superb but I cannot remember her name. Check out was also great. My Expedia rep was awesome. We love her. For F&B is disappointing in most area. Alexia at Grazie was wonderful, she was so attentive and proper. Andreann-Cocktail waitress was full of great service. Toniann at Hunter was our worst experience. She used expletives at our table while she was upset at another table that needed her attention. I want Cabernet Sauvignon but she stated it was finished I started Merlot. She eventually found a bottle and brought it to the table for which I appreciated. But she did not want to change the wine glass. I had to tell her don’t worry and this was when she got another glass. We had to asked Ryan (another waiter)for a straw as she went to stand at the hostess station. We just wanted to eat and leave. Room service was timely and courteous. Coffee shop consistently good. Sports bar also was good.
Richard, perjalanan romantis 3 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

Delicious food and good entertainment. Disappointed in butler service. He was unavailable almost the entire stay. The jacuzzi wasn’t working the entire trip.
Daniquea, perjalanan romantis 3 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Here’s a quick summary you could post about Royalton Negril on Expedia: Had an amazing stay at Royalton Negril! This all-inclusive resort exceeded my expectations with exceptional service, delicious food, and a beautiful setting. The staff was friendly and attentive, making my experience unforgettable. Highly recommend for a relaxing and luxurious getaway in paradise!
lockeisha, perjalanan keluarga 1 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

I received excellent Customer Service, the staff were very accommodating. A special thumbs up to Chantae from Guest Services. She went above and beyond to ensure our stay was relaxing and enjoyable.
Kadine, perjalanan romantis 1 malam
Ulasan tamu Travelocity yang terverifikasi

10/10 Sempurna

Bruce, perjalanan 4 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

Review of Royalton Negril: A Disappointing Experience I recently stayed at Royalton Negril, and it was by far one of the worst hotel experiences I've ever had. From the moment I arrived, the problems began. My Expedia reservation was not acknowledged, and I was unexpectedly asked to pay more than what was quoted. My guests and I were left waiting for over six and a half hours before we could access our rooms, which was incredibly frustrating after a long day of travel. During that time, we had to request water and food, only to find the options available were limited and unappetizing. The staff lacked basic customer service skills and empathy, making an already stressful situation even worse. Throughout our stay, we experienced multiple power and water outages, which added to the overall discomfort. The dining experience was equally disappointing. The food in the restaurants was often overcooked, cold, and of low quality, and room service was virtually non-existent, with many items unavailable. To top it all off, the air conditioning in the restaurants was turned off, leaving us feeling hot, fatigued, and lightheaded. Despite my attempts to reach out to management and guest relations, no one ever came to address my concerns. This was supposed to be a special trip for my 48th birthday, but it turned into a series of unfortunate events. I would not recommend Royalton Negril to anyone seeking a pleasant and relaxing getaway.
Tammy, perjalanan keluarga 4 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

Upon arrival most of the staff at the Royalton was on a strike. We had a hard time getting on the property because they placed a charter bus along the entrance way to block off the patrons from getting onto the premises. The first day on the resort none of the restaurants was open. We only had access to the Buffett which was limited in selection. We were told to arrive to the buffet prior to opened to ensure we get food. We had to use paper plates to eat off of and we were told to hold onto the plastic forks because they were uncertain they would not run out of supplies. It took 2 hours to access our hotel room. We did not receive butler service until Thursday, the day before our departure. We didn’t have room service until the day before our departure. There was no security on the property tor three days. We had no servers on the beach. We had to walk a long distance to get food as opposed to the luxury of the diamond club service which comes with these additional services. The entire time the staff talked about the strike and the issues with Managment, which caused more stress. The staff who was serving us were working in positions outside of their original roles. It was obvious most of them did not know what they were doing. The food tasted like slop. Management didn’t issue an apology which I am still waiting on. My husband and I happened to be watching the news only one footage of the hotel strike. This was truly a horrible experience.
Patrice, perjalanan keluarga 4 malam
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2/10 Buruk

Charmisha, perjalanan 6 malam
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2/10 Buruk

Out of all of the times that I’ve been to Jamaica, this was by far my worst experience at a resort. My sister and I decided to throw a surprise 60th celebration for my mother and from the time we arrived, we had problems. We were unable to check in for about an hour because the company hadn’t taken payment off the card provided which they had should have done a week prior. When I tried to message the company to make sure they processed the payment like I was told, I received a message that they had gone home for the day, but that they had left a bottle of champagne and a bday card in “a” room. I had to transfer money to a different card so that they could use a physical card that I had with me which cost me an additional $75. Once we got to the rooms, they left the champagne and card in the wrong room. Throughout the duration of the stay, we had loss of power, loss of water, and then when we were gained water, no hot water. There was no room service , after two days, no restaurants and no access to the pools. When we walked up to try to use the pool before learning that the entire staff had gone on strike, a security guard stopped and told us that we could not use the pool but that we could swim in the sea. It was pitch black outside. we asked what we were supposed to do, she shrugged her shoulders. We just returned to our rooms. The staff never once mentioned initially that they had gone on strike, we had to learn that from another patron of the hotel. Food was scarce as wel
Charmisha, perjalanan keluarga 6 malam
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2/10 Buruk

For the most part hotel staff, was very nice but we were treated poorly-rooms had no mini bar, took us a couple days to get iron in the room. There was initially no complimentary gift birthday celebration for a relative and I who celebrated our bdays. We were eventually provided with 1 bottle of wine. We were ask before our check out time, what time we were leaving. Just all round poor customer service. I hope it gets better…..
Loriann, perjalanan 5 malam
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8/10 Sangat Baik

Michaela, perjalanan 2 malam
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6/10 Bagus

Food was not good, at all. The Butler staff was 100. Week we went was a big music festival and property was like spring break with inappropriate behavior and weed everywhere. Not the best family experience. Not a 5 star, was fun, but would not go back.
Jason, perjalanan 7 malam
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8/10 Sangat Baik

Linford, perjalanan 1 malam
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2/10 Buruk

Staff is rude- my upgrade was falling apart and chair broke- tv not working and phone wasn’t either. When I complained instead of reimbursing me the upgrade they gave me a free upgrade to go back. Shows they don’t care! Don’t recommend at all
Alexandra, perjalanan romantis 3 malam
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8/10 Sangat Baik

Linford, perjalanan bisnis 1 malam
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