Taikoo Li Shopping Center - 12 min drive - 13.1 km
Getting around
Chengdu (CTU-Shuangliu Intl.) - 23 min drive
Chengdu (TFU-Tianfu Intl.) - 49 min drive
South Railway Station - 13 min drive
Hongpailou Railway Station - 24 min drive
Chengdu East Railway Station - 25 min drive
3rd Tianfu Street Station - 9 min walk
Century City Station - 11 min walk
5th Tianfu Street Station - 22 min walk
Train station drop-off (surcharge)
Train station pickup (surcharge)
Restaurants
觅餐厅 - 2 min walk
成都棕榈泉费尔蒙酒店 - 1 min walk
食百绚 - 2 min walk
清粥小菜 - 4 min walk
巷子肥肠 - 8 min walk
About this property
Fairmont Chengdu
Enjoy your visit to Chengdu with a stay at Fairmont Chengdu. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chang Yi, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 hot tubs, a health club and a fitness centre. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: 3rd Tianfu Street Station is 9 minutes and Century City Station is 11 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
336 rooms
Arranged over 44 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Train station shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Children's menu
Working away
11 meeting rooms
Conference centre (7858 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
2 hot tubs
Sauna
Steam room
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 85
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Bath only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Special features
Dining
Chang Yi – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Cube – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.
Spectrum – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Miku – This bistro specialises in Japanese cuisine and only serves dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 208 for adults and CNY 104 for children
Late checkout can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for CNY 450.0 per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10 AM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu
Frequently asked questions
Does Fairmont Chengdu offer free cancellation for a full refund?
Yes, Fairmont Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont Chengdu?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10 AM.
Are pets allowed at Fairmont Chengdu?
Sorry, pets aren't allowed.
Is parking offered on site at Fairmont Chengdu?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Fairmont Chengdu?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.
What is there to do at Fairmont Chengdu and nearby?
Fairmont Chengdu has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Fairmont Chengdu?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Chinese cuisine and garden views.
What's the area around Fairmont Chengdu like?
Fairmont Chengdu is a short 9-minute walk from 3rd Tianfu Street Station and 13 minutes' walk from Century City International Exhibition Center.
Fairmont Chengdu Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
13 May 2024
Wei
Wei, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2019
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2019
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room.
overall amazing experience.
Ellen
Ellen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2019
Best customer service
By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Catherine
Catherine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2019
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2019
Nice staff, great amenities. Close to subway and easy to commute
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2019
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Karen
Karen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Jul 2019
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 May 2019
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
11 May 2019
Verified traveller
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jan 2019
The staff were fantastic everywhere, in particular at the lounge.
Verified traveller
5-night family trip
Verified Expedia guest review
8/10 Very good
28 Nov 2018
The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2018
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Sep 2018
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jan 2018
hotel experience
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Hanze
Hanze , 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jan 2018
Excellent service and accomodation
Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
Hanze
Hanze, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2017
Top Notch Hotel in Chengdu Tech District
We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
Stephane
Stephane, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jul 2017
Nice experience
It's a surprise when I got the greeting of Happy Canada Day. It became a home away from home to me.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2017
Excellent experiences
very friendly staffs. excellent services. clean rooms with up to date technology