Venice (XVQ-Santa Lucia Rail Station) - 19 min walk
Restaurants
McDonald's - 2 min walk
Irish Pub - 3 min walk
La Cantina - 3 min walk
Taverna Al Remer - 5 min walk
Cafe Puppa - 4 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Casa delle Ortensie
When you stay at Casa delle Ortensie, you'll be within a 15-minute walk of St. Mark's Square and Rialto Bridge. Apartments feature conveniences such as kitchens, along with flat-screen TVs and free WiFi.
Languages
English, French, Italian, Spanish
At a glance
Property size
4 apartments
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Al Portico Guest House, Cannaregio 1804]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children stay for free (see details)
Kitchen
Fridge
Stovetop
Microwave
Toaster
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Towels provided
Shampoo
Soap
Hairdryer
Toilet paper
Entertainment
Flat-screen TV with digital service
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Location highlights
In the city centre
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
4 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
A tax is imposed by the city: From 1 January to 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February to 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
Cleaning fee: EUR 50 per accommodation, per stay
Optional extras
Late check-in between 7:30 PM and midnight can be arranged for an extra charge
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT027042B48WKVG3U6
Also known as
Casa delle Ortensie Apartment Venice
Casa delle Ortensie Apartment
Casa delle Ortensie Venice
Casa delle Ortensie Venice
Casa delle Ortensie Apartment
Casa delle Ortensie Apartment Venice
Frequently asked questions
Does Casa delle Ortensie offer free cancellation for a full refund?
Yes, Casa delle Ortensie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa delle Ortensie?
Sorry, pets aren't allowed.
Is parking offered on site at Casa delle Ortensie?
Sorry, there's no on-site parking at Casa delle Ortensie.
What are the check-in and check-out times at Casa delle Ortensie?
Check-in start time: 2 PM; check-in end time: 7:30 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Does Casa delle Ortensie have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around Casa delle Ortensie like?
Casa delle Ortensie is in Venice City Center, a short 12-minute walk from St. Mark's Square and 7 minutes' walk from Rialto Bridge.
Casa delle Ortensie Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Jul 2024
Quite central location in Venice
Great location in a not so touristy area compared to others. Nice property and very quiet given location.
Bed was so comfortable and aircon was good. Did have to keep pressing the max button to get it cold but no issues.
Great location
Rob
Rob, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 May 2024
Yehuda
Yehuda, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 Oct 2023
Great location
Centrally located near everything. The unit was a 5-10 minutes walk away from all the major Venice sights. The room was clean but lots of noise from its central location. Dishe cleanliness was not the greatest but otherwise, very clean. It advertises with free wifi but there are none to be found in the unit which affected my confort rating. Lots of planning goes in those trips nowaday, requiring reliable internet connection. There's no front desk as it is located 5-10 minutes away!
Jean
Jean, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
22 Sep 2023
The apartment is directly on the Main Street. Excellent location. Easy to find. Close to almost everything. Dining, culture and shopping right out the door!
The apartment was not well looked after. Not very clean. We wore socks all the time as the floors were dirty and had damaged areas in many places. The walls showed lack of upkeep.
Mosquitoes seemed to appear all the time. There were some dead in the holes in the wall when we first entered. The bathroom was okay. Kitchen well supplied.
Charlene
Charlene, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2023
Great [lace to stay in Venice
The apartment was clean and spacious. It was well equipped with household items. The apartment was only a short walk to many main areas of Venice.
The host was very good at communication and made us feel welcome.
Highly recommend this place to anyone.
Shaji
Shaji, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Jun 2023
More information about checkin would have been nic
The apartment was very nice. We enjoyed the amenities and location. I was though very worried and felt the check in process was not the greatest. We arrived late in the evening due to a delay in our flight from Paris and it was nerve racking walking 10mins in the dark to punch in a code and find a key. A nice note would have gone along way seeing that the lock on the door is historic and took us 10minutes to figure out.
Julie
Julie, 3-night family trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2022
Good communication for check in process. Local fees paid via hyperlink sent via WhatsApp. Instructions were clear. We located the room easily.
The room itself, a 2 bedroom suite was comfortable. Good heating during the cold winter in November 2022. The kitchen had a dishwasher, laundry machine, pots and pans. Very convenient. The master bedroom had a working TV which was great for watching the world cup games.
I am giving this establishment an overall low rating due to the dirty state in which we received the room. The main bedroom had bugs smashed on the walls and floors were dirty all over the apartment. A short walk barefoot on the apartment proved to be a serious mistake. It looked as if this room received a very superficial clean job prior to our arrival. Thankfully linens and towels were clean.
We were provided a very small amount of toiletries which required a visit to the supermarket nearby on the same road.
What broke the camel's back (or my back I should say) was the master bedroom matteess which was too soft and indented. One rents a room for the main purpose of sleeping and unfortunately I was not able to do so comfortably. The mattress appeared to be two twin beds put together to make one bigger bed. I tried sleeping on both twin mattresses and they were just awful.
These challenges were reported promptly and subsequently ignored.
I could live with the dirty floors and walls... But not being able to sleep comfortably is not acceptable.
Enrique
Verified Orbitz guest review
10/10 Exceptional
30 Sep 2022
Centraly located, has all the amenities needed to make the stay comfortable..
Cesar
Cesar, 2-night family trip
Verified Expedia guest review
6/10 Good
4 Sep 2022
Doug
Doug, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Mar 2022
Great location close to everything! Enrico was so nice at Check-in!!
Jazmyn
Jazmyn, 4-night romance trip
Verified Orbitz guest review
2/10 Poor
27 Jul 2020
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2020
Loved the location, cleanliness, comfort level, and ease of booking. Would definitely recommend to anyone wanting to be near the action with some separation from the crowds of tourists.
Verified traveller
6-night romance trip
Verified Travelocity guest review
10/10 Exceptional
1 Nov 2019
Lovely spacious property in an excellent position; near to shops, restaurants & bars.
Verified traveller
5-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Sep 2019
Great location! The property itself worked well for our needs.
Verified traveller
6-night romance trip
Verified Expedia guest review
8/10 Very good
12 Sep 2019
Michaya
Michaya, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sep 2019
Fantastic location. 5 minute walk to Rialto Bridge. 15 minute walk to train station. 12 minutes to St. Mark's Square. 7 minute walk to the bus for the alley and the islands. Tons of space. Fast internet.
Jason
Jason, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2019
Super cool in Hot boiling weather
Wonderful stay at prpperty. Open the apartmeny door and you are in middle of downtown. Ferry 1 & 2 stops not far away. Super AC in both rooms are big advantage. Kitchen is great. We enjoye a lot at this property. We will again book this property on our next trip to venice. Thanks Anna & Francesca for great hospitality. Cheers
Muhammad Toqeer
Muhammad Toqeer, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Jun 2019
Very clean; very good location
Very good location and our room was right in front of Palazzo Vecchio. Claudia and the other lady who worked in the place were very welcoming and accommodating. Breakfast is served in the room every morning. Water and juice in the refrigerator were on the house and replenished daily. Very clean and spacious accommodation.
There were some molds in the shower that should be easy to clean.
Just be ready to carry your luggage through several flights of stairs.
jocelyn anne
jocelyn anne, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
11 Jun 2019
Don't Choose This Apartment
The apartment is poorly maintained. Bathroom vent is covered with dust. Air conditioners do not work. Frying pan is dented badly. The most ridiculous thing is that guests are required to dump the trash after the stay. Finding the dumpsite is an impossible task as there is no physical dumpsite. You have to go to a certain pier at a certain time to wait for the trash boat to come by. I would advise against choosing this apartment.
Eileen
Eileen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 May 2019
Rosemary
Rosemary, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2019
Excellent place to stay in Venice. The property is close to all the places of interest. It's the closest thing be living as a local resident,with accessibility to supermarket and local artisan shops. We would definitely stay in this apartment the next time we visit Venice again.
The staff is super friendly,especially, Francesca who suggested the best places to go around Venice besides the touristy areas.
Edwin
Edwin, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Apr 2019
Fantastic location with excellent facilities
Fantastic location, extremely spacious, excellent kitchen facilities and spotlessly clean. The shower had great pressure and the heating was easily controlled with a thermostat. They even provided a bedside crib for our 5 month old which was comfy and looked brand new.
Katie
Katie, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Mar 2019
Location was great
Property was clean and comfortable.
The best part of this place was how the girl was so helpful and communicative with us. She gave us a map that highlighted the popular areas to visit and the places she recommended for us to eat. We wouldn’t have been able to get around without that Map! I commend them for that.
The only downfall was the city tax fee and cleaning fee that they charged us the moment we arrived the property. It might have been in the fine print somewhere but we were definitely surprised and discouraged. It should definitely be included the moment you pay your dues through Expedia.
Overall great stay.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
10 Feb 2019
Pleasant place - would certainly stay again.
Nice little flat where we enjoyed a pleasant stay. We mostly self-catered as there are several bakeries and two small supermarkets within a very short walk. Handy for Rialto, Fondamenta Nuove, and SAnta Sofia Traghetto over the Grand Canal to San Polo & Santa Croce districts. Small kitchen but OK for two. Microwave and Nespresso pod coffee machine included in kitchen. We were on second floor so two flights of stairs to negotiate. TV only in living room; would have been nice to have one in the bedroom too. Sofa bed in living room was not very comfortable for evening TV watching. Kettle didn't work very well, it kept switching off before it boiled. We met the staff at 'Al Portico' guesthouse, approx half-way to Casa delle Ortensie from the bus station.
Michael
Michael, 5-night romance trip
Verified Hotels.com guest review
4/10 Fair
31 Dec 2018
If you can arrive and check in the hotel, it would be an average old room. It’s about 15 min walk from the train station unless you are well aware of water taxi stations. Washing machine was broken and refrigerator was really small, one or two bottles of water would be OK. I was very disappointed.