I will share my personal opinion about this property, a place which I do recommended, ideally not in the peak season in order to make the most out of it.
Positives: great stuff which are open to hear your requests. Great location. Great wellness center - so many options and outdoor jacuzzi was a highlight. Great massage options, truly professionals. Great lunch/dinner restaurant - extremely tasty food and at amazing prices !
Things that can be improved: breakfast options are limited and missing basic items, such as bakery options. If the hotel runs at full capacity, the food runs out extremely fast and doesn’t get often replaced. And the breakfast area is too tight. Overall the hotel is staffed and built in such a way that when it is at maximum capacity, it looses its peacefulness - makes you feel people are on top of each other.
The shower pressure needs attention as it randomly changes temperature and can get extremely hot. The heating of the rooms needs attention as sometimes it wasn’t working.
During the holidays, would love to see more decorations / color to create a more holiday atmosphere as their sister hotel (Deep).
Would love to see in the room options like a coffee machine (since a full kitchen with items are already provided) or bathrobes or slippers (they could be ordered upon request and with extra charge only at the moment). Also would love to see some more hand creams available (maybe sponsored) - always amazing to test new products in hotels.