Near Trentham Monkey Forest, The Upper House offers a serene retreat with cooked-to-order breakfast and a garden to unwind. Connect to in-room WiFi, enjoy the on-site restaurant's kids' meals, or relax at the bar - previous guests rave about the helpful staff and top-notch property condition.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Electric vehicle charging point
Bar
24/7 front desk
Free breakfast
Laundry facilities
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Room service
3 meeting rooms
Terrace
24-hour front desk
Garden
Snack bar/deli
Laundry service
Self-serve laundry
Conference space
Picnic area
Feel at home (6)
Garden
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
The current price is $116
$116
includes taxes & fees
$97 per night
Mar 2 - Mar 3
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Classic Triple Room
Classic Triple Room
Highlights
Heating
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Executive Double Room
Executive Double Room
Highlights
Heating
Flat-screen TV
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
Sleeps 2
1 Queen Bed
View all photos for Executive Double or Twin Room
Executive Double or Twin Room
Highlights
Heating
Flat-screen TV
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
Sleeps 3
2 Twin Beds OR 1 King Bed
View all photos for Luxury Suite
Luxury Suite
Highlights
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Heating
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Sleeps 2
2 Twin Beds
View all photos for Standard Double Room
Standard Double Room
Highlights
Heating
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Sleeps 2
1 Queen Bed
View all photos for Family Room
Family Room
Highlights
Heating
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
Daily housekeeping
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Standard Double Room Single Use
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
What's nearby
World of Wedgwood - 5 min drive
Trentham Monkey Forest - 6 min drive
Fenton Manor Sports Complex - 11 min drive
Staffordshire University - 14 min drive
Trentham Gardens - 14 min drive
Getting around
Manchester Airport (MAN) - 56 min drive
Birmingham Airport (BHX) - 64 min drive
Stone Station - 13 min drive
Longton Station - 14 min drive
Blythe Bridge Station - 14 min drive
Restaurants
The Trentham Estate - 7 min drive
Toby Carvery - 7 min drive
The Lakeside - 15 min drive
Trentham Craft Bar - 8 min drive
Plume of Feathers - 14 min walk
About this property
The Upper House
The Upper House is a great choice for a stay in Stoke-on-Trent. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out ., which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Children's menu
Working away
3 meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Garden
Picnic area
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
Special features
Dining
. - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
. - This bar serves brunch and lunch. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 20.0 per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Also known as
Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent
Frequently asked questions
Does The Upper House offer free cancellation for a full refund?
Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Upper House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Upper House?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Upper House?
Check-in start time: 3:00 PM; Check-in end time: 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at The Upper House and nearby?
The Upper House has a picnic area and a garden.
Are there restaurants at or near The Upper House?
Yes, there's an onsite restaurant, ..
The Upper House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 15, 2025
Making staying away for work pleasurable
A lovely character hotel in a beautiful setting. Excellent food and service too boot, would definitely return should I need to stay over in that area.
Kevin
Kevin, 1-night trip
10/10 Exceptional
Dec 30, 2024
Stayed (for second time) overnight, with family joining us for evening meal. Staff could not have been more helpful, a 'can do' attitude made us all feel very welcome.
Excellent food, lovely surroundings / grounds.
Roy
Roy, 1-night trip
10/10 Exceptional
Dec 12, 2024
Everything about it is lovely
Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Jason
Jason, 1-night trip
10/10 Exceptional
Nov 24, 2024
Lovely rural country house hotel
It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Rob
Rob, 2-night trip
10/10 Exceptional
Dec 10, 2024
Pleasant stay
Scenery was lovely, bathroom modern and clean with great shower. Nice patio area as well and liked the christmas tree in reception. Staff pleasant and friendly. Breakfast cereal museli was very nice and also vegan options available.
Verified traveler
1-night trip
10/10 Exceptional
Nov 18, 2024
Lovely quiet location. We enjoyed a delicious dinner and breakfast the next morning. Menu choice for both was unusual and extensive.
Joy
Joy, 1-night trip
10/10 Exceptional
Jan 6, 2025
A hidden gem just off the M6
We’ve stayed here several times as a stop off on our way north using the M6. It’s always welcoming, comfortable and usually quiet (just once there was a wedding there but it didn’t interfere with our stay). The individually ordered breakfast is the best we’ve come across. The evening meal offers variety and nothing is too much trouble. The gardens provide a lovely walk and photo opportunities.
Carole
Carole, 1-night trip
10/10 Exceptional
Nov 4, 2024
Excellent 1 night stay. Felt very welcome on arrival and had check-in online. The receptionist was very pleasant and informative. Room was very comfortable with lovely bed linen and towels and nice amenities. Fabulous breakfast. We really enjoyed our brief stay.
A
A, 1-night trip
8/10 Very good
Nov 12, 2024
We booked a Luxury Suite which was very spacious with it’s own dressing area.
The hotel is very grande and the reception room on the main floor was very relaxing for a coffee and cake.
Wish we had more time to explore the hotel grounds.
Janette
8/10 Very good
Jul 30, 2024
Very nice business stay. Breakfast was excellent. All staff very polite.
jonathan
jonathan, 1-night trip
10/10 Exceptional
Oct 29, 2024
good stay at the Upper House
pleasant staff on reception. excellent room if smaller than normal
ian
ian, 1-night trip
10/10 Exceptional
Sep 23, 2024
Lovely country house hotel. Very friendly and helpful staff. Large and very comfortable and well appointed room. Breat breakfast!
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
Oct 24, 2024
Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.
Siobhan
Siobhan, 1-night trip
10/10 Exceptional
Sep 14, 2024
We loved The Upper House. Friendly people and great food.
Edward
Edward, 2-night trip
10/10 Exceptional
Jun 17, 2024
What a lovely hotel with great staff
Kathryn
Kathryn, 1-night trip
10/10 Exceptional
Sep 28, 2024
Thank you. Best hotel I have stayed at in England.
Paul
Paul, 1-night trip
10/10 Exceptional
May 8, 2024
It was a beautiful place - very cozy. The staff at breakfast were very friendly and the food was delicious.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Mar 25, 2024
great stay
Lovely place and great staff. Dinner was excellent, highly recommend.
Julie
Julie, 1-night trip
10/10 Exceptional
May 17, 2024
Wonderful site; wonderful staff - feels like home.
Victor
Victor, 1-night trip
10/10 Exceptional
Mar 22, 2024
Fabulous country Hotel with absolutely amazing helpful friendly staff , fantastic food could not recommend highly enough
rob
rob, 3-night trip
10/10 Exceptional
Jun 9, 2024
We’ve just spent two wonderful weeks at this property visiting from Canada. All the staff are very helpful and the food in the restaurant was excellent. Already planning a return visit next year.
Keith
Keith, 13-night trip
10/10 Exceptional
Jun 11, 2024
Beautiful
Very much enjoyed our stay at Upper House. Beautiful setting. Great staff. Delicious food.
JAMES
JAMES, 1-night trip
10/10 Exceptional
Aug 31, 2023
Great hotel! Everything is good.
Great location and setting. Staff were also great. The hotel had character, lovely place!
Mark
Mark, 2-night trip
10/10 Exceptional
Apr 9, 2024
So impressed I have extended my stay, beautiful grounds, fabulous view from my bed, and when dining! The evening meal was top class, superb choice of menu and the quality 5*, will definitely recommend and will definitely be coming back!
Paula
Paula, 1-night trip
10/10 Exceptional
Aug 2, 2024
Our room was small but cute. We had everything we needed & the bed was super comfy. Staff were lovely & helpful. My only issue ( & it’s a small one) is I ordered scrambled eggs for breakfast but what I got was like a cut up omelette. Would stay again!