I highly recommend this hotel. Front desk was excellent, personable, and quite helpful. The shower door and tissue holder were broken and they fixed it asap! Toiletries were from Ritual and they all smelled heavenly. The hotel restaurant offered a good selection of buffet breakfast for €15,00 per person. Shops and restaurants were literally just outside the hotel along Rua Augusta. Rossio, Praça do Comércio, Metro, a stop for Tram °28 were all within walking distance to the hotel. I highly recommend My Story Hotel Augusta.