Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 30 min drive
Restaurants
Letra CH - Restoran del Mar - 4 min drive
Chiquihuite Restaurants - 9 min drive
El Fogón del Mezquite - 4 min drive
Tacos Chuy - 4 min drive
Taqueria Arandas - 4 min drive
About this property
Memora Hotel & Villas Chapala
Memora Hotel & Villas Chapala puts you within a 10-minute drive of Lake Chapala. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
83 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1:00 PM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Free daily reception
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Garden
Terrace
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
The spa is open selected days. Guests under 18 years old are not allowed in the spa.
Dining
VISTA HERMOSA – On-site restaurant.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately MXN 240 for adults and MXN 120 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of MXN 480 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
SR Hotel Suites
Hotel Memora Chapala
Memora & Chapala Chapala
HS HOTSSON Smart Chapala
Memora Hotel & Villas Chapala Hotel
Memora Hotel & Villas Chapala Chapala
Memora Hotel & Villas Chapala Hotel Chapala
Frequently asked questions
Does Memora Hotel & Villas Chapala offer free cancellation for a full refund?
Yes, Memora Hotel & Villas Chapala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Memora Hotel & Villas Chapala?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Memora Hotel & Villas Chapala?
Yes, dogs are welcome. There's a charge of MXN 480 per pet, per night.
Is parking offered on site at Memora Hotel & Villas Chapala?
Yes, there's free self parking.
What are the check-in and check-out times at Memora Hotel & Villas Chapala?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Memora Hotel & Villas Chapala and nearby?
Memora Hotel & Villas Chapala has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Memora Hotel & Villas Chapala?
Yes, there's an on-site restaurant, VISTA HERMOSA.
What's the area around Memora Hotel & Villas Chapala like?
Memora Hotel & Villas Chapala is located a short 13-minute walk from Sierra De San Juan Cosala.
Memora Hotel & Villas Chapala Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Nov 2024
Great job
Great service incredible employees..great service
Sandra
Sandra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
James
James, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 Aug 2024
Great view
timothy
timothy, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
It was a pleasant stay. The staff and the room service were excellent. The only thing I would say could be improved are the room’s lcds need to be up to 2024 standards, i.e have Netflix and YouTube options as opposed to HBO, Max etc.. for a more customized experience. Even lacking that, it still deserves the 5 Star rating.
Sergio
Sergio, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Good reliable clean and safe hotel.
Javier
Javier, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Jose
Jose, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Jul 2024
Sylvia
Sylvia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2024
Jim
Jim, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
the spa is wonderful
Jose
Jose, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Jul 2024
Good quality and a pleasant place to stay.
The hotel was clean and clearly well maintained. Everyone was polite and helpful.
Peter
Peter, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
27 Jun 2024
Zaret
Zaret, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Jun 2024
everything was good i except the pillows were a bit smaller, (there was an extra to use by the door but two would’ve been better one for each bed)other than that it was clean and the kids and I enjoyed the pool.
Alejandra
Alejandra, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Jun 2024
Marisol
Marisol, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jun 2024
I think this could be the best place to stay in town.
Jeranda
Jeranda, 5-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Maria Auxilio
Maria Auxilio, 1-night trip
Verified Expedia guest review
6/10 Good
23 Apr 2024
They need better pillows
Evelin
Evelin, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Apr 2024
The pool water was warm, safe for children and the hotel offered food/drinks at poolside for purchase
Maribel
Maribel, 2-night family trip
Verified Expedia guest review
6/10 Good
4 Apr 2024
It was okay but the bed and pillows were substandard
Julie
Julie, 4-night family trip
Verified Expedia guest review
4/10 Fair
2 Apr 2024
I think this property has a lot of potential but there was a huge fire on the mountain. The air quality was poor. The air fire trucks were loud. The pool was dirty. It was not the hotel!s fault. I could smell the smoke and graciously the manager let me cancel my 2bd night. You definitely need a car up there as the bus does not run and it’s too dangerous to walk.
Susan
Susan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Mar 2024
It was a great place to stay. Felt very safe. Was clean and spacious.