Hotel Arena offers an inviting retreat with a delicious English breakfast, a tranquil garden, and rejuvenating spa treatments like sauna and massage. Connect to in-room WiFi, unwind at the outdoor pool or visit the library for some quiet time.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
Pool
Laundry facilities
24/7 front desk
Pet-friendly
Free breakfast
Main amenities (12)
Restaurants and bar/lounge
Outdoor pool
Sauna
Hot tub
Business centre
Terrace
24-hour front desk
Air conditioning
Garden
Library
Self-serve laundry
Picnic area
Feel at home (6)
Children stay free
Private bathroom
Television
Garden
Terrace
Laundry facilities
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Superior Double Room
Superior Double Room
Highlights
Air conditioning
Plasma TV
Private bathroom
Cable channels
Sleeps 2
1 Double Bed
View all photos for Quadruple Room
Quadruple Room
Highlights
Air conditioning
Plasma TV
Private bathroom
Cable channels
Sleeps 4
2 Double Beds
View all photos for Triple Room
Triple Room
Highlights
Air conditioning
Plasma TV
Private bathroom
Cable channels
Sleeps 3
2 Single Beds
View all photos for Standard Double Room, Non Smoking
Via Pasa Real, Finca Mi Potrero, Santa Fe de Antioquia, Antioquia, 57057
What's nearby
Iglesia de Santa Bárbara - 5 min drive
Bolivar Square - 5 min drive
Cathedral of Santa Fe de Antioquia - 5 min drive
Church of Our Lady of Chinquinquira - 6 min drive
Bridge of the West - 43 min drive
Getting around
Medellín (MDE-José María Córdova Intl.) - 100 min drive
Restaurants
Restaurante Español - 5 min drive
Restaurante Pielroja - 5 min drive
Restaurante Don Roberto - 6 min drive
Restaurante Portón del Parque - 6 min drive
La Palenquera - 5 min drive
About this property
Hotel Arena
When visiting Santa Fe de Antioquia, Hotel Arena is a great choice to consider. Guests can indulge in massages, and Arena serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge and a hot tub.
Languages
Spanish
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (up to 10 kg per pet)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–9:00 AM
Restaurant
Bar/lounge
Barbecue grills
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Pool loungers
Facilities
Garden
Picnic area
Terrace
Library
An outdoor pool
Hot tub
Sauna
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Freshen up
Private bathroom
Shower only
Free toiletries
Stay connected
Free WiFi
Special features
Dining
Arena – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 30000 per pet, per night
Policies
There is no hot water on site.
This property accepts credit cards.
Also known as
Hotel Arena Santa Fe de Antioquia
Arena Santa Fe de Antioquia
Hotel Arena Hotel
Hotel Arena Santa Fe de Antioquia
Hotel Arena Hotel Santa Fe de Antioquia
Frequently asked questions
Does Hotel Arena offer free cancellation for a full refund?
Yes, Hotel Arena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Arena?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Arena?
Yes, pets are welcome, with a maximum weight of 10 kg per pet. There's a charge of COP 30000 per pet, per night.
Is parking offered on site at Hotel Arena?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Arena?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 1:00 PM.
What is there to do at Hotel Arena and nearby?
Hotel Arena has an outdoor pool, a sauna and a Turkish bath, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Arena?
Yes, there's an on-site restaurant, Arena.
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Hotel Arena Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
8/10 Very good
22 Jul 2021
Exceso de Reguetón en la música
Carlos
Carlos, 2-night trip
8/10 Very good
19 Jun 2021
Jhon alexander
Jhon alexander, 1-night trip
6/10 Good
10 Jun 2021
mauricio
mauricio, 2-night trip
10/10 Exceptional
17 Apr 2021
Hotel Arena
Todo estuvo súper bien
Sebastian
Sebastian, 1-night trip
4/10 Fair
28 Jan 2021
Good hotel needs to improve customer service.
I made a reservation for a superior room. Quoted price for the room was 180k COP. Upon check in was not advised my room has been downgraded and also charged more for a smaller room 200k COP. I asked the young girl at the front desk that this is not the room I reserved as per the website. She advised me the pictures are not reflective of the rooms available. I asked her then why is the a price difference for the rooms on the website which You chose to advertise por potential customers. She advised me that the booking I made two months in advance is oversold now. As I won't be able to stay in that room. I asked her why then would you charge me more for a room of lesser value then the one I reserved. No response. I said would you be offering me any complimentary services. Nothing was offered. Upon checking into my room the air conditioner was not working. When advised to the gentleman working at night a new room was offered.
The staff at the hotel are great. Slight improvements needs to be made for better communication.
Upon check-in should be advised if my room is available or not. Also offered some form of compliments due to the issue to offset the inconvenience.
Also advertise accurately the rooms which are available.
As a customer I would appreciate being offered what I paid for. If it's not available to some unseen or uncomfortable circumstances the hotel should take responsibility and accountability and offer some form of compensation.
NIGEL
NIGEL, 1-night trip
2/10 Poor
28 Jan 2021
Pésima experiencia, después de ingresar al hotel y estar en habitación, no sacaron porque la reserva no registraba y nunca nos dieron solución a nada
Catalina
Catalina, 1-night trip
8/10 Very good
17 Dec 2020
MI ESTADIA
Sandra
Sandra, 2-night trip
8/10 Very good
9 Dec 2020
I had a good experience, the kids loved the pool but a larger jacuzzi would have been nice (they appear to have one but it was drained). The complimentary breakfast was fine.
Peter
Peter, 2-night trip
10/10 Exceptional
18 Oct 2020
Muy amplias las instalaciones, excelente atención, un lugar muy tranquilo y aseado.
Verified traveller
2-night trip
10/10 Exceptional
8 Oct 2020
Muy bien pero pedí que me decoraran la habitación por el cumple de mi novio y no lo hicieron :(