Whakarewarewa: The Living Maori Village - 11 min walk
Rotorua Central Mall - 2 min drive
Tamaki Maori Village - 3 min drive
Polynesian Spa - 3 min drive
Redwoods Whakarewarewa Forest - 4 min drive
Getting around
Rotorua (ROT-Rotorua Regional) - 13 min drive
Restaurants
Ciabatta Bakery - 14 min walk
McDonald's - 2 min drive
Shadehouse Cafe - 16 min walk
Pantry D'or - 11 min walk
Scope Cafe Rotorua - 3 min drive
About this property
Copthorne Hotel Rotorua
Copthorne Hotel Rotorua is a great choice for a stay in Rotorua. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jimmy Cooks Kiwi Kitchen, which serves local cuisine and is open for breakfast. A bar/lounge, a hot tub and a terrace are other highlights. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
58 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
Restaurant
Bar/lounge
Travelling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Bike parking
Hot tub
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Front entrance ramp
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Jimmy Cooks Kiwi Kitchen – This restaurant specialises in local cuisine and serves breakfast and light fare. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 17.50 for children
Credit card charges are subject to an extra charge of 2 per cent
Pool, spa, & gym (if applicable)
The seasonal pool is open from January to December
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua
Frequently asked questions
Does Copthorne Hotel Rotorua offer free cancellation for a full refund?
Yes, Copthorne Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Copthorne Hotel Rotorua?
Yes, there's an outdoor pool.
Are pets allowed at Copthorne Hotel Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel Rotorua?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Copthorne Hotel Rotorua?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Copthorne Hotel Rotorua and nearby?
Have fun with activities such as hiking, horse riding and mountain biking, and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Copthorne Hotel Rotorua also has a seasonal outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Copthorne Hotel Rotorua?
Yes, Jimmy Cooks Kiwi Kitchen offers local cuisine.
What's the area around Copthorne Hotel Rotorua like?
Copthorne Hotel Rotorua is a short 11-minute walk from Whakarewarewa: The Living Maori Village and 20 minutes' walk from Whakarewarewa Thermal Reserve.
Copthorne Hotel Rotorua Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
31 Dec 2024
property out dated and required updated bedding
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Weekend in Rotorua
Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs.
Room was far enough from the road that there was no road noise.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
4/10 Fair
22 Oct 2024
Makiroa
Makiroa, 2-night family trip
Verified Lastminute guest review
6/10 Good
21 Oct 2024
Caterina
Caterina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Oct 2024
Friendly staff
Estela
Estela, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
11 Oct 2024
Good
roshmin
roshmin, 2-night trip
Verified Expedia guest review
6/10 Good
9 Oct 2024
Bhawesh
Bhawesh, 2-night trip
Verified Expedia guest review
8/10 Very good
8 Oct 2024
I was required two room next to each other but we end up getting another room on the 1st floor and another room on the 4th floor. I was booking two room together but then seem like the reception have no idea give me only 1 room then I have to ask her again for another room and haven’t tell us much about welcome to hotel when we check in. Also we need to be careful the lift door. It suddenly close and take my daughter up by herself and almost close on my arm when I try to get in. We press the botton to keep it open but it wasn’t working. But overall the room are great and the cleaning staffs are friendly.
Fern
Fern, 2-night family trip
Verified Expedia guest review
8/10 Very good
6 Oct 2024
Good experience overall, very friendly front staff. Sizable room, although bathroom could need an upgrade.
Winnie
Winnie, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 Oct 2024
It was clean and warm and the beds were comfortable, however the breakfast was limited, there was no coffee!
Allira
Allira, 1-night family trip
Verified Expedia guest review
4/10 Fair
4 Oct 2024
Spa was dirty - green and smelly. Unsure how often they change the water.
No parking for in house guests when a function is on
Not maintained, needs a revamp and a good clean up.
Arrived at 2.30pm and staff had to check if it had been cleaned for check in. Manager tried and was lovely.
Elevators always seemed held up by cleaners bringing their trolleys up and down.
Such a shame it’s not as professional as other hotels,
Would not stay again.
Susan
Susan, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
1 Oct 2024
Krystal
Krystal, 1-night trip
Verified Expedia guest review
8/10 Very good
25 Sep 2024
24 hr reception but nobody at counter at 5 pmish and no bell to summons someone, after waiting 5 minutes or so I called out.
The room itself was comfortable and reasonably clean. Long hair on floor in the bathroom.
Not sure why some hotels stuff 2 pillows into one pillow protector and try to pass it off as a new one. These are bulky, burst out of their pillow slips and look like exactly what they are. Not a good look in hotels that consider themselves upmarket.
Despite my minor irritations we would stay here again.
P
P, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Sep 2024
Generous rooms. Tidy.
Bruce
Bruce, 1-night trip
Verified Wotif guest review
10/10 Exceptional
13 Sep 2024
Nice area and clean hotel!
Martha
Martha, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 Sep 2024
Absolutely loved our stay, highly recommend will definitely book here again
Bridgett
Bridgett, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
sjoerd
sjoerd, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Sep 2024
JENELYN
JENELYN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
I liked the ability to sleep and relax in a well maintained clean environment.
Errin
Errin, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
23 Aug 2024
Nice hotel for stay
Mallikarjuna Nageswara Rao
Mallikarjuna Nageswara Rao, 1-night trip
Verified Expedia guest review
6/10 Good
17 Aug 2024
Staff were fantastic which saved the day as the hotel could do with a much needed revamp! Beds were comfy though, so thats a win.
Davina
Davina, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
it was nice stay. staff is very friendly.
Manu
Manu, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Aug 2024
I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.
Warsha
Warsha, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
4 Aug 2024
ROZANNE
ROZANNE, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Jul 2024
Arrived at 1.15pm, said sorry were a bit early, any chance of a check in? I got an abrupt "No. 2pm is check in".... I understand there are rules, but a sorry we're still getting the room ready or something similar would have been nice. Extraction fan in the bathroom wasn't working either. Maintenance informed us there were 5 through the hotel waiting to get replaced