Guy at the front desk was rude. Tried to add another night to my stay and was told "do it on hotels.com or something" I asked if he could just do it, and he said :yeah, i could, but do it on an app." Spent a lot of money in this place. Completely unacceptable. Kids were running down the hall, screaming and yelling, banging on guest doors. Nothing was done about it. Its a shame. First 2 nights were great, last 2 not so much.