Our experience at the Radisson Blu in Tromsø was disappointing. The room lacked sufficient heating, leaving us bundled up in thermals or sweatpants the entire stay. We booked a “sea view” room, expecting a scenic outlook, but it instead overlooked a parking lot where, on Friday night, people were partying and yelling until past 1:30 a.m., right next to a bus stop.
When I called the front desk to request express laundry service, I was told by Christian, “I’m helping someone check out; I’ll call you back.” That call never came, and I had to go down to the lobby 35 minutes later and ask for assistance face to face.
The hotel leans heavily into self-service, but it’s poorly managed and adds frustration rather than convenience. The one positive note was breakfast, which offered good food, but even that was served buffet style in an underheated area where dishes didn’t stay warm.
Save yourself the trouble and stay elsewhere; you’ll have a far better experience.