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Movenpick Surabaya City

4.5 star property
Experience luxury in paradise with an outdoor entertainment area and kids’ pool by your side. Relax with coffee and treats after taking advantage of concierge services.

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Photo gallery for Movenpick Surabaya City

Outdoor pool
Exterior
Lobby
Interior entrance
Exterior
Tucked away near Surabaya Zoo and Surabaya Town Square, Movenpick Surabaya City offers a luxurious retreat for families. Enjoy an outdoor pool, children's pool, or get pampered at the onsite spa. Savor a meal at Patita Restaurant or grab a coffee from the cafe while exploring the shopping mall on site.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Spa
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 9 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is Rp690.248
Rp835.200 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

View from room

Deluxe Room, 2 Single Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

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  • Spa
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 219 reviews
The price is Rp1.080.000
Rp1.306.800 total
includes taxes & fees
7 Mar - 8 Mar
Shangri-La Surabaya
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About the area

Map
JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250

What's nearby

  • Royal Plaza Surabaya - 13 min walk
  • Surabaya Zoo - 2 min drive
  • Tunjungan Plaza - 6 min drive
  • Grand City Surabaya - 7 min drive
  • Pakuwon Mall - 12 min drive

Getting around

  • Surabaya (SUB-Juanda) - 23 min drive
  • Surabaya Gubeng Station - 18 min drive
  • Surabaya Pasar Turi Station - 19 min drive
  • Tandes Station - 31 min drive
  • Margorejo Station - 6 min walk
  • Jemursari Station - 23 min walk

Restaurants

  • ‪Richeese Factory - ‬2 min walk
  • ‪Hoka Hoka Bento - ‬13 min walk
  • ‪A&W - ‬4 min walk
  • ‪Patita - ‬1 min walk
  • ‪Warkop Perempatan - ‬7 min walk

About this property

Movenpick Surabaya City

Movenpick Surabaya City puts you within a 10-minute drive of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Public transportation is close by: Margorejo Station is only 6 minutes on foot.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 243 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Pool gate

Working away

  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Patita Restaurant – On-site restaurant.

Fees & policies

Refundable deposits

  • Deposit: IDR 500000 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 218000 for adults and IDR 109000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 423500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya

Frequently asked questions

Does Movenpick Surabaya City offer free cancellation for a full refund?

Yes, Movenpick Surabaya City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Movenpick Surabaya City?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.

Are pets allowed at Movenpick Surabaya City?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Movenpick Surabaya City?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Movenpick Surabaya City?

Check-in start time: 2:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Movenpick Surabaya City and nearby?

Movenpick Surabaya City has a spa and an outdoor pool, as well as a health club and a garden.

Are there restaurants at or near Movenpick Surabaya City?

Yes, there's an on-site restaurant, Patita Restaurant.

What's the area around Movenpick Surabaya City like?

Movenpick Surabaya City is a short 6-minute walk from Margorejo Station and 13 minutes' walk from Royal Plaza Surabaya.

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Movenpick Surabaya City Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Ian, 1-night trip

10/10 Exceptional

Very good experience
The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Jan-Markus, 1-night trip

6/10 Good

Okey room.
Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying. Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty. Also a train that goes passed the hotel frequently, also at night and always honks loudly. But overall the hotel is clean, nice and good staff. Fridge also took 1 day to get cold, in one room, and never got cold in the other.
Jon Helge, 2-night trip

4/10 Fair

Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.
Alaa, 2-night trip

6/10 Good

New business hotel in Surabaya
The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Chung Hsuan, 2-night trip

8/10 Very good

Stephen, 1-night trip

8/10 Very good

Chin Chin, 1-night trip

8/10 Very good

HIROHIDE, 1-night trip

10/10 Exceptional

Andrew, 2-night trip

6/10 Good

Hirotoshi, 3-night trip

10/10 Exceptional

JAEYEON, 2-night trip

4/10 Fair

youngtae, 7-night trip

8/10 Very good

Chi Kong, 1-night trip

8/10 Very good

Wiwi, 1-night trip

8/10 Very good

朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
KAORI, 2-night trip

10/10 Exceptional

Dony, 1-night trip