Brownstone Exploration & Discovery Park - 9 min drive
TPC River Highlands - 9 min drive
Wadsworth Mansion - 12 min drive
Getting around
Hartford, CT (BDL-Bradley Intl.) - 30 min drive
New Haven, CT (HVN-Tweed - New Haven Regional) - 35 min drive
Oxford, CT (OXC-Waterbury - Oxford) - 37 min drive
Meriden Station - 10 min drive
Berlin Station - 12 min drive
Hartford Union Station - 16 min drive
Restaurants
McDonald's - 8 min walk
Starbucks - 10 min walk
McDonald's - 3 min drive
Dairy Queen - 3 min drive
Taco Bell - 3 min drive
About this property
Quality Inn Cromwell - Middletown
Located near a train station, Quality Inn Cromwell - Middletown is a great choice for a stay in Cromwell. Guests can grab a bite to eat at the coffee shop/cafe and visit the health club for a workout. A snack bar/deli and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 20
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (1 total, up to 14 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Off-lead area available
Internet
Free WiFi and wired internet access in public areas
Wheelchair-accessible parking and van parking on site
Other information
No stag or hen parties
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Coffee shop
Coffee/tea in a common area
Barbecue grills
Shared microwave
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Ice skating
Fishing
Golfing nearby
Skiing lessons nearby
Snowboarding nearby
Working away
24-hour business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Television in common areas
Health club
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Visual alarms in hallways
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: USD 100.00 per stay
Optional extras
Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)
Late check-in between noon and 4:00 PM can be arranged for an extra charge of USD 40.00
Late checkout can be arranged for an extra charge of USD 40.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.00 per night
Pets
Service animals exempt from fees
Pet deposit: USD 150.00 per stay
Pets are allowed for an extra charge of USD 25.00 per pet, per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell
Frequently asked questions
Does Quality Inn Cromwell - Middletown offer free cancellation for a full refund?
Yes, Quality Inn Cromwell - Middletown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn Cromwell - Middletown?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 14 kg per pet. There's a charge of USD 25.00 per pet, per night, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Quality Inn Cromwell - Middletown?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn Cromwell - Middletown?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Quality Inn Cromwell - Middletown and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation nearby includes casino gaming. Enjoy amenities such as a health club, a picnic area and a garden.
Does Quality Inn Cromwell - Middletown have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Quality Inn Cromwell - Middletown like?
Quality Inn Cromwell - Middletown is located on the Cromwell Strip, a short 11-minute walk from Cromwell Commons Shopping Center.
Quality Inn Cromwell - Middletown Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
5.8/10
Amenities
6.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Dec 2024
crystal
crystal, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 Dec 2024
Cromwell
Smelly bathroom need to cover bottom of sink. Also a hole in the wall by window and door. Took pics already last week. Will not let me upload photos.
Sandra
Sandra, 7-night trip
Verified Hotels.com guest review
6/10 Good
4 Nov 2024
Lisa
Lisa, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
This hotel needs upgrades badly.
Dana
Dana, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
Raquel
Raquel, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
3 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
2 Nov 2024
Noisy and outdated
It was not the cleanest hotel I’ve stayed in. The bathroom was dirty. Nothing was dusted.
Melissa
Melissa, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2024
Wouldn’t stay again
It was very dirty. The towels had had on them. The bathroom had false eyelashes on the floor the comforters were stained. The carpets were dirty in the halls and in the room.
Allan
Allan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Nice
Very comfortable place, nice relaxed atmosphere
martin
martin, 7-night business trip
Verified Hotels.com guest review
4/10 Fair
16 Oct 2024
Roxanne
Roxanne, 4-night trip
Verified Hotels.com guest review
6/10 Good
14 Oct 2024
Not like pictures
I was greeted by a host behind a plastic partition. Very awkward! Hotel is old and not polished at all. No carafe in the coffee pot. Shower curtain was dirty w mold/mildew and room had unpleasant odor. We were in at 10 PM and out early so was not going to make a fuss but will definitely not stay here again!
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
4 Oct 2024
It was horrible I didn’t stay
Carolyn
Carolyn, 7-night trip
Verified Hotels.com guest review
4/10 Fair
29 Sep 2024
Krystal
Krystal, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 Sep 2024
Not so good
Kellie
Kellie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 Sep 2024
I found the service to be adequate, for the most part. However, I asked for a wakeup call for two of the mornings of my stay, and np call was received
Karen
Karen, 4-night trip
Verified Hotels.com guest review
4/10 Fair
3 Sep 2024
Kimberly
Kimberly, 1-night family trip
Verified Hotels.com guest review
6/10 Good
2 Sep 2024
Ismael
Ismael, 2-night trip
Verified Expedia guest review
2/10 Poor
31 Aug 2024
I asked the person/owner at the front desk if I can see the room before I pay for it.. he said don’t worry you will like it, but when i got to the room I was shocked, I didn’t stay, The place was dirty, moldy and filthy carpet/flooring so is the bathtub/shower and the bathroom. I don’t recommend it to anyone.
Ghassan
Ghassan, 3-night trip
Verified Expedia guest review
2/10 Poor
26 Aug 2024
Ripped furniture, dark hallways, crappy breakfast, scary elevator, mold on the ceilings, scuff marks on the walls, cheap fitness center. There is no quality in this Quality Inn.
marc
marc, 2-night trip
Verified Hotels.com guest review
4/10 Fair
24 Aug 2024
Breakfast had no diet sugar of any sort and I am a diabetic. Also the half & half had only 1 serving. Went to ask the desk clerk who was busy on his phone on a personal call and not in any hurry to talk to me. He finally talked and told me “Oh yea, I need to go in there. He did, but they had no diet sugar substitute and pointed at the sugar. He did replenish the half & half
Arthur
Arthur, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 Aug 2024
Had know hot water. The shower ran so slow that you wouldn't be able to get the shampoo out of your hair. The carpet in the hall way was dirty. The Elevator did not work some times. I'm so upset about my stay!
Valerie
Valerie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 Aug 2024
Don't recommend very dirty
Bathroom and room were flithy hallways smelled bad there was blood on the wall shower curtain stained all over stains on the sheets
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
11 Aug 2024
Ji
Ji, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
No Issues with our stay
No issues with my stay. The pillows and bed were a bit uncomfortable but manageable. The breakfast was ehh, only had pancakes, cold cereal, muffins, and warm juice.