Experience the heart of Kuala Lumpur at Istana Kuala Lumpur, where luxury meets family-friendly fun. Relax with a facial or reflexology treatment at Sompoton Spa, enjoy a meal at one of two restaurants, or take a dip in the outdoor pool.
Jalan Raja Chulan, 73, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50200
What's nearby
Jalan Alor - 3 min walk - 0.3 km
Pavilion Kuala Lumpur - 7 min walk - 0.6 km
Berjaya Times Square - 9 min walk - 0.8 km
Kuala Lumpur Tower - 14 min walk - 1.2 km
Petronas Twin Towers - 15 min walk - 1.3 km
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
Kuala Lumpur International Airport (KUL) - 54 min drive
Kuala Lumpur KTM Komuter Station - 4 min drive
Kuala Lumpur Masjid Jamek Station - 21 min walk
Kuala Lumpur Pasar Seni Station - 27 min walk
Raja Chulan Station - 3 min walk
Bukit Bintang Station - 7 min walk
Imbi Station - 13 min walk
Airport shuttle (surcharge)
Restaurants
Taps Beer Bar - 1 min walk
Beer Bank - 1 min walk
Marco Polo Restaurant - 2 min walk
Ikan Bakar Belakang Estana Curry House - 4 min walk
McDonald's - 1 min walk
About this property
Waldorf Astoria Kuala Lumpur
Waldorf Astoria Kuala Lumpur offers a great location, putting you within a short 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Public transportation is only a short walk: Raja Chulan Station is 3 minutes and Bukit Bintang Station is 7 minutes.
At a glance
DONE
Hotel size
268 rooms
Arranged over 23 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free secured, covered on-site self-parking
Secured covered on-site valet parking (MYR 45 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
4 restaurants
2 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
15 meeting rooms
Conference centre (16630 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1993
ATM/banking
Garden
24-hour fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Locally sourced food is prioritised
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Step-free path to entrance
Area rugs in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Eco-friendly toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MYR 150 for adults and MYR 75 for children
Airport shuttle service is offered for an extra charge of MYR 450.00 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MYR 550.00 per night
Parking
Covered valet parking costs MYR 45 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Also known as
Hotel Istana
Hotel Istana City Center
Hotel Istana Kuala Lumpur City Center
Istana
Istana City Center
Istana Hotel
Istana Hotel Kuala Lumpur City Center
Istana Kuala Lumpur City Center
Istana Kuala Lumpur Hotel
Istana Kuala Lumpur Kuala Lumpur
Hotel Istana Kuala Lumpur City Center
Istana Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Does Waldorf Astoria Kuala Lumpur offer free cancellation for a full refund?
Yes, Waldorf Astoria Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waldorf Astoria Kuala Lumpur?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Waldorf Astoria Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Waldorf Astoria Kuala Lumpur?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Waldorf Astoria Kuala Lumpur?
Yes, an airport shuttle is available. The charge is MYR 450.00 per vehicle one-way.
What are the check-in and check-out times at Waldorf Astoria Kuala Lumpur?
Check-in start time: 3:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Waldorf Astoria Kuala Lumpur and nearby?
Waldorf Astoria Kuala Lumpur has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Waldorf Astoria Kuala Lumpur?
Yes, there are 4 on-site restaurants.
Does Waldorf Astoria Kuala Lumpur have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Waldorf Astoria Kuala Lumpur like?
Waldorf Astoria Kuala Lumpur is in Bukit Bintang, a short 3-minute walk from Raja Chulan Station and 7 minutes' walk from Pavilion Kuala Lumpur.
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