New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
What's nearby
Doraemon Wakuwaku Sky Park - 4 min walk
New Chitose Airport Onsen - 7 min walk
Chitose Outlet Mall Rera - 12 min drive
Aoba Park - 13 min drive
Northern Horse Park - 15 min drive
Getting around
New Chitose Airport (CTS) - 9 min drive
Sapporo (OKD-Okadama) - 68 min drive
New Chitose Airport Station - 7 min walk
Minami-Chitose Station - 13 min drive
Uenae Station - 16 min drive
Restaurants
えびそば一幻 - 9 min drive
函太郎新千歳空港店 - 2 min walk
FIGHTERS DINING ROSTER - 9 min drive
けやき - 8 min drive
スターバックス - 8 min drive
About this property
Portom International Hokkaido
Connected to the airport, Portom International Hokkaido is a great choice for a stay in Chitose. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff.
Languages
English, Japanese, Korean, Thai
At a glance
Hotel size
171 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 20
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Height restrictions apply for on-site parking
Off-site parking within 492 ft (JPY 1200 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
Bed rails
What to do
Ice skating nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness centre
Spa services
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Pillow-top mattress
Freshen up
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- – On-site fine-dining restaurant. Open selected days.
カフェ スカイライブラリー – On-site café. Open daily.
ザ・バー / ザ・シガーバー – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children
Renovations and closures
The following facilities are closed on Monday, Tuesday and Wednesday:
Restaurant
The following facilities are closed on Thursday and Friday:
Restaurant
Parking
Parking is available nearby and costs JPY 1200 per day (492 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Also known as
Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose
Frequently asked questions
Are pets allowed at Portom International Hokkaido?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Portom International Hokkaido?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Portom International Hokkaido?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Portom International Hokkaido and nearby?
Have fun with nearby winter activities such as ice skating, sledging and snow tubing. Enjoy amenities such as a fitness centre and spa services.
Are there restaurants at or near Portom International Hokkaido?
Yes, there are 2 on-site restaurants.
What's the area around Portom International Hokkaido like?
Portom International Hokkaido is a short 9-minute drive from New Chitose Airport (CTS) and 4 minutes' walk from Doraemon Wakuwaku Sky Park.
Portom International Hokkaido Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Dec 2024
Anika
Anika, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Jing
Jing, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Staffs are so nice. Room is comfy and clean
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
way beyond my expectation
way beyond my expectation of an airport hotel. The decoration is modern, tastefully done. Room is spacy, comfortable, with a stunning view. Smart control of every room equiptment. We also used the gym and Onsen the hotel offers, which are also clean and pleasent. We only stayed for one night before heading back to US in the next morning. This hotel made me regret staying at Air BnBs for the other nights of our trip.
eddie
eddie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Karla
Karla, 2-night family trip
Verified Expedia guest review
8/10 Very good
1 Aug 2024
good
TONG
TONG, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
It was a very nice room. It was big and the shower was amazing. Black out curtains were wonderful with the early sunrise light. I would love to stay here again.
Tamara
Tamara, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Ka Chun Chris
Ka Chun Chris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
This was one of the best hotels I’ve stayed at. Would definitely stay there again when visiting Hokkaido. Everything was perfect.
Renee
Renee, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Many dining and shopping options at the CTS domestic terminal. Perfect for one night stay before the international flight
Henry
Henry, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Tadayuki
Tadayuki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Sophia
Sophia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jul 2024
From the staff to the service, from the facility to the room, this hotel exceeded our expectation in every aspect.
Li
Li, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Amazing interior and big room.
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
Beautiful property. Loved everything from customer service to the spacious lovely room and amenities. Will definitely stay there again in the future.
Steven
Steven, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
The property is modern and luxury. The room is huge.
Only issue is that it is a fair bit walk from domestic terminal.
Weipei
Weipei, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2024
Large rooms and great service from hotel staff! They will escort all the way to your room and explain how to use their smart room functions etc.
Allen
Allen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Jun 2024
Mervin
Mervin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2024
Ms Yang was wonderful as well as all the staff. Beautiful room. We enjoyed our stay. Restaurant was excellent as well. Looking forward to returning.
Diana
Diana, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Apr 2024
Used the hotel for just a layover stay and it was a top quality property. Staff were amazing and the room was very well appointed. Outstanding property.
Joan
Joan, 1-night trip
Verified Expedia guest review
8/10 Very good
7 Apr 2024
Qian
Qian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Apr 2024
Skyler
Skyler, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2024
very clean and new property!
very convenient for travelers who have early or late flights, though price is a little expensive.
WEI JET
WEI JET, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2024
The staff was so friendly and helpful!
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2024
Absolute Luxury!
Wow! This hotel is FANCY!!! The staff are amazing, the rooms are stunning and all the little extras make this the most special airport-side hotel you will ever stay at!