The staff was great, the hotel was clean, and it was in a great location - close to everything.
The procedures at the hotel, not so much. Due to hotel policy, we were not allowed to have early check-in, even though during our three (3) night stay, we only saw five (5) other guests at the hotel (which has 176 rooms).
Along with not being able to check-in early, it was hotel policy that we initial/sign a 2 page document with the hotel rules. I have traveled extensively in my lifetime, and I have never been asked to sign a form such as this. I honestly felt offended, like I was a teenager or something, not knowing how to behave at a hotel.
The coffee shop (which I assume is contracted out to another company), was not open the entire time of our stay. The hotel should contract with a company that is more reliable.
Lastly, the hotel does not offer daily housekeeping. This is understandable. Most hotels do not offer this service any longer. It's not a big deal to most guests. However, the sign explaining this at the front desk, started out with "due to covid". Covid was several years ago. It is not acceptable to still blame things on covid. They need to change the wording on their sign.
Please note that my comments are mainly for the Owners of this property. It does not affect whether I would stay at this hotel in the future. I thought these things needed to be heard, so hopefully a review will do that.