In the heart of Zurich, Hotel Europe offers a unique blend of style and comfort. Relax on the scenic terrace, indulge in shopping on site, or enjoy a meal at Restaurant Max & Otto. With free in-room WiFi and helpful multilingual staff, this upscale boutique hotel is sure to leave you feeling pampered.
At Hotel Europe, you'll be within a 10-minute drive of Bahnhofstrasse and Letzigrund Stadium. For a bite to eat, guests can visit Restaurant Max & Otto, which serves breakfast, lunch and dinner. Other highlights at this boutique hotel include a bar/lounge and a terrace. Fellow travellers love the helpful staff. Public transportation is only a short walk: Opernhaus Tram Stop is 2 minutes and Kreuzstrasse Tram Stop is 4 minutes.
At a glance
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Hotel size
36 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service
What to do
Shopping
Beach nearby
Working away
Computer station
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Reception hall
Accessibility
Lift
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Heating
Portable fan
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Cot/infant bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Max & Otto – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 28 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for CHF 30.0 per stay
Pets
Pets are allowed for an extra charge of CHF 30 per pet, per day
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Europe Zurich
Romantik Hotel Europe Zürich
Hotel Europe Zurich
Romantik Hotel Europe Zurich
Romantik Hotel Europe
Romantik Europe Zurich
Romantik Europe
Europe Hotel zürich
Romantik Europe Zürich
Hotel Europe Hotel
Hotel Europe Zürich
Romantik Hotel Europe
Hotel Europe Hotel Zürich
Frequently asked questions
Does Hotel Europe offer free cancellation for a full refund?
Yes, Hotel Europe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Europe?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per day. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Hotel Europe?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel Europe?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (4-min drive) is nearby.
What is there to do at Hotel Europe and nearby?
Recommended spots to visit include Kunsthaus Zurich (11-min walk) and Zurich Town Hall (12-min walk), along with ETH Zurich (1 mi) and Swiss National Museum (1.3 mi).
Are there restaurants at or near Hotel Europe?
Yes, there's an on-site restaurant, Restaurant Max & Otto.
What's the area around Hotel Europe like?
Hotel Europe is in Zürich Center, a short 2-minute walk from Opernhaus Tram Stop and 9 minutes' walk from Bahnhofstrasse.
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Reviews
Hotel Europe Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.2
Staff & service
9.0
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was consistently described as delicious, with a nice variety of options and accommodating staff. (9 reviews)
The property restaurant served good food with a nice variety of options and received great local dining recommendations. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Restaurant
Opera houses
Store
Bed
Cafes
Reviews
10/10 Exceptional
22 Jul 2025
Touring Switzerland
Wonderful hotel, area highly recommended
Greg
Greg, 1-night trip
10/10 Exceptional
9 Jun 2025
Great location and kind staff!
Leslie
Leslie, 2-night trip
10/10 Exceptional
31 May 2025
Wonderful hotel and friendly staff!
Dorothea
Dorothea, 1-night trip
10/10 Exceptional
20 Jul 2025
Lovely little hotel
What a wonderful little hotel.
Very friendly personnel, has everything needed, great location.
Room has been recently refurbished, can’t recommend it enough
It's located in a very convenient place. Close to the lake, restaurants, and shopping.
Lucia
Lucia, 2-night trip
10/10 Exceptional
4 Jun 2025
The staff is amazing and super friendly. Hotel located in a great spot for walking about and getting the tram. Breakfast was nice and they accommodated for me being gluten free ( so had gluten free bread each morning already waiting for me).
Lisa
Lisa, 2-night trip
10/10 Exceptional
15 Jun 2025
Excellent location and wonderful staff. Property was a bit dated but could be considered "charming". It was hot and muggy so lack of AC or a fan in the room made it a bit uncomfortable. Overall would stay here again.
sean
sean, 2-night trip
10/10 Exceptional
17 Jun 2024
Great place !
Anthony
Anthony, 2-night trip
10/10 Exceptional
17 May 2025
Jada (not sure I spelled it correctly) was especially warm and welcoming at the breakfast. She sang as she worked and made the best cappuccino. She was so accommodating and attentive. Best employee ever!
Ashley
Ashley, 2-night trip
10/10 Exceptional
31 Mar 2023
Quaint hotel in a great location
Oussama
Oussama, 2-night trip
10/10 Exceptional
7 Jun 2025
.
James
James, 3-night trip
10/10 Exceptional
18 Dec 2024
Great hotel
It was comfortable and the staff were friendly.
Nicole
Nicole, 2-night trip
10/10 Exceptional
29 Oct 2023
Such a friendly and welcoming place, buffet breakfastvwas fantastic, super comfy bed
Verified traveller
2-night trip
10/10 Exceptional
22 Jun 2024
Lovely hotel so beautifully decorated. Lovely to have a single room best i have stayed in. Staff very helpful great location to explore from
Alison
Alison, 1-night trip
10/10 Exceptional
21 Dec 2024
The staff was very kind, helpful & accommodating,
They went above & beyond.
The hotel restaurant has fabulous meals.
The hotels is city centre- in walking distance to everything.
Ann
Ann, 6-night trip
10/10 Exceptional
12 May 2024
Very nice space to stay. Close to everything in Zurich
Lee
Lee, 1-night trip
10/10 Exceptional
13 Dec 2023
Nice hotel. Great people. Great location.
craig
craig, 1-night trip
10/10 Exceptional
26 May 2024
I always stay at Hotel Europe when I visit Zurich. Great location, nice rooms, 2 blocks to train.
And a spectacular restaurant for dinners.
Christine
Christine, 3-night trip
10/10 Exceptional
27 Sept 2023
The staff at the hotel were friendly and very helpful! We enjoyed the location and the restaurant was wonderful. The room we stayed in was large and very comfortable.
Kari
Kari, 2-night trip
10/10 Exceptional
5 Oct 2024
Highly recommend
Beautiful spacious suite, very clean and well appointed. Couch was made into a comfortable long twin bed. Excellent location near lake, parks, and restaurants
Sandra
Sandra, 1-night trip
10/10 Exceptional
20 Oct 2023
Really nice hotel. Great breakfast and I had dinner one night in the restaurant, Max & Otto’s, which was terrific! So convenient and near everything. I would stay here again.
Michael Walter
Michael Walter, 2-night trip
10/10 Exceptional
28 May 2024
Beautifully furnished, small but lovely bathroom. Friendly and responsive front desk staff, excellent location a block away fro the opera, close to lake Zurich and short walk to the center.
Marie-Louise
Marie-Louise, 2-night trip
8/10 Very good
19 Aug 2024
Very good
Luc
Luc, 1-night trip
10/10 Exceptional
25 Jun 2024
Staff were very accommodating and understanding. Great local dining recommendations for local cuisine. Great location right next to north tip of Lake Zurich and main river thru the city.