We booked a double bed room with extra bed, you needed to open the sofa to become an extra bed by yourself.
After watching the TV, the remote wasn't work and can't turn off the TV, we went to reception and changed and other remote, but still not work. We called the reception at 11pm to report it, they said we come to get the third remote to try again, if the TV still not turn off, we needed to wait the maintenance on next day until 12nn and no room can change. We understand there was no room to change but it is terrible that the reception's response, how can we sleep with the TV on. Then we just call the receptionist to come and have a look.
After TV sorted out, we find that lots of mosquito in our room. We slept not well all night as the mosquito all around our ears and make you cannot sleep. It was totally a horrible experience.
We have a really good experience in NOVOTEL Eindhoven, maybe it is just the issue in Schiedam.