BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
What's nearby
Flamingos Golf Club - 2 min drive
El Tigre Golf at Paradise Village - 6 min drive
Nuevo Vallarta Beach - 6 min drive
Playa Bucerias - 8 min drive
Nayar Vidanta Golf - 8 min drive
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive
Restaurants
Don Rafael - 17 min walk
La Botana - 18 min walk
Riu Palace Piano Bar - 1 min walk
Kulinarium - 19 min walk
Rodizio - 4 min drive
About this property
Krystal Grand Nuevo Vallarta – All Inclusive
At Krystal Grand Nuevo Vallarta – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a five-minute walk of Bay of Banderas. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Hacienda El Mortero, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and family-friendly amenities.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Languages
English, Spanish
At a glance
Hotel size
480 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free covered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
4 restaurants
5 bars/lounges
Beach bar
Poolside bar
Coffee shop
Room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Fitness classes
Yoga classes
Archery
Whale watching nearby
Working away
8 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Adjacent to a golf course
3 outdoor pools
Arcade/games room
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 89
Wheelchair-accessible path to lift
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
50-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Food and drink
High chair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Hacienda El Mortero – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
The Grill – This restaurant only serves dinner. Reservations are required. Open selected days.
Ayami – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Restaurante "O" – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are not allowed in the infinity pool.
Also known as
Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta
Frequently asked questions
Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Krystal Grand Nuevo Vallarta – All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are both nearby.
What is there to do at Krystal Grand Nuevo Vallarta – All Inclusive and nearby?
Have fun with on-site activities such as archery and cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Krystal Grand Nuevo Vallarta – All Inclusive also has 5 bars and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?
Yes, there are 4 on-site restaurants, featuring Mexican cuisine.
What's the area around Krystal Grand Nuevo Vallarta – All Inclusive like?
Krystal Grand Nuevo Vallarta – All Inclusive is located a short 3-minute walk from Bay of Banderas.
Krystal Grand Nuevo Vallarta – All Inclusive Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
8 Nov 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
Jaime
Jaime, 3-night trip
Verified Hotels.com guest review
6/10 Good
21 Oct 2024
El cuarto amplio y limpio la cama muy dura salí con dolor de espalda los snak en la alberca muy poca variedad si vas por varios días te fastidia la misma comida las bebidas pobres de sabor pero el servicio de los meseros exelente no fue de mi gusto la comida japonesa
Clemente
Clemente, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Ivan
Ivan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2024
A very nice property, clean, comfortable and well-managed. All staff members are genuinely nice and helpful. Food and beverages are good and plentiful, I just wish there were more than just one specialty restaurant that was opened while we were there (three nights mid-week). Overall, it was a great all-inclusive stay and an excellent value for the money. We will definitely be back!
Pat
Pat, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Fernando
Fernando, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
Good
Gabriel
Gabriel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Judith
Judith, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 Aug 2024
Grounds were beautiful, the staff was friendly and accommodating, rooms were a little outdated and food was subpar.
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
The outdoor grounds were beautiful! Loved the adult pool with wonderful view of the ocean! The rooms and building were a little outdated. Staff were friendly and accommodating and they had fun activities daily. The food was ok, but had higher expectations based on pictures and previous reviews.
Jennifer
Jennifer, 5-night family trip
Verified Expedia guest review
6/10 Good
14 Aug 2024
Clean area. I did not like. Food and soft drinks no choices
gustavo E Grimaldi
gustavo E Grimaldi, 5-night romance trip
Verified Expedia guest review
4/10 Fair
12 Aug 2024
Rooms were kind of dirty bed sheets smell sweat, after a day of stay we had only had a towel for two people. Too many people in the hotel, always a little food in the cafeteria.
Cynthia
Cynthia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
That's the food was really good and the grill is the best and the brownie are amazing for dessert and Asian restaurant is good too all the restaurants are good but we only had a chance to have two but we had a wonderful time and we would be coming again
Tamer
Tamer, 7-night family trip
Verified Expedia guest review
8/10 Very good
11 Aug 2024
Staff members were really friendly and helpful. Wish there were more to do around the area and the food was not that good
seng
seng, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Celia
Celia, 7-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Excelent hotel
Guillermo
Guillermo, 3-night romance trip
Verified Expedia guest review
6/10 Good
10 Aug 2024
Luis
Luis, 6-night trip
Verified Expedia guest review
8/10 Very good
10 Aug 2024
Overall a nice place to stay. Food was good in taste need some seasoning. Didn’t like how we booked meals when we arrived and others booked day of and got sit in comfort of AC and less chance of getting bit by mosquito. Some guest persuade the staff to do things that are not fair to others staying at the hotel and although at same status my family and I were not treated the same. It has great views and options on the beach; but the resort needs better night life and events and shows in a more comfortable setting when it’s extremely hot or rainy.
Mayte
Mayte, 5-night family trip
Verified Expedia guest review
4/10 Fair
8 Aug 2024
Well the floor sinsce we arrive wasn't mop at all they need to improve with the food
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2024
Very clean.
sergio
sergio, 4-night family trip
Verified Expedia guest review
8/10 Very good
4 Aug 2024
Friendly and safe place to stay would come back
Juan
Juan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Carlos
Carlos, 4-night trip
Verified Hotels.com guest review
4/10 Fair
2 Aug 2024
The A/C at all the restaurants especially the buffet were not working properly. The hotel looks rundown broken floor tiles in hallways. Dripping water at the buffet from the ceiling. The omelette station outdoors under all the birds. Bird poop on the outdoor chairs at the buffet. The buffet chafers lids not working properly they were falling not staying open or self close. One lid fell in my armas I was serving my self food.i brought to their attention and for the next three days I was there nothing was done about it.
Leticia
Leticia, 4-night romance trip
Verified Expedia guest review
4/10 Fair
2 Aug 2024
The area was safe was the only good thing but goin to the pool was overwhelming there was never place were to sit by the pool because it was over crowded,or clean towels also at night we didn’t had family place were to enjoy a drink because we had our son will get kicked out the sport bar
Juan
Juan, 7-night family trip
Verified Expedia guest review
8/10 Very good
1 Aug 2024
The property was small, a bit outdated with limited activities. The staff at the Altitude were excellent! I really enjoyed the exclusiveness of the Altitude lounge! Was able to engage with staff, fix my own alcoholic drink, Expresso and h'orderves at any time of the day. And had access to free room service 24 hrs. I was a solo travel and felt safe at all times!