Placing you within a 15-minute walk of Tropical Islands Resort, Tropical Islands Resort features a free water park and a free kids' club. Guests can grab a bite to eat at one of the 5 restaurants and visit the spa to be pampered with hot stone massages, Ayurvedic treatments or manicures and pedicures. There are 2 indoor pools and 5 bars/lounges, and apartments offer kitchenettes and flat-screen TVs.
Languages
German
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Tropical Islands Hall]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
Pets not allowed
Service animals welcome
Property amenities
Pool/Spa
2 indoor pools
Outdoor pool
Sunloungers
Umbrellas
A hot tub
Sauna
Steam room
Massages
1 treatment room
Ayurvedic treatments
Facials
Body scrubs
Manicures and pedicures
Couples treatment room(s)
Thai massages
Hot stone massages
Body treatments
Internet
Free WiFi
Parking and transport
Uncovered self parking on site (EUR 7 per day)
Family friendly
Children stay for free (see details)
Free children's club
Children's pool
Playground
High chair
Kitchenette
Fridge (full size)
Stovetop
Dishwasher
Electric kettle
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 19.9 for adults and EUR 12.9 for children
5 restaurants
5 bars/lounges
Bedrooms
Hypo-allergenic bedding
Bed sheets provided
Bathrooms
Shower
Towels provided
Hairdryer
Living spaces
Dining room
Sitting area
Entertainment
1-inch flat-screen TV with satellite service
Outdoor areas
Terrace
Decking or patio
Barbecue
Garden
Outdoor entertainment area
Firepit
Laundry
Near a laundromat
Work spaces
3 meeting rooms
Conference centre
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Multilingual staff
Front desk (limited hours)
Corner/local shop
Gift shop/newsstand
Location highlights
Connected to a railway/underground station
Near a train station
In a rural location
Near a health or beauty spa
Things to do
Free water park access
Waterslide
Lazy river
Ropes course on site
Beach volleyball on site
Archery on site
Segway hire/tours on site
Hiking/biking trails on site
Bike hire on site
Swimming nearby
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
92 rooms
Individually decorated
Individually furnished
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.14 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.9 for adults and EUR 12.9 for children
Parking
Uncovered self-parking costs EUR 7 per day
Pool, spa, & gym (if applicable)
Pool open 24 hours
The seasonal pool is open from April to October
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Does Tropical Islands Resort offer free cancellation for a full refund?
Yes, Tropical Islands Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tropical Islands Resort?
Yes, there are 2 indoor pools, an outdoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Tropical Islands Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tropical Islands Resort?
Yes. Self-parking costs EUR 7 per day.
What are the check-in and check-out times at Tropical Islands Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at Tropical Islands Resort and nearby?
Have fun with on-site activities such as archery, volleyball and hiking. Additional recreation on-site includes segway hire. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 indoor swimming pools. Tropical Islands Resort also has 5 bars, a lazy river and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Tropical Islands Resort?
Yes, there are 5 on-site restaurants.
Does Tropical Islands Resort have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
Does Tropical Islands Resort have any outdoor private spaces?
Yes, each apartment features a deck or patio.
What's the area around Tropical Islands Resort like?
Tropical Islands Resort is located a short 11-minute walk from Tropical Islands Resort.
Tropical Islands Resort Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
17 Oct 2024
Great with children, the apartment walls were dirty and the mattress was not comfortable. The water park was great.
Yeela
Yeela, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Very busy yet accommodating nonetheless (once you get past the queue :). Really safe and nice feeling for a family trip! We staid in the houses on site - that on its own an adventure :) Also, food and drinks need a separate mentioning - fantastic and we are picky eaters.
Andrius
Andrius, 2-night family trip
Verified Expedia guest review
4/10 Fair
30 Jul 2024
Amazonia house was dirty, the grass was not cut, and had ants in the kids room. There is was no internet connectivity which would not had been a problem if it was advertised as such. The DOME was nice and the kids enjoyed it but the price of food was exorbitant . . . 14 euros for premium cheesburger! There are not enough locations for towel rentals which is a problem if you are flying in from another location meaning you need to use you bath towel at the pool. Overall, the location is mediocre at best.
Mark
Mark, 5-night family trip
Verified Expedia guest review
8/10 Very good
10 Jul 2024
Melissa
Melissa, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Apr 2024
Highly recommended
Really enjoyed our mini break.
Although many speak minimal English, Staff really helpful and will direct you to senior multilingual staff!
Food was great. Dome obviously warm with tropical temperatures. External pool at the Amazonia was fun.
I felt relaxed.
Accommodation clean and homey!
Bed and pillows should be updated to make it comfortable! Overall I will definitely go back. I will rate it very good!
Adwoa
Adwoa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Mar 2024
100% recommend for family trip
Everything provided and property extremely clean, comfortable and cosy. So much to do and see for children at the dome and would 100% recommend to anyone looking for a family holiday
Gemma
Gemma, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2023
Wonderful water park. The sunrise house was beautiful and comfortable to stay in.
Xin
Xin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Nov 2023
Great spot!
Fabulous spot, we stayed in the Sunrise homes which were spacious and really clean, the dome is fantastic, my kids love the water so were in heaven.
Sandra
Sandra, 3-night family trip
Verified Hotels.com guest review
6/10 Good
28 Oct 2023
I stayed at the Sunrise homes which was spacious for a family of 4. The property was well equipped and had everything we needed. However getting into the property was difficult. We were given a fob bracelet which we couldn’t get access to the property with. When we checked in, it was already evening and trying to navigate location of the property was difficult, let alone not being able to access the home.
I had to travel back to Tropical Islands dome by foot to sort out this problem. When I approached the manager Nolte about my issue he just disregarded my problem with no apology.
Please be aware of the fob bracelets that they give to you.
alison
alison, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2023
Pavel
Pavel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2023
Our second time there and it was as good as we remembered. Very relaxing with the kids fully occupied all the time. Thought it very good value for money. The only small criticism is that the food at the buffet seemed to have more choice and variety the last time we were there.
Michael
Michael, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Sep 2023
Gemma
Gemma, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2023
Perfect vacation
Wow amazing experience
Beautiful accommodation, amazing park
Perpect vacation
Yuval
Yuval, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Aug 2023
I understand that the property is in an open area but during summer, it can get really hot inside the sunrise units that we stayed in. The climate control is only for heating, with it’s price point I would expect air conditioning to be part of its standard amenity. But other than that- the actual dome is nice, large pools, nice restaurants, friendly staff. It was a good place, not great but good
Robbie
Robbie, 2-night family trip
Verified Expedia guest review
8/10 Very good
4 Jun 2023
Fantastic property let down by lack of after hours assistance for overflowing blocked drains in unit
Darryl
Darryl, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jan 2023
OPREA
OPREA, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Jan 2023
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
6/10 Good
10 Jun 2022
My kids really enjoyed the water activites. The room was clean and spacious. Check in was a mess. I paid in full with Expedia but the property wanted me to pay at check in. I was even more upset to see that the amount paid on Expedia was 100€ more than if I would have booked directly. Lastly the workers were rude and not very patient. I understand we dont speak the same language however at check in the guy was getting upset with me and unfriendly when I was trying to explain that I already paid. In addition, at the waterslide area I admit I did not see the sign for the age limit for the blue slide. There was no workers at the top to make sure rules were being followed. I allowed my children under 15 to go down the slide. The lady working at the bottom slide comes to me, shows me the sign, I quickly apologize and she says "what the hell". Very rude! Better supervision for age limit slides is needed. Overall good stay but would have appreciated better customer service.
Jaime
Jaime, 2-night family trip
Verified Expedia guest review
8/10 Very good
24 Nov 2024
God ferie
Godt badeland, maden er dyr og ikke nævneværdig. Men kan sagtens spises. Legeland middelmådig. Bolig super fin. Handle muligheder begrænsede, men vi kørte udenbys, så er der masser af mulighed. God ide at huske badesandaler til at gå med indenfor.
Badeland egner sig til småbørn, men passer perfekt til børn fra 7 år og op.
Kenneth
Kenneth, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Nov 2024
Tobias
Tobias, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Det var super lækket, men utrolig dyrt
Pia
Pia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Patrick
Patrick, 2-night family trip
Verified Hotels.com guest review
6/10 Good
28 Oct 2024
Generellt ett fint ställe med mycket roligt att göra. Det negativa var att det var alldeles för mycket folk och personalen var dålig på engelska samt att allt kändes väldigt rörigt och dåligt med information om tex. hur skåpen fungerade.