6/10 Good
29 Dec 2024
Beautiful Hotel, AWFUL ROOM SERVICE
The hotel's structure is gorgeous, the front desk staff are polite and helpful, and the room was clean, meeting our standards.
HOWEVER, we were EXTREMELY disappointed with the room service. We specifically ordered two pizzas, despite the OUTRAGEOUSLY HIGH price (18 Euros per pizza), because the barman assured us the chef was from Napoli and made amazing pizzas.
What we received was unacceptable. Each pizza was smaller than the plate it was served on, AWFUL in quality, and as hard as a frisbee. It was clearly not freshly baked and most likely not even handmade. It took 12 hours to digest, and hands down, it was the worst pizza of my life. (For context, I am Italian, and I know exactly how pizza should taste and look.)
We paid 58 Euros for two terrible pizzas and two small Nastro Azzurro beers. If that’s not daylight robbery, then what is?
alessia
alessia, 1-night trip
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