Avenida Joan Miro 21, Palma de Mallorca, Mallorca, 7014
What's nearby
Bellver Castle - 11 min walk
Porto Pi Centro Comercial - 18 min walk
Passeig del Born - 4 min drive
Port of Palma de Mallorca - 4 min drive
Cathedral of Santa Maria of Palma - 8 min drive
Getting around
Palma de Mallorca (PMI) - 19 min drive
Palma de Mallorca Son Fuster Station - 15 min drive
Marratxi Pont d Inca Station - 18 min drive
Marratxi Poligon Station - 18 min drive
Airport shuttle (surcharge)
Restaurants
Ca'n Pelut - 4 min walk
Bahía Mediterráneo - 4 min walk
Bally Jay - 3 min walk
Boutique del Gelato - 4 min walk
Made in Brasil - 7 min walk
About this property
Hotel Victoria Gran Meliá
When you stay at Hotel Victoria Gran Meliá, you'll be within a 10-minute drive of Port of Palma de Mallorca and Cathedral of Santa Maria of Palma. Guests can visit the spa to indulge in massages, facials or body scrubs, and Mediterranean cuisine is served at Ikatza, which is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 25 per day)
Electric vehicle charging point on site
On-site garage
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
3 bars/lounges
Restaurant
Poolside bar
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Access to nearby health club
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (5597 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Beach towels
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1912
Safe-deposit box at front desk
Garden
Terrace
Library
Piano
24-hour health club
An indoor pool
Seasonal outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Victorian architecture
Accessibility
Lift
Room amenities
Be entertained
37-inch LCD TV
Home comfort
Air conditioning and heating
Minibar
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Freshen up
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Wellness Area has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Ikatza – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
La Terraza del Victoria – This cocktail bar is located by the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Parking
Self-parking costs EUR 25 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
The seasonal pool is open from May to October
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gran Melia Victoria
Gran Melia Victoria Hotel
Gran Melia Victoria Hotel Palma de Mallorca
Gran Melia Victoria Palma de Mallorca
Gran Melia Hotel Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Sol Melia Victoria
Victoria Gran Melia
Gran Melia Victoria
Hotel Victoria Gran Meliá Hotel
Hotel Victoria Gran Meliá Palma de Mallorca
Hotel Victoria Gran Meliá Hotel Palma de Mallorca
Frequently asked questions
Does Hotel Victoria Gran Meliá offer free cancellation for a full refund?
Yes, Hotel Victoria Gran Meliá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Victoria Gran Meliá?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Hotel Victoria Gran Meliá?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Victoria Gran Meliá?
Yes. Self-parking costs EUR 25 per day. Electric car charging is available.
Is an airport shuttle service offered by Hotel Victoria Gran Meliá?
Yes, an airport shuttle is available. The charge is EUR 55.00 per vehicle.
What are the check-in and check-out times at Hotel Victoria Gran Meliá?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Hotel Victoria Gran Meliá?
No, this hotel doesn't have a casino, but Mallorca Casino (19-min walk) is nearby.
What is there to do at Hotel Victoria Gran Meliá and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Victoria Gran Meliá also has 3 bars, a seasonal outdoor pool and a 24-hour health club, as well as a sauna, a garden and access to a nearby health club.
Are there restaurants at or near Hotel Victoria Gran Meliá?
Yes, Ikatza offers al fresco dining, Mediterranean cuisine and ocean views.
What's the area around Hotel Victoria Gran Meliá like?
Hotel Victoria Gran Meliá is located on the boardwalk in El Terreno, a short 3-minute walk from Paseo Maritimo and 11 minutes' walk from Bellver Castle.
Hotel Victoria Gran Meliá Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Jan 2025
Deborah
Deborah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Eric
Eric, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Verified traveller
7-night family trip
Verified Hotels.com guest review
6/10 Good
24 Sep 2024
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.
Patricia
Patricia, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 Sep 2024
amazing staff from check in to staff at restaurant and bar—highly recommend
cynthia
cynthia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2024
Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!
Lauren
Lauren, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Beautiful property with amazing service in a magical location! We will be back!
Lori
Lori, 7-night trip
Verified Expedia guest review
6/10 Good
2 Sep 2024
Nice staff
Mehrdad
Mehrdad, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
ninive
ninive, 2-night trip
Verified Expedia guest review
2/10 Poor
29 Aug 2024
Alison
Alison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
Massiel
Massiel, 2-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
The hotel is fine, front desk team were helpful and friendly as were all the restaurant and pool staff. Room was quite dated despite being a highly graded room and quite dark in a corner. Biggest issue was the noise from the massive construction around and in front of the hotel so it wasn’t particularly restful or pleasant during our stay.
Peta
Peta, 4-night trip with friends
Verified Hotels.com guest review
2/10 Poor
18 Aug 2024
If you fancy a going back to late 80,s stay here. Its extremely dated .and everything looks worn out and the hotel reception staff where rude and un helpful. The guy that manages the pool area was the best guy there.
It may have been 5 stars back in the 80,s its more lile 3 stars now . Lastly if you have a room on the lower floors bewarned its noisy at night due to the night club next door
Balber
Balber, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
15 Aug 2024
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Rudy
Rudy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
J Daniel
J Daniel, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2024
Very good staff . Super efficient and friendly . Hotel is a little dated but generally they offer a top class experience .
Raymond
Raymond, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
Kat
Kat, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2024
Positives: very nice room and bath with lovely view of the Marina. Restaurant was excellent both nights we went. Beautiful decor in public areas.
Negatives: it took an extraordinarily long time to check in. Two associates were working with two clients who evidently required extra help. A third associate should have been called. The pillows were awful. They are enormous and uncomfortable to sleep on. Would recommend a selection.
If you want to be near the tourist zone, this isn’t the place for you. However, if you want a quiet area with excellent restaurants nearby, then this is perfect.
Rene
Rene, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2024
Alexis
Alexis, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Chauncey
Chauncey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jul 2024
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
EMILY
EMILY, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
Everything about Gran Victoria oozed class. The staff and management were approachable and supportive and were top class.
The views of the yacht basin and the harbour in general was amazing even if on some days spoilt by the super cruise ships.