I believe this establishment has a lot of potential however, they are definitely short staffed, and this reflects in the service. At the check-in, not a person in sight had to look around to find an employee when finally, the check-in agent arrived. He was very low-key and not to accommodating. We were not able to check in early and benefit of the lovely pool and facilities so we left and came back a few hours later. The checking agent did not even offer us to go and sit by the pool and have some lunch was Barry all right in letting us leave to come back at 4 PM. The room is dated and need some love decor bland. Bed very hard.