Batam Batu Besar (BTH-Hang Nadim) - 21.4 miles/34.4 km
JB Sentral - 50 min drive
Raffles Place Station - 2 min walk
Telok Ayer Station - 5 min walk
Downtown Station - 9 min walk
Restaurants
Golden Nur Nasi Briyani Special - 1 min walk
Joe & Dough - 3 min walk
Golden Shoe Nasi Lemak - 1 min walk
Cedele - 1 min walk
Nanyang Old Coffee 南洋老咖啡 - 1 min walk
About this property
Citadines Raffles Place Singapore
Citadines Raffles Place Singapore puts you in a great location, within a 15-minute walk of Raffles Place and Merlion. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness centre. Also, Marina Bay Sands Casino and Gardens by the Bay are a short five-minute drive away. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Raffles Place Station is 2 minutes and Telok Ayer Station is 5 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
299 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Housekeeping services are available 3 times per week, except for Sunday and public holidays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (SGD 60 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Working away
Co-working spaces
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
24-hour fitness centre
An outdoor pool
Double-glazed windows
At least 80% of lighting from LEDs
Water dispenser
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Kitchenette
More
Weekly housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Refundable deposits
A damage deposit of SGD 250 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SGD 42.8 per pet, per day
Parking
Covered self-parking costs SGD 60 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citadines Raffles Place
Citadines Raffles Singapore
Citadines Raffles Place Singapore Hotel
Citadines Raffles Place Singapore Singapore
Citadines Raffles Place Singapore Hotel Singapore
Frequently asked questions
Does Citadines Raffles Place Singapore offer free cancellation for a full refund?
Yes, Citadines Raffles Place Singapore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Raffles Place Singapore?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Citadines Raffles Place Singapore?
Yes, cats and dogs are welcome. There's a charge of SGD 42.8 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Citadines Raffles Place Singapore?
Yes. Self-parking costs SGD 60 per day.
What are the check-in and check-out times at Citadines Raffles Place Singapore?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Citadines Raffles Place Singapore?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (3-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Citadines Raffles Place Singapore and nearby?
Citadines Raffles Place Singapore has an outdoor pool and a 24-hour fitness centre, as well as a garden.
Does Citadines Raffles Place Singapore have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a coffee maker.
What's the area around Citadines Raffles Place Singapore like?
Citadines Raffles Place Singapore is a short 2-minute walk from Raffles Place Station and 20 minutes' walk from Gardens by the Bay. Travellers give top marks for the hotel's prime location.
Citadines Raffles Place Singapore Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
9 Nov 2024
Pleasant stay!!
Good stay! Comfortable bed, lots of storage space. Nice view.
Great location, close to food & MRT. Beautiful property.
Friendly, helpful reception staff.
Used the pool daily. Grout had green algae growth; should probably be cleaned.
Did not know housekeeping was every other day. Took 2 hrs to get requested fresh towels.
Other than that, very enjoyable.
Cheryle
Cheryle, 3-night trip
Verified Hotels.com guest review
4/10 Fair
5 Nov 2024
We arrived on what was described as the annual power shutdown day and they had shutdown all power to the elevators. This made checking in on the 9th floor VERY DIFFICULT. By the time we got ahold of someone to help we were completely soaked from the very high humidity and temperatures. They shuttled us around via maintenance elevators while the power was turned on and off. Checkin was a total disaster as we could not get our room for 3-4 hours and had to wander around for hours in the heat before we were able to go to our room. The staff was also not very accomodating/flexible as coffee was not available in the lobby until exactly 7 am. The rooms were a bit small and quite humid. Also no wash clothes were available. The hotel is however in a central location and the facilities are quite modern.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
2/10 Poor
2 Nov 2024
Florian
Florian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Nice and comfortable. Easy checkin and checkout. No issies. Pool is nice.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Craig
Craig, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Perfect location, facilities and staff.
Sindy
Sindy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Doug
Doug, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Carl
Carl, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Excellent location central to a lot of food options, super comfortable, staff is lovely, great pool. Stayed for two weeks for work and it was perfect. Laundry facilities a huge plus. Great coffee right out the door. Total win for myself and my client.
Verified traveller
13-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
Jeffrey
Jeffrey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Staff were outstanding, friendly and accommodating. Perfect location to explore Singapore from.
David John
David John, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Allan
Allan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Very Happy with my Stay
Very nice place in downtown Singapore for a very reasonable price. Room was comfortable and had a little kitchenette, good location as it was within walking distance of many Singapore's must see locations such as Marina Sands shopping, the Merlion and Chinatown. Pool looked great though I didn't get a chance to use it. Will definitely stay here next time I come to town!
My
My, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
The staff at the reception very helpful and friendly
Omar
Omar, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Excellent
Very comfortable - good location
Jennifer
Jennifer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2024
Sean
Sean, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Great property with really nice staff. Nice pool, access to two gardens, the one on the rooftop and the one at levels 17-20. Close to MRT station, lots of restaurants nearby, really clean and safe. Could not fault it. We would book again if in Singapore.
Ovidiu
Ovidiu, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Comfortable stay near Marina Bay
Very clean, easy access to the train, great location for Clark quay, Marina Bay and Sentosa.
Robert
Robert, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jul 2024
Ken
Ken, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jul 2024
Chiyu
Chiyu, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Modern, clean, well placed for attractions, great amenities.
Trina
Trina, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
Cherie
Cherie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
Lovely place close to everything Really friendly & helpful staff
Catherine
Catherine, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
19 Jun 2024
Only complaint. They don’t use wash towels ?
Pedro
Pedro, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jun 2024
It is a little tricky to find the front door, as the hotel exists within another building. But once there, the 24-hour staff are very helpful and having amenities like a pool and laundry were convenient.
It felt very secure. It’s close to the Riverside shopping and dining area.