6/10 Bagus
2 Feb 2025
The property has a beautiful architecture, furniture and excellent location! Also, the restaurant is very nice, elegant, good food for fair price and has an amazing view! The staff are all supportive and kind! Especially the breakfast staff and very gentle Inhaim who assisted me with taxi and always works with a big smile! Unfortunately, the facilities are not very good. When I got there, my vault was broken, the air conditioner had no remote and the room was a little warm. When you open the window which couldn't be open more than 45°, the noise outside invaded the room and was not efficient enough. Also, the shower was weak, hard to fix a pleasant temperature and the stand broken. And the tv remote wasn't working and after they fix it, the sign went out and didn't come back for a couple of days. The very helpful staff sorted out a new control for the air conditioner on my 2nd night. I conclude it's a hotel with potential, but they need to be more careful with details and maintenance.
Danielle Christiane Leao
Danielle Christiane Leao, perjalanan 5 malam
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