Lubbock, TX (LBB-Preston Smith Intl.) - 17 min drive
Restaurants
Rosa's Café & Tortilla Factory - 3 min drive
McDonald's - 4 min drive
Sonic Drive-In - 5 min drive
Chick-fil-A - 9 min walk
Twin Peaks - 19 min walk
About this property
Comfort Inn & Suites
When you stay at Comfort Inn & Suites, you'll be within a 15-minute drive of Texas Tech University and Buddy Holly Center. Guests can take a morning swim in at the indoor pool, and the Hot tub makes for a relaxing end to the day. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Rollaway beds are available for USD 10.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock
Frequently asked questions
Does Comfort Inn & Suites offer free cancellation for a full refund?
Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Comfort Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn & Suites?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Comfort Inn & Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Comfort Inn & Suites and nearby?
Comfort Inn & Suites has an indoor pool and 1 hot tub.
What's the area around Comfort Inn & Suites like?
Comfort Inn & Suites is located a short 6-minute walk from West End Center.
Comfort Inn & Suites Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Jan 2025
Blessie
Blessie, 1-night business trip
Verified Hotels.com guest review
6/10 Good
27 Jan 2025
Our room was extremely dirty. We had trash still on the nightstand from the previous guests.
Toni
Toni, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
22 Jan 2025
Make sure to confirm you reservation again!
I arrived on a trip from another state to learn my reservation, which was booked through a third party had been cancelled per the hotel rep. This lead to a lengthy wait and multiple calls before I could check in after a flight across country. Very frustrating, especially with confirmed booking on my end and the end of the third party. The hotel pointed blame while I suffered the uncertainty of check-in with a paid for booking. Once in my room, the hotel condition was average with no major concerns about the stay. Would definitely second guess a future stay due to this experience. However, the housekeeping staff was amazing and very concerned with me having all my room needed during my stay! Kuddos to such an amazing team!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
Chrystah
Chrystah, 2-night family trip
Verified Hotels.com guest review
6/10 Good
18 Jan 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2025
Great value
This was our first stay at a Comfort Inn in years. It was blissfully quiet and comfortable — a wonderful value!
Judith M
Judith M, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Joe
Joe, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Jan 2025
The two king size beds was very comfortable The room was really big The only thing that I did not like there was no internet or no TV. And the shower head did not work They need to replace the shower head.
Keshia
Keshia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Jordan
Jordan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2024
Good stay
Hotel was fine. Breakfast was good. Only issue was you can hear foot steps and ppl talking . So if that bothers you, you may want to pick another hotel
Jose
Jose, 4-night business trip
Verified Hotels.com guest review
6/10 Good
29 Dec 2024
Jan
Jan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
Good stay
Stay was good, breakfast was good. Seems safe area. Only bad issue was the thin walls and hearing ppl walking above us.
Jose
Jose, 1-night business trip
Verified Hotels.com guest review
6/10 Good
27 Dec 2024
Not the cleanest
Room and bathroom were dirty. Froot Loops and other food on floor, desk and in chairs from previous guests and bathroom had toothpaste splatter all over faucet and mirror. It was 1am, we were tired feom traveling so I cleaned the bathroom myself so we could get ready and go to bed. Just gross. Staff was super friendly, beds comfortable and linens clean. Was hoping for more cleanliness. We reavel a lot and like to find comfy, clean places to stay along the way and we continue to stay at thise places. May give it another try, maybe just a bad day for the cleaning crew.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Leona
Leona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Willy
Willy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Large Family Traveling
We are a family of seven, and the hotel room was very spacious! The staff was wonderful. Our room was cleaned with extra garbage bags given for us as we are such a large family. Plus, breakfast had something everyone can eat, and we have many allergies.
Katherine
Katherine, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Dec 2024
Stay was good. Bathtub was rusty.
James
James, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
It’s okay
The place is older and area immediately surrounding is run down. You have to drive to everything. The breakfast was not very good and the elevator was very scary as it makes a loud sound at the second floor. The beds were amazingly comfortable and we had a suite so plenty of room to move around and to put baby activity areas. The lobby is very basic and the floors were creaky so nothing to draw me back to it.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Looked good on the outside.
The ladies at the front desk were excellent! I had locked myself out of my room and they came to the rescue. The hotel facility over all was clean and in order as it should. The room we stayed in was in need of maintenance and upkeep. The bathroom tile had two pieces that were loose and pulled up with ease. The shower walls looked like it had been cleaned bout three of four visitors ago, scale build up that you could take your fingernail and scrape it off. The bathroom over all needed a thorough cleaning. The shower head nearly worked. The HVAC system needed work, the heat barely worked, the air output was horrible.
Morgan
Morgan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Ubaldo
Ubaldo, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
Henry
Henry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Very comfortable beds , very spacious rooms. Good breakfast. Friendly staff.
Faith
Faith, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Dec 2024
Don’t waste your money here
We arrived around 11 or midnight thinking we would have clean rooms. You could tell one of the rooms had been made to look like it was turned over but when I pulled back the sheets they were dirty and you could tell they were not replaced. I called for service there was no one to fix this so we have to pack up 4 kids and move both of our rooms. When we got into the new I checked everything again. It seemed fine until I started taking the blankets apart. There was a blood-like stain. It was replaced with a king size blanket as there were no queen blanket. I was told they don’t keep extras and she would try to help us make the bed because there was no housekeeping. Out of the 4 days we were there our room was cleaned one time. I had to constantly call and ask for that service which is crazy. I paid to be at a hotel so we wouldn’t have these problems. Besides moving rooms and giving us a new blanket, they never tried to make it right. Will not ever stay here again.