Located on Via Costeira, Serhs Natal Grand Hotel & Resort is the perfect haven for families. Enjoy a beachfront escape with a poolside bar, shopping on site and multiple dining options including seafood at one of its 5 restaurants. Relax in the spa or get active with fitness classes and volleyball; afterwards unwind in a free cabana or lounge by one of 3 outdoor pools.
Popular amenities
Bar
Pool
Free parking
Spa
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
On the beach
6 restaurants and 3 bars/lounges
Full-service spa
3 outdoor pools and indoor pool
Free children's club
Health club
Sauna
Steam room
Free beach cabanas
Beach sunloungers
Beach towels
Feel at home (6)
Children stay free
Children's pool
Children's club (free)
Playground on-site
Private bathroom
Television
The current price is Rp2.556.811
Rp2.556.811
Rp2.684.652 total
includes taxes & fees
6 May - 7 May
Room options
Available filters for rooms
Showing 22 of 22 rooms
View all photos for Deluxe Room (Apartamento Prime Lateral Mar)
Deluxe Room (Apartamento Prime Lateral Mar)
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Designer toiletries
Private bathroom
Hairdryer
26 sq m
Beach view
Sleeps 2
1 King Bed OR 2 Large Single Beds
View all photos for Family Room (Apartamento Família Prime Lateral Mar)
Family Room (Apartamento Família Prime Lateral Mar)
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Designer toiletries
Private bathroom
Hairdryer
Beach view
Sleeps 4
2 Queen Beds OR 1 Queen Bed and 1 Double Bed
View all photos for Apartamento Família Prime Frente Mar
Apartamento Família Prime Frente Mar
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Designer toiletries
Private bathroom
Hairdryer
Sea view
Sleeps 4
2 Queen Beds OR 1 Queen Bed and 1 Double Bed
View all photos for Junior Suite (Prime Lateral Mar)
Junior Suite (Prime Lateral Mar)
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Sofa bed
Separate bedroom
Partial ocean view
Sleeps 4
1 King Bed and 1 Single Sofa Bed
View all photos for Junior Suite (Prime Frente Mar)
Junior Suite (Prime Frente Mar)
Highlights
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Sofa bed
Separate bedroom
Sea view
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Room (Apartamento Prime Frente Mar)
Deluxe Room (Apartamento Prime Frente Mar)
Highlights
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Designer toiletries
Private bathroom
Hairdryer
26 sq m
Sea view
Sleeps 2
1 King Bed OR 1 Single Bed
View all photos for Quarto Exclusive Family
Quarto Exclusive Family
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Sea view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View
Exclusive Suite, 1 Bedroom, Private Pool, Beach View
Highlights
Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
Smart TV
Sea view
Sleeps 2
1 King Bed
View all photos for Premium Suite
Premium Suite
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Sea view
Sleeps 2
1 King Bed
View all photos for Suite Presidencial
Suite Presidencial
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
192 sq m
Sea view
Sleeps 2
1 King Bed
View all photos for Quarto Premium Family
Quarto Premium Family
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Sea view
Sleeps 4
2 Double Beds
View all photos for Quadruple Room Deluxe With Sea View
Quadruple Room Deluxe With Sea View
Sea view
Sleeps 4
2 Double Beds OR 1 Double Bed and 2 Single Beds
View all photos for Room With Sea View
Room With Sea View
Sea view
Sleeps 2
1 Queen Bed OR 2 Single Beds
View all photos for Suite Junior With Side Sea View
Suite Junior With Side Sea View
Partial sea view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Quadruple Room Deluxe With Side Sea View
Quadruple Room Deluxe With Side Sea View
Partial sea view
Sleeps 4
2 Queen Beds
View all photos for Room With Side Sea View
Room With Side Sea View
Partial sea view
Sleeps 2
1 Queen Bed OR 2 Single Beds
View all photos for Suite Junior With Sea View
Suite Junior With Sea View
Sea view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Suite Premium With Sea View
Suite Premium With Sea View
Sea view
Sleeps 2
1 Queen Bed
View all photos for Double Suite With Sea View
Double Suite With Sea View
Sea view
Sleeps 2
1 Queen Bed
View all photos for Double Suite Presidential With Sea View
Double Suite Presidential With Sea View
Sea view
Sleeps 2
1 Queen Bed
View all photos for Quadruple Suite With Sea View
Quadruple Suite With Sea View
Sea view
Sleeps 4
2 Double Beds
View all photos for Quadruple Suite Premium With Sea View
Federal University of Rio Grande do Norte - 9 min drive - 9.3 km
Morro do Careca - 11 min drive - 6.7 km
Ponta Negra Beach - 12 min drive - 7.0 km
Getting around
Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
Natal Station - 10 min drive
Natal Bom Pastor Station - 10 min drive
Natal Padre Joao Maria Station - 11 min drive
Restaurants
Só Mais Uma - 4 min drive
Restaurante Potiguar - 2 min walk
Seu Chico Botequim - 5 min drive
Lobby Bar - 1 min walk
Tapiro Grill - 2 min walk
About this property
Serhs Natal Grand Hotel & Resort
At Serhs Natal Grand Hotel & Resort, you can hit the beach to retreat to a free cabana or relax on a sunlounger, plus you'll be within a 15-minute drive of Ponta Negra Beach. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Potiguar, one of 6 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.
All-inclusive
All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Portuguese, Spanish
At a glance
Hotel size
395 units
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
KENSHO SPA has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 10 years old are not allowed in the spa.
Dining
Potiguar – This restaurant serves breakfast, lunch and dinner.
Marenostrum – This restaurant specialises in seafood and only serves dinner. Open daily.
Tapiro Grill – This steakhouse only serves dinner. Open daily.
Renato Romagnoni – This restaurant only serves dinner. Open daily.
Jangada – This restaurant only serves lunch. Open daily.
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool, spa, & gym (if applicable)
Guests under 10 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.
Also known as
Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal
Frequently asked questions
Is there a pool at Serhs Natal Grand Hotel & Resort?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Serhs Natal Grand Hotel & Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Serhs Natal Grand Hotel & Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Serhs Natal Grand Hotel & Resort and nearby?
On-site recreation at Serhs Natal Grand Hotel & Resort includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Serhs Natal Grand Hotel & Resort also has 3 bars, a water slide and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Serhs Natal Grand Hotel & Resort?
Yes, there are 6 on-site restaurants, featuring seafood.
What's the area around Serhs Natal Grand Hotel & Resort like?
Serhs Natal Grand Hotel & Resort is a short 1-minute walk from Dunes Park and 9 minutes' walk from Natal Convention Center.
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Serhs Natal Grand Hotel & Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
View
Bathroom
Drinks
Toilet
Shower
Sea
Reviews
10/10 Exceptional
1 Mar 2025
Serhs
Tremendous, 5 star resort
They deserve every star
Verified traveller
1-night trip
10/10 Exceptional
2 Mar 2025
Better than expected!
Thanks to Cicero, we had a great stay at this hotel.
He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
Maria
Maria, 4-night trip
10/10 Exceptional
29 Jul 2024
Family Vacay
Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly.
JAMES
JAMES, 13-night trip
10/10 Exceptional
2 Aug 2024
Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend!
Alex
Alex, 7-night trip
10/10 Exceptional
19 Jul 2024
Excellent
Wiggo
Wiggo, 2-night trip
6/10 Good
28 May 2024
The property was just fine, but food was fatal.
BERNAL
BERNAL, 6-night trip
8/10 Very good
30 Jun 2024
The food was boring
Wiggo
Wiggo, 7-night trip
6/10 Good
26 Oct 2024
Staff need more training.
Andrezza
Andrezza, 3-night trip
8/10 Very good
13 Jan 2025
Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa.
Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations.
They were not that good with snacks and the Entertainment is not the best for adults.
It is a really good place for kids and families. Not so much for couples.
My room was amazing! Everything was nice, clean and well maintained.
Camila
Camila, 3-night trip
6/10 Good
29 Apr 2024
M
Julie
Julie, 1-night trip
10/10 Exceptional
26 Apr 2025
Julio
Julio, 3-night trip
10/10 Exceptional
24 Apr 2025
Jussara Alves
Jussara Alves, 6-night trip
4/10 Fair
22 Apr 2025
Karleide
Karleide, 2-night trip
10/10 Exceptional
18 Apr 2025
Wilsa carla
Wilsa carla, 5-night trip
10/10 Exceptional
17 Apr 2025
Karina
Karina, 4-night trip
10/10 Exceptional
16 Apr 2025
LUIZ C
LUIZ C, 1-night trip
10/10 Exceptional
14 Apr 2025
Vanessa
Vanessa, 2-night trip
8/10 Very good
14 Apr 2025
FABIO
FABIO, 4-night trip
8/10 Very good
13 Apr 2025
Má administração
Estadia foi boa, porém com intercorrências em relação à limpeza.
Deixamos a placa bem cedo para limpar o quarto, voltamos ao final do dia e o quarto não havia sido limpo, nem bebidas repostas.
Liguei no 9 como orientado e não tive retorno.
Tive que caçar toalhas limpas no corredor pois não fui atendida na solicitação de limpeza.
Na manhã seguinte ao reclamar na recepção fui informada que deveria ligar no 9 todas as manhãs para limparem o quarto. Nunca vi um absurdo tão grande! Cabe ao hospede solicitar limpeza???? Viajo bastante e essa foi a primeira vez que foi transferida a mim a responsabilidade da higiene.
Os corredores dos quartos tambbém não são limpos. Chegamos dia 05/04 e havia um tufo enorme de cabelos no corredor, que lá permaneceu até dia11/04, quando passou para o hall do elevador, levado pelo vento.
Havia marimbondos num casulo na minha varanda, que invadiam o quarto.
Duas vezes fui à recepção solicitar a retirada o que não aconteceu.
Pouco provável retornar ou indicar o hotel
Maria Lydia D V
Maria Lydia D V, 8-night trip
10/10 Exceptional
11 Apr 2025
Hotel Excelente
Espetacular. O hotel é maravilhoso em diversos aspectos. Funcionarios excepcionais, comida excelente, acomodações muito confortáveis, sempre que vou a Natal me hospedo lá.