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Serhs Natal Grand Hotel & Resort

5.0 star property
Natal beachfront resort with 6 restaurants, spa

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Photo gallery for Serhs Natal Grand Hotel & Resort

Interior entrance
View from room
Suite Presidencial | Minibar, in-room safe, individually decorated, desk
View from property
Indoor pool, 3 outdoor pools, free pool cabanas, pool umbrellas
Located on Via Costeira, Serhs Natal Grand Hotel & Resort is the perfect haven for families. Enjoy a beachfront escape with a poolside bar, shopping on site and multiple dining options including seafood at one of its 5 restaurants. Relax in the spa or get active with fitness classes and volleyball; afterwards unwind in a free cabana or lounge by one of 3 outdoor pools.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Spa
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The current price is Rp2.954.854
Rp3.102.596 total
includes taxes & fees
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room (Apartamento Prime Lateral Mar)

Minibar, in-room safe, individually decorated, desk

Deluxe Room (Apartamento Prime Lateral Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Designer toiletries
  • 26 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room (Apartamento Família Prime Lateral Mar)

Minibar, in-room safe, individually decorated, desk

Family Room (Apartamento Família Prime Lateral Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Designer toiletries
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Apartamento Família Prime Frente Mar

Apartamento Família Prime Frente Mar | Minibar, in-room safe, individually decorated, desk

Apartamento Família Prime Frente Mar

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Designer toiletries
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite (Prime Lateral Mar)

50-inch Smart TV with digital channels, TV

Junior Suite (Prime Lateral Mar)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Sofa bed
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Prime Frente Mar)

Minibar, in-room safe, individually decorated, desk

Junior Suite (Prime Frente Mar)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Sofa bed
Separate bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Apartamento Prime Frente Mar)

Deluxe Room (Apartamento Prime Frente Mar) | Minibar, in-room safe, individually decorated, desk

Deluxe Room (Apartamento Prime Frente Mar)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Designer toiletries
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Quarto Exclusive Family

Quarto Exclusive Family | Minibar, in-room safe, individually decorated, desk

Quarto Exclusive Family

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Minibar, in-room safe, individually decorated, desk

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
Smart TV
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, individually decorated, desk

Premium Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial

Suite Presidencial | Minibar, in-room safe, individually decorated, desk

Suite Presidencial

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 192 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Premium Family

Quarto Premium Family | Living area | 50-inch Smart TV with digital channels, TV

Quarto Premium Family

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe With Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Room With Sea View

Minibar, in-room safe, individually decorated, desk

Room With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite Junior With Side Sea View

Minibar, in-room safe, individually decorated, desk

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Quadruple Room Deluxe With Side Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room With Side Sea View

Minibar, in-room safe, individually decorated, desk

Room With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, individually decorated, desk

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite Premium With Sea View

Minibar, in-room safe, individually decorated, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite With Sea View

Minibar, in-room safe, individually decorated, desk

Double Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Presidential With Sea View

Minibar, in-room safe, individually decorated, desk

Double Suite Presidential With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Suite With Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Premium With Sea View

Minibar, in-room safe, individually decorated, desk

Quadruple Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002

What's nearby

  • Natal Convention Center - 9 min walk - 0.8 km
  • Craft Fair of Ponta Negra - 2 min drive - 1.9 km
  • Federal University of Rio Grande do Norte - 9 min drive - 9.3 km
  • Morro do Careca - 11 min drive - 6.7 km
  • Ponta Negra Beach - 12 min drive - 7.0 km

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
  • Natal Station - 10 min drive
  • Natal Bom Pastor Station - 10 min drive
  • Natal Padre Joao Maria Station - 11 min drive

Restaurants

  • ‪Só Mais Uma - ‬4 min drive
  • ‪Restaurante Potiguar - ‬2 min walk
  • ‪Seu Chico Botequim - ‬5 min drive
  • ‪Lobby Bar - ‬1 min walk
  • ‪Tapiro Grill - ‬2 min walk

About this property

Serhs Natal Grand Hotel & Resort

At Serhs Natal Grand Hotel & Resort, you can hit the beach to retreat to a free cabana or relax on a sunlounger, plus you'll be within a 15-minute drive of Ponta Negra Beach. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Potiguar, one of 6 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

All-inclusive

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 395 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 32
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 73
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

KENSHO SPA has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Potiguar – This restaurant serves breakfast, lunch and dinner.
Marenostrum – This restaurant specialises in seafood and only serves dinner. Open daily.
Tapiro Grill – This steakhouse only serves dinner. Open daily.
Renato Romagnoni – This restaurant only serves dinner. Open daily.
Jangada – This restaurant only serves lunch. Open daily.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Also known as

Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal

Frequently asked questions

Is there a pool at Serhs Natal Grand Hotel & Resort?

Yes, there are 3 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Serhs Natal Grand Hotel & Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Serhs Natal Grand Hotel & Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Serhs Natal Grand Hotel & Resort and nearby?

On-site recreation at Serhs Natal Grand Hotel & Resort includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Serhs Natal Grand Hotel & Resort also has 3 bars, a water slide and a sauna, as well as a steam room, an arcade and a garden.

Are there restaurants at or near Serhs Natal Grand Hotel & Resort?

Yes, there are 6 on-site restaurants, featuring seafood.

What's the area around Serhs Natal Grand Hotel & Resort like?

Serhs Natal Grand Hotel & Resort is a short 1-minute walk from Dunes Park and 9 minutes' walk from Natal Convention Center.

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Serhs Natal Grand Hotel & Resort Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Serhs
Tremendous, 5 star resort They deserve every star
1-night trip

10/10 Exceptional

Family Vacay
Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly.
JAMES, 13-night trip

10/10 Exceptional

Better than expected!
Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
Maria, 4-night trip

10/10 Exceptional

Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend!
Alex, 7-night trip

10/10 Exceptional

Excellent
Wiggo, 2-night trip

6/10 Good

The property was just fine, but food was fatal.
BERNAL, 6-night trip

8/10 Very good

The food was boring
Wiggo, 7-night trip

6/10 Good

Staff need more training.
Andrezza, 3-night trip

6/10 Good

M
Julie, 1-night trip

10/10 Exceptional

Donato, 2-night trip

10/10 Exceptional

EXCELENTE!
Incrível! Tudo muito bom, atendimento excelente!
Gláucia, 2-night trip

10/10 Exceptional

Erika, 1-night trip

8/10 Very good

Observações
O hotel é maravilhoso, mas tenho algumas observações a respeito das piscinas, nas quais estavam com lodo e areia da praia. Sobre o café da manhã, deveria ter comidas regionais e um bom cheff, pois senti que as refeições não eram saborosas.
Gicélia, 3-night trip

10/10 Exceptional

ALEXANDRE, 1-night trip

10/10 Exceptional

Vanesa, 1-night trip

10/10 Exceptional

Ana Adelaide, 1-night trip

10/10 Exceptional

Rafael, 1-night trip

10/10 Exceptional

LYGIA, 5-night trip

8/10 Very good

Bruna, 2-night trip

8/10 Very good

Muito receptivos.
O hotel é lindo. Fomos muito bem recebidos. Os funcionários super simpáticos e educados. Café da manhã bem servido e variado. Quartos limpos. Uma ótima experiência.
Janaína, 2-night trip

10/10 Exceptional

Fabio, 1-night trip

2/10 Poor

daniela, 2-night trip

10/10 Exceptional

CARLOS ROBERTO, 4-night trip

10/10 Exceptional

Josinaldo, 3-night trip

6/10 Good

Resort podia ser melhor - decepção
O hotel tem uma boa infraestrutura mas tem vários pontos negativos : - colchões duros demais - toalhas de banho são de péssima qualidade (mesma da piscina), se precisar de melhor qualidade tem que exigir. - porções/petiscos para piscina e praia tem cardápio muito limitado, as fotos do aplicativos não condizem com a realidades - carnes servidas nos restaurantes , duras demais, qualidade muito ruim. - Funcinarios do bar da praia começam a exigir que vc sai da praia antes do final do dia para recolherem as cadeiras , super inconvenientes, reclamei com a supervisora mas nada foi feito. - a meia pensão permite que vc troque o jantar pelo almoço mas não é válido para o restaurante jangada frente mar, mesmo que esteja vazio. - se precisar trocar uma toalha de piscina no mesmo dia tem pagar 5,00 (nunca vi isso RSS) - o restaurante de rodízio de pizzas, se você tiver sorte consegue experimentar a variedade de 8 pizzas . - os elevadores centrais são desligados quando a ocupação do hotel abaixa. - baixa qualidade dos alimentos do restaurante buffet. O que vi de bom no hotel: - programação de carnaval - equipe de recreação na piscina. - check in check out eficientes - restaurante a la carte Grill
Silvio, 7-night trip