542/1 Patak Road, Karon Beach, Muang, Karon, Phuket, 83100
What's nearby
Kata Beach - 3 min walk
Kata Noi Beach - 14 min walk
Karon Beach - 5 min drive
Nai Han Beach - 15 min drive
Rawai Beach - 15 min drive
Getting around
Phuket (HKT-Phuket Intl.) - 71 min drive
Airport shuttle (surcharge)
Restaurants
Issara - 9 min walk
Gastone Ristorante Pizzeria - 1 min walk
Two Chefs หาดกะตะ - 2 min walk
Summer Coffee - 1 min walk
Mai Thai Restaurant - 2 min walk
About this property
Sugar Marina Hotel - ART - Karon Beach
Sugar Marina Hotel - ART - Karon Beach features a free kids' club and puts you within a five-minute walk of Kata Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Tann Tanod, which serves breakfast and is one of 2 restaurants. Other highlights include a bar/lounge, a fitness centre and a children's pool.
Languages
Chinese (Mandarin), English, Thai
At a glance
Hotel size
232 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Children's menu
What to do
Beach volleyball
Beach nearby
Parasailing nearby
Windsurfing nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
4 buildings/towers
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
At least 80% of food locally sourced
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Home comfort
Air conditioning
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Tann Tanod – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Mama Restaurant – This seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Andaman – On-site cocktail bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately THB 350 for adults and THB 175 for children
Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one-way. Maximum occupancy 3)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Property Registration Number 0835550003484
Also known as
Resort ART
Sugar Marina ART
Sugar Marina ART Karon Beach
Sugar Marina ART Resort
Sugar Marina Resort
Sugar Marina Resort ART
Sugar Marina Resort ART Karon Beach
Sugar Marina Resort Karon Beach
Frequently asked questions
Does Sugar Marina Hotel - ART - Karon Beach offer free cancellation for a full refund?
Yes, Sugar Marina Hotel - ART - Karon Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sugar Marina Hotel - ART - Karon Beach?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sugar Marina Hotel - ART - Karon Beach?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sugar Marina Hotel - ART - Karon Beach?
Yes, there's free self parking.
Is an airport shuttle service offered by Sugar Marina Hotel - ART - Karon Beach?
Yes, an airport shuttle is available. The charge is THB 1200 per vehicle one-way.
What are the check-in and check-out times at Sugar Marina Hotel - ART - Karon Beach?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Sugar Marina Hotel - ART - Karon Beach and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Sugar Marina Hotel - ART - Karon Beach?
Yes, there are 2 on-site restaurants.
What's the area around Sugar Marina Hotel - ART - Karon Beach like?
Sugar Marina Hotel - ART - Karon Beach is a short 3-minute walk from Kata Beach and 14 minutes' walk from Kata Noi Beach.
Sugar Marina Hotel - ART - Karon Beach Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
29 Aug 2024
scott
scott, 3-night trip
Verified Hotels.com guest review
6/10 Good
26 Aug 2024
Pros:
- Reception staff were nice and welcoming.
- Close proximity to the beach.
- Blackout curtains were good.
Cons:
- Although there has seemingly been a recent makeover you can tell that the facilities are run down, particularly noticeable on staircases.
- The whole corridor we were staying in smelled damp and foisty. This extended into our room.
- Linen and towels were consistently stained despite changes.
- Housekeeping didn’t top up water/teabags several times. They also removed toilet paper from the bathroom once, leaving us with none.
Jack
Jack, 7-night romance trip
Verified Expedia guest review
8/10 Very good
3 Aug 2024
Zina
Zina, 6-night trip
Verified Expedia guest review
8/10 Very good
25 May 2024
Great location. Great rooms. Sheets were a little stained but no big deal. Buffet breakfast was also really good.
Max
Max, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 May 2024
All Good
Graeme
Graeme, 19-night trip
Verified Expedia guest review
8/10 Very good
23 May 2024
Good place to stay
Good place to stay. Great breakfast. Very close to the beach
Michael
Michael, 7-night trip
Verified Hotels.com guest review
8/10 Very good
13 May 2024
Great value for the money, just a short trip in a grab taxi and you are on bangla road
Lea
Lea, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2023
The e dining was great D R one of the staff members was great him and the kitchen staff was great I look forward to dining again soon🙂
Riccardo
Riccardo, 7-night trip
Verified Expedia guest review
6/10 Good
22 Jun 2023
If you're on a budget this place is ok. It's a bit dated, my room smelled really bad like mould. It was relatively clean. Internet wasn't the best. Pillows were pretty good. Air Con with remote was good. Personally I would rather stay at a more cleaner and modern place and won't stay here again.
Waylen
Waylen, 1-night trip
Verified Expedia guest review
8/10 Very good
19 Apr 2023
The room is nice for family.
Win Ei
Win Ei, 2-night family trip
Verified Expedia guest review
6/10 Good
21 May 2022
Just OK.. Could be better
Hotel was pretty average.. But clean.
Breakfast staff, seemed very unhappy.
Normally Thai people are so lovely, the girls working in the restaurant didn't even greet us each day. The waiting staff need to improve.
Louisa
Louisa, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Apr 2022
Wonderful
Wonderful place, staff extremely nice friendly and helpful with everything. Very clean and strict with covid measures which was reassuring. Room was spacious and kept to a good standard like everything else
Tess
Tess, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Feb 2022
Mark
Mark, 7-night trip
Verified Hotels.com guest review
8/10 Very good
12 Jan 2022
Great find in perfect location for Beach
Amazing location and very stylish decoration as described. Excellent Wi-Fi too.
Keith
Keith, 3-night trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2022
Nice hotel
Very nice hotel
Hjalmur
Hjalmur, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2021
Very nice hotel
Staff are brilliant
You could I’d ask for more from a hotel
It’s few miners walk from beach and night life
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Apr 2021
Verified traveller
18-night trip
Verified Expedia guest review
8/10 Very good
15 Mar 2020
Kathy
Kathy, 10-night trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2020
We were disappointed in our choice to stay here. There are two long pools at this hotel, which we were excited to use. The pools themselves were not kept clean. There was a a garbage bag floating in it all day the last day we were there and it needed daily cleaning of leaves and such. The pool deck tile was filthy. I never saw anyone washing it off. Old bandaids, spills and dirt stuck to it.
The stair well was only cleaned once when we were there for 6 days. A huge hair ball sat on the steps until the last day it was finally gone. Spills and dirt on them as well.
The room linens were clean, but furniture and wood door and trim definitely tired. The floors were not swept at cleaning so sand and grit on them. Mold in the grout in the shower. I asked maid to bleach it, but it never happened. My sons room had centipedes and earwigs. The room cleaning was hit and miss.
You can hear everything said in people’s rooms as you walk by. Very flimsy doors.
I liked the big sliding door that led right out to the pool from our room.
The breakfast was a big variety, but not to my liking. I asked the egg cook if I could have two eggs over medium and she grudgingly cooked them. There was a plate of sunny side up ones she kept trying to get me to take. The rest of the restaurant staff were friendly though.
The front desk staff was polite but not memorable. Nothing out of their way.
There is only one elevator in main building.
Verified traveller
6-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Dec 2019
It was an exelent stay.
The hitel staff was very helpfull
Verified traveller
5-night family trip
Verified CheapTickets guest review
10/10 Exceptional
17 Oct 2019
We had a pool access room. I would highly recommend getting a pool access room (in fact that is the only room I would hire).
Everything was lovely and clean and modern. Pool was beautiful. Position of hotel was not beachfront but across the road. Perfect. In my view it was in the best position on Karon Beach! It was also close to lots of restaurants and shops (with a number of 7/11s very close by)
The buffet breakfast was big and lovely. My only complaint would be that the food was often a bit cold. If the food was a bit hotter it would be excellent.
I would highly recommend this hotel and would stay here again if holidaying back at Karon. The value of this hotel was unbeatable.
Verified traveller
3-night romance trip
Verified Lastminute guest review
10/10 Exceptional
16 Oct 2019
Room is spacious and clean, near to the sea! Terrific! Sunset view!
Kelly
Kelly, 4-night romance trip
Verified Expedia guest review
6/10 Good
6 Oct 2019
Breakfast ok. Shower water flow no so good, sound proof no good
Tony
Tony, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2019
Very clean and well situated walkable to beach and great eating out options
Verified traveller
1-night trip
Verified Ebookers guest review
10/10 Exceptional
21 Sep 2019
Clean, convenient location, great price
The hotel was very comfortable and clean. Staff was super friendly and accommodating. Room service was delicious, pool was great for families, and it's very close to the beach.