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Bertam Resort and Water Park Penang

4.0 star property
Family-friendly resort with full-service spa, connected to the convention centre, near Penang Golf Resort

Choose dates to view prices

Photo gallery for Bertam Resort and Water Park Penang

Private pool
Reception
Club Loft, 3 Bedrooms, Pool View, Executive Level | View from room
Deluxe Premier | 1 bedroom, premium bedding, down duvets, pillow-top beds
Point of interest
Located near Penang Golf Resort, Bertam Resort, Penang offers a tranquil retreat with 18 holes of golf and a rejuvenating spa experience at Kechmara Spa. Enjoy the poolside bar, children's pool with lazy river and cabanas or indulge in local cuisine at one of the three on-site restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Spa
  • Gym
  • Pool
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 5 hot tubs
  • Lazy river
  • Water park
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
The current price is Rp1.273.371
Rp1.425.222 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe With Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe With Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 56 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
  • 63 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe King

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe King with Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe King with Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Iris Pool Suite

View from room

Iris Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Family Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level | 1 bedroom, premium bedding, down duvets, pillow-top beds

Club Loft, 3 Bedrooms, Pool View, Executive Level

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Club Lounge
  • 108 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26 sq m
  • Park view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Premier

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Premier

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Violet Pool Suite

50-inch Smart TV with cable channels, TV, table football

Violet Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
  • 106 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Rp1.445.153 total
includes taxes & fees
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About the area

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100

What's nearby

  • Bertam Souk & Water Park - 15 min walk - 1.3 km
  • Penang Golf Resort - 3 min drive - 2.3 km
  • Kepala Batas Golf Club - 3 min drive - 2.3 km
  • Allanze University - College of Medical Sciences - 3 min drive - 3.1 km
  • Sunway Carnival Mall - 15 min drive - 20.6 km

Getting around

  • Penang (PEN-Penang Intl.) - 48 min drive
  • Tasek Gelugor Station - 17 min drive
  • Penang Sentral - 24 min drive
  • Sungai Petani Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪OldTown White Coffee - ‬19 min walk
  • ‪Baeshake Cafe - ‬4 min drive
  • ‪Qah-Wa Cafe - ‬17 min walk
  • ‪Terra Tea Kaw - ‬5 min walk

About this property

Bertam Resort and Water Park Penang

Adjacent to a golf course, Bertam Resort, Penang is a great choice for a stay in Kepala Batas. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments, and Essoura, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Mediterranean resort include a water park, an outdoor pool and a lazy river.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Malay, Thai

More about this property

VISIBILITY

At a glance

Hotel size

    • 282 units
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 6-device limit)

Parking

    • Free secured, covered on-site self-parking
    • Secured covered on-site valet parking (MYR 40 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site carport

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Children's pool
  • Lazy river
  • Playground
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Pool toys

What to do

  • Golf privileges
  • Fitness classes
  • Yoga classes
  • Karaoke
  • Pool table
  • Table football
  • Bike tour information
  • Golf lessons nearby

Working away

  • 24-hour business centre
  • 18 meeting rooms
  • Co-working spaces
  • Conference centre (35000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Electric bike charging stations
  • Bike storage
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2023
  • Library
  • Piano
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Water park access (surcharge)
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Golf clubhouse on-site
  • Lazy river
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 99
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Visual doorbell notification
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Ceiling hoist
  • Area rugs in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in room
  • Deep-pile carpet in room
ROOM

Room amenities

Be entertained

  • MP3 docking station
  • Smart speaker
  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 6-device limit)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini fridge
  • Free bottled water
  • Dining table
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Essoura – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Le Grill – On-site fine-dining restaurant. Open daily.
Citrus – On-site bar. Open daily.
Kasbah – On-site bistro. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 56 for adults and MYR 35 for children

Children & extra beds

  • Rollaway beds are available for MYR 150.0 per day

Parking

  • Covered valet parking costs MYR 40 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Long-term renters welcome.
This property uses solar energy.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas
HELP_OUTLINE

Frequently asked questions

Is there a pool at Bertam Resort, Penang?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Bertam Resort, Penang?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Bertam Resort, Penang?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Bertam Resort, Penang?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Bertam Resort, Penang and nearby?

On-site recreation at Bertam Resort, Penang includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Bertam Resort, Penang also has a lazy river and a sauna, as well as a steam room.

Are there restaurants at or near Bertam Resort, Penang?

Yes, there are 3 on-site restaurants, featuring local and international cuisine.

What's the area around Bertam Resort, Penang like?

Bertam Resort, Penang is located a short 15-minute walk from Bertam Souk & Water Park.

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Bertam Resort and Water Park Penang Reviews

Reviews

8.8

Excellent

10/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Very friendly staff
Nik, 1-night trip

10/10 Excellent

Beautifully designed and decorated. Staff service excellent and beautiful pool area Kechmara soa was also excellent
LANCE, 3-night trip

10/10 Excellent

The design of the resort is very unique. 👍👍👍
Siti Rohani, 2-night trip

10/10 Excellent

Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Chee Labb, 3-night trip

10/10 Excellent

Pool is amazing
MOHD SHAHRIL BIN HJ MD, 1-night trip

2/10 Terrible

My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Lee Jun, 2-night trip

8/10 Good

Sesuai untuk keluarga

Bilik selesa dan staff yg mesra
Wan Sadida, 2-night trip

10/10 Excellent

Ahmad Fariz, 1-night trip

8/10 Good

Kaori, 3-night trip

10/10 Excellent

Great stay
Jasmin, 4-night trip

8/10 Good

Norhuda, 2-night trip

10/10 Excellent

Muhammad Abqari Fiqri, 1-night trip

10/10 Excellent

junaidi, 1-night trip

8/10 Good

izzah, 1-night trip

8/10 Good

良いホテルでした。
Yutaro, 4-night trip

4/10 Poor

Abdulla, 3-night trip