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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury hotel with golf course, connected to a shopping centre, near Lotte Mall Tay Ho

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Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Relax by the rooftop infinity pool overlooking the city skyline and water.
Lake view
Experience the vibrant atmosphere of this urban hotel, where modern architecture meets hospitality excellence.
Relax in a stylish lounge area with sofas, armchairs, and a round ottoman, offering a view of the city.
Children can play and explore amidst wooden play structures, a slide, and interactive play stations.
On the shores of West Lake, L7 WEST LAKE HANOI BY LOTTE offers a tranquil oasis with luxurious amenities. Treat yourself to dim sum at one of the two restaurants, unwind by the poolside bar, or rejuvenate at the spa.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre

Feel at home (6)

  • Playground on-site
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Minibar
The current price is Rp1.564.478
Rp1.774.118 total
includes taxes & fees
8 Aug - 9 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | 65-inch Smart TV with cable channels, TV

Studio Suite, 1 King Bed

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Single Beds

Studio Suite, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Studio Suite, 2 Single Beds

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Lake View

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, Lake View (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Club Floor)

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Lake View (Club Floor)

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (Family)

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for House, 1 King Bed (Upper)

Minibar, in-room safe, desk, iron/ironing board

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

Minibar, in-room safe, desk, iron/ironing board

House, 2 Double Beds (Upper, Double)

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Hairdryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

Similar properties

Relax by the pool surrounded by a deck and enjoy the view of the surrounding area.

Lotte Hotel Hanoi

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,001 reviews
The price is Rp1.785.757
Rp2.025.049 total
includes taxes & fees
12 Jul - 13 Jul
Lotte Hotel Hanoi
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About the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Ga Phuc Yen Station - 23 min drive
  • Ga Thuong Tin Station - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

L7 WEST LAKE HANOI BY LOTTE features a golf course and puts you within a 10-minute walk of West Lake. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and nearby shopping.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 264 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property’s pool will not be available on the first Monday of every month.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Shopping

Working away

  • Business centre
  • 4 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Golf clubs on-site

Facilities

  • Garden
  • Television in common areas
  • Fitness centre
  • Golf course on-site
  • An outdoor pool
  • Shopping centre on-site
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 50

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Dining

Layered – On-site restaurant.
Tim Ho Wan – This restaurant specialises in dim sum. Open daily.
Hedonist – On-site rooftop bar. Open daily.
Lush Salon – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 567000 for adults and VND 283500 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE offer free cancellation for a full refund?

Yes, L7 WEST LAKE HANOI BY LOTTE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at L7 WEST LAKE HANOI BY LOTTE?

Yes, there's an outdoor pool.

Are pets allowed at L7 WEST LAKE HANOI BY LOTTE?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at L7 WEST LAKE HANOI BY LOTTE?

Yes, there's free self parking.

What are the check-in and check-out times at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at L7 WEST LAKE HANOI BY LOTTE and nearby?

Tee off at the on-site golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. L7 WEST LAKE HANOI BY LOTTE also has a garden.

Are there restaurants at or near L7 WEST LAKE HANOI BY LOTTE?

Yes, there are 2 on-site restaurants, featuring dim sum.

What's the area around L7 WEST LAKE HANOI BY LOTTE like?

L7 WEST LAKE HANOI BY LOTTE is a short 7-minute walk from West Lake and 4 minutes' walk from Trinh Cong Son Walking Street.

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L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Shopping
Food
Airport
Location

What guests liked

  • Breakfast was consistently described as delicious, outstanding, and phenomenal. (5 reviews)
  • The property features a fantastic infinity pool with great views and a relaxing atmosphere. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
4-night trip

10/10 Exceptional

Convenient

Connected to big shopping mall is very convenient. Room is nice and service is very good.
2-night trip

10/10 Exceptional

My stay was amazing and the staff was very friendly
Ammar, 3-night trip

10/10 Exceptional

Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Keith, 2-night trip

10/10 Exceptional

It was a very inspiring stay and I would love to come back again.
Jun, 2-night trip

10/10 Exceptional

Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back.
Viet Ha, 4-night trip

10/10 Exceptional

It is comfortable, convenient. Breakfast is delicious
Khac Minh, 1-night trip

10/10 Exceptional

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stephany, 1-night trip

10/10 Exceptional

Very nice property and very friendly staff all of them. Thank you
Zaki, 3-night trip

10/10 Exceptional

Nice
Antonio, 3-night trip

10/10 Exceptional

Top 5 stars hotel

Top class hotel in all facilities
Manuel, 3-night trip

10/10 Exceptional

Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Sai Hung, 1-night trip

10/10 Exceptional

It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
MANHEE, 1-night trip

10/10 Exceptional

👍
KEITH, 1-night trip

10/10 Exceptional

Top 5 stars hotel experience

Top 5 stars hotel
Manuel, 1-night trip

10/10 Exceptional

really stylish and comfortable!
Hing Ka, 3-night trip

10/10 Exceptional

Very satisfied!
CHIEN HUI VIVIANNE, 2-night trip

10/10 Exceptional

New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Son, 2-night trip

10/10 Exceptional

A nice and quiet place to spend my vacation. People are extremely kind. Less than perfect if you’re into sauna, though.
Heejoon, 1-night trip

10/10 Exceptional

good!

very good~
HAE IN, 1-night trip

10/10 Exceptional

5days biz trip

Service excellent, room in good new condition. Great location as next to lotte mall with plenty of shopping, restaurant, supermarket and amenities. Only issue is, room service menu should hv more choices but food quality served is good!
5-night trip

2/10 Poor

Top notch location, condition and amenities.. service staff need to be better equiped and trained, they seem mostly in experienced to provide slow check in and handle questions properly.
2-night trip

10/10 Exceptional

It's enough for a vacation, but the location is ambiguous for sightseeing around the area. It's convenient to use Grab, but if you're not lucky when you come back from Hoan Kiem, it'll be hard to get to the accommodation because Grab won't be available for over an hour.
YOUNHO, 2-night trip

8/10 Very good

Family room is small, hardly any space to move around the room and place the luggage
Jagbir, 3-night trip

8/10 Very good

My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!
Pui Man Heidi, 1-night trip