Avoid this place like the plague! The room is spacious and clean, but that's about it.
- No soap products available in the room. Bring your own.
- Towel service is non-existent. You have to bring the towels down to the front desk and have them exchanged there.
- The two key cards that we were issued had to be reprogrammed 3 times on 3 consecutive days, which meant we didn't have access to our room every time.
- The front desk is a joke when it comes to customer service, as it is open a limited number of hours during the day, and completely closed after 5:00PM.
- On one occasion where I had to have the card keys reprogrammed, the front desk was closed at 3:14pm. Calling the hotel's customer service number was of no help. It took 20 minutes for an employee to finally open the front desk and get us going after a resident who happened to be walking by, called the hotel manager to come and help. A couple that had been waiting to check-in, left the lobby and went to a different hotel.