See all properties

Lake Kivu Serena Hotel

4.0 star property
Beachfront hotel in Gisenyi with spa, outdoor pool

Choose dates to view prices

Photo gallery for Lake Kivu Serena Hotel

Exterior
Junior Suite | In-room safe, free cots/infant beds, free WiFi, bed sheets
Lobby sitting area
Junior Suite | In-room safe, free cots/infant beds, free WiFi, bed sheets
Breakfast, lunch, dinner served; British cuisine
Perched on the shores of Lake Kivu, this upscale hotel offers a tranquil retreat. Unwind at the spa or soak up the sun by the poolside bar, and enjoy British cuisine at The Lake Restaurant. Previous guests praise this haven for its serene atmosphere.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Spa

Main amenities (12)

  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Pool bar
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is Rp3.162.966
Rp3.732.300 total
includes taxes & fees
8 Apr - 9 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, free cots/infant beds, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Bathrobes
Free bottled water
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

Family Twin Room | In-room safe, free cots/infant beds, free WiFi, bed sheets

Family Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | In-room safe, free cots/infant beds, free WiFi, bed sheets

Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Gorillas Lake Kivu Hotel

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 39 reviews
The price is Rp1.314.383
Rp1.550.972 total
includes taxes & fees
28 Mar - 29 Mar
Gorillas Lake Kivu Hotel
Garden

Maddy's Kitchen and Accomodation

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very good, 3 reviews
The price is Rp379.533
Rp530.816 total
includes taxes & fees
20 Apr - 21 Apr
Maddy's Kitchen and Accomodation
Exterior

Kivu Hilltop View Resort

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 3 reviews
The price is Rp845.988
Rp998.266 total
includes taxes & fees
28 Mar - 29 Mar
Kivu Hilltop View Resort
Standard Double or Twin Room | Terrace/patio

Stipp Hotel Gisenyi

  • Pool
  • Spa
  • Free parking
  • Free WiFi
6.4 out of 10, 6 reviews
The price is Rp1.492.920
Rp1.761.646 total
includes taxes & fees
29 Mar - 30 Mar
Stipp Hotel Gisenyi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Gisenyi Rwanda, Gisenyi, 00100

What's nearby

  • Gisenyi Beach - 1 min drive - 0.7 km
  • Rwanda Tourism University College - 2 min drive - 1.7 km
  • Université Libre de Kigali - 3 min drive - 2.5 km
  • Nyamyumba Hot Springs - 6 min drive - 6.5 km
  • Parc National des Virunga - 9 min drive - 10.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 63 miles/101.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kivu Resto - ‬4 min drive
  • ‪Caritas Hotel - ‬3 min drive
  • ‪The New Tam Tam - ‬4 min walk
  • ‪Migano Cafe - ‬6 min walk
  • ‪Salt and Pepper Restaurant - ‬4 min drive

About this property

Lake Kivu Serena Hotel

Lake Kivu Serena Hotel is a great choice for your beach stay in Gisenyi. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre. The Lake Restaurant serves British cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a terrace and a garden.

Languages

English, French
VISIBILITY

At a glance

Hotel size

    • 30 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • On the beach

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Dining

The Lake Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Ziwani Cafe – This café only serves light fare.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children between the ages of 4 and 12 costs USD 60

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Barclaycard
Property Registration Number A505/06

Also known as

Kivu Serena
Kivu Serena Hotel
Lake Kivu Hotel
Lake Kivu Serena
Lake Kivu Serena Gisenyi
Lake Kivu Serena Hotel
Lake Kivu Serena Hotel Gisenyi
Serena Hotel Kivu
Serena Hotel Lake Kivu
Serena Kivu
Lake Kivu Serena Hotel Hotel
Lake Kivu Serena Hotel Gisenyi
Lake Kivu Serena Hotel Hotel Gisenyi

Frequently asked questions

Does Lake Kivu Serena Hotel offer free cancellation for a full refund?

Yes, Lake Kivu Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lake Kivu Serena Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Lake Kivu Serena Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Lake Kivu Serena Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Lake Kivu Serena Hotel?

Yes, an airport shuttle is available. The charge is USD 120 per person one-way.

What are the check-in and check-out times at Lake Kivu Serena Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Lake Kivu Serena Hotel and nearby?

Lake Kivu Serena Hotel has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Lake Kivu Serena Hotel?

Yes, The Lake Restaurant offers British cuisine.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Lake Kivu Serena Hotel Reviews

Reviews

Reviews

No reviews yet

Be the first to leave a review for this property after your stay.