Crowne Plaza London - Kingston, an IHG Hotel puts you a short five-minute drive from Thames River and Hampton Court Palace. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Twickenham Stadium.
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Discount at nearby fitness centre
Golfing nearby
Sailing nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (4004 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Three Sixty – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: GBP 50 per night
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
Children & extra beds
Rollaway beds are available for GBP 25.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston, an IHG Hotel Hotel
Crowne Plaza London - Kingston, an IHG Hotel Surbiton
Crowne Plaza London - Kingston, an IHG Hotel Hotel Surbiton
Frequently asked questions
Does Crowne Plaza London - Kingston, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza London - Kingston, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza London - Kingston, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza London - Kingston, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Crowne Plaza London - Kingston, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza London - Kingston, an IHG Hotel and nearby?
Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course. Crowne Plaza London - Kingston, an IHG Hotel also has a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza London - Kingston, an IHG Hotel?
Yes, there's an on-site restaurant, Three Sixty.
What's the area around Crowne Plaza London - Kingston, an IHG Hotel like?
Crowne Plaza London - Kingston, an IHG Hotel is located by the river.
Popular attractions include Natural History Museum, which is 26 minutes away by car.
Crowne Plaza London - Kingston, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Nov 2021
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sep 2021
Very modern, great to have air con and parking. Also a great location for walking into Kingston along the river, or to Hampton Court Palace. Surbiton also a great place to go for a drink and something to eat. Hearty breakfast with everything you could want, and bar offered cocktails.
Sara
Sara, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Sep 2021
Excellent stay
Excellent 4 night stay.
John
John, 4-night trip
Verified Hotels.com guest review
4/10 Fair
30 Aug 2021
Disappointing
Bed was shocking! Sunk in the middle, no shower gel, room service was a joke and overall very disappointing and NO I would not recommend
Jayne
Jayne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2021
The location is great, the rooms are fine and a/c is a definite plus over budget hotels. Was quite surprised to find the bar closed very early and there are no vending machines for bottled water or snacks when everything else is closed. The staff were using the pandemic excuse. But I have no idea why the pandemic would affect the opening hours of the bar. Breakfast was buffet style with a good selection and freshly cooked.
Des
Des, 1-night romance trip
Verified Ebookers guest review
4/10 Fair
27 Aug 2021
Parking - not good. And thats the first impression you get of the hotel
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2021
Good breakfast!
Nigel
Nigel, 2-night romance trip
Verified Expedia guest review
8/10 Very good
24 Aug 2021
Everything was fine the only things I was not happy with it was parking because was behind the hotel.
Mark
Mark, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2021
Highly recommended
We only stayed one night but our room was lovely very clean and had everything you could ask for in a room . If I had to stay anything negative it would be that we had a balcony but nothing to sit on, other rooms had tables and chairs but for some reason ours didn't, it was a lovely morning would have been nice to sit out with a coffee and watch the boats on the river
Pat
Pat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2021
Staff fabulous
Lorna
Lorna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2021
Very clean, very friendly, great breakfast !! Rooms were lovely and a proper hotel !
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
7 Aug 2021
Good facilities, catering services, poor cleaning
Good staff attitude, good breakfast especially towards food allergy.
The clealiness, could be better. Dirty linen, cobwebs in rooms. Used glasses in the room. Some rooms had no tissues,
Coukd not use onenof the beds as nonl linen , no duvet cover despite asking for one.
Maureen
Maureen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2021
Millie
Millie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 Aug 2021
lindsey
lindsey, 1-night trip
Verified Hotels.com guest review
4/10 Fair
1 Aug 2021
Steve
Steve, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2021
Jordan
Jordan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Jul 2021
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 Jul 2021
Overrated and over priced!!!!
very overrated hotel - expensive for what you get and beds uncomfortable.
Did not like fact of the £50 up front hold charge on credit card - still not cleared bank after 7 days!!!!
Damian
Damian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jul 2021
Terence
Terence, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2021
Can't fault the reception staff. Nor the bar staff for that matter. All very cooperative and friendly. I hope the hotel recognises these valuable qualities and give them all a pay rise.
PS. The plug in the bathroom sink represents a significant initiative test. But the the leaver to release the plug is hidden directly behind the tap and so out of sight.
Alan
Alan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jul 2021
Need new tv and channels , bed is decent like the bathroom / toliet layout feels expensive
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
17 Jul 2021
Excellent location friendly service. You must use the hotel restaurant the food is as good as any 5 star restaurant a real hidden gem!!
Bryan
Bryan, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Jul 2021
Lack lustre
Room very small had to go down side of bed sideways , bath chipped shower came of the wall while using and glass doors to bathroom lacked any privacy .
Breakfast dull and poor quality ingredients .
In all not 4 star and over priced .
deborah
deborah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Jul 2021
Being fussy maybe ?
Nice enough twin room but it did not come with all the amenities mentioned when I selected it… no tea/coffee machine just a kettle, no safe or sofa bed and no outlook , though room with “ city views” was detailed; to be fair an adjustment to cost of stay was given when I pointed this out at checkout. Staff were lovely and friendly