Check-in was a little confusing at first. Once you walk through the first set of doors at the entrance, the second set of doors leading to the lobby/breakfast area is blocked off (no free breakfast, fyi) probably due to covid, so you check in and out through the a window right there. There was a sign saying the front desk person was away and will be back in 10 minutes, so we waited in the parking lot for about 25 mins (we arrived earlier than our check-in time), came back, and no one was there. The front desk person walks around the 1st and 2nd floors of the hotel, but I guess he noticed we walked in, so he came down quickly. Check-in was quick and easy. Room was pleasant and clean, but a little noisy outside since the hotel is right beside a busy street, and our room was the closest one to the front/check-in section, ice machine, and vending machines, so a lot of people passed by. That wasn't an issue for us though since we were only there to sleep for a few hours after a concert. Check-out was also quick and easy. We would stay there again