960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049
What's nearby
Juhu Beach - 1 min walk - 0.1 km
ISKCON Temple - 4 min drive - 3.3 km
Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 5 min drive - 4.9 km
U.S. Consulate General - 9 min drive - 9.7 km
Versova Beach - 14 min drive - 4.3 km
Getting around
Chhatrapati Shivaji International Airport (BOM) - 26 min drive
Mumbai Khar Road Station - 4 min drive
Mumbai Vile Parle Station - 5 min drive
Mumbai Santacruz Station - 5 min drive
Airport pickup service
Restaurants
Shiv Sagar - 4 min walk
Juhu Chowpatty - 2 min walk
Bora Bora - 2 min walk
Bar Bank - 5 min walk
Maharaja Bhog - 1 min walk
About this property
Citizen Hotel
At Citizen Hotel, you'll be within a 10-minute drive of Juhu Beach and U.S. Consulate General. For a bite to eat, guests can visit Bay View, which serves dinner and offers ocean views. Also, Siddhi Vinayak Temple and Powai Lake are within a short drive.
Languages
English, Hindi
At a glance
Hotel size
45 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport pick-up (available 24 hours)*
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
What to do
On the beach
Working away
Business centre
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1982
Safe-deposit box at front desk
Television in common areas
Reception hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Premium bedding
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Bay View – Overlooking the ocean, this restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Sea Side Patio – Overlooking the ocean, this café serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 788 per person
Airport shuttle service is offered for an extra charge of INR 1120 per vehicle. Maximum occupancy 3
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for INR 1500.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai
Frequently asked questions
Does Citizen Hotel offer free cancellation for a full refund?
Yes, Citizen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citizen Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Citizen Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Citizen Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 1120 per vehicle.
What are the check-in and check-out times at Citizen Hotel?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.
Are there restaurants at or near Citizen Hotel?
Yes, Bay View offers al fresco dining and ocean views.
What's the area around Citizen Hotel like?
Citizen Hotel is a short 1-minute walk from Juhu Beach and 14 minutes' walk from Prithvi Theatre.
Citizen Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
18 Nov 2024
Manjima
Manjima, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Omkar
Omkar, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Nov 2024
Maureen
Maureen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Cannot fault the hotel great location. Nothing too much bother and the whole team where great
S
S, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2024
Varun
Varun, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 Jun 2024
I always stay in this hotel for its outside sea front dinning and sitting to relax my holiday but this time expedia and citizen hotel thoroughly let me down with my family as it was your responsibilty to check if this hotel was in construction. this is not fare at all as my holiday was ruined.
please I would like you to refund my monies
Chandravadan
Chandravadan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Mar 2024
Rohitkumar Maganlal
Rohitkumar Maganlal, 1-night trip
Verified Expedia guest review
8/10 Very good
15 Feb 2024
Wonderful.customer service
peter
peter, 3-night trip
Verified Expedia guest review
8/10 Very good
28 Jan 2024
Naresh
Naresh, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Jan 2024
Good place to stay. Most weird access to the beach. You can only leave the hotel to access the beach, but you have to walk all the way around the beach to get back into the hotel. I suggest they have a simple resident only access (using the room key card) to get back into the hotel directly from the beach.
Ajay
Ajay, 2-night trip
Verified Expedia guest review
6/10 Good
8 Jan 2024
Citizen Hotel
Would not stay again.
It is a clean but VERY compact building with a lot of staff
But lots of things go wrong even tho they have staff to fix things quickly it is annoying especially middle of night
My in-room safe needed 4 separate visits to fix it.
Extra $7AUD @ Hotel Sea Princess is a bargain!
Stay there
Senior
Senior, 3-night trip
Verified Expedia guest review
8/10 Very good
13 Nov 2023
Ok
Nice little hotel...was here 12 years ago and i can see, feel the difference. Even the type of local clientele is different.
Hotels needs an upgrade espcially restuarant..i did not risk eating ..
The room was nice and comfortable. Nothing special but i would stay again. Reception was also good and quick, woke me as requsted. The owners just need to invest in the hotel and staff otherwise its going to be run down .
Ajay
Ajay, 1-night trip
Verified Hotels.com guest review
2/10 Poor
31 Oct 2023
Bhavesh
Bhavesh, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2023
Lovely beach view, terrace perfect! Comfy bed
John
John, 3-night romance trip
Verified Expedia guest review
8/10 Very good
12 Oct 2023
For the area, very good value for money
Shahid Hussain
Shahid Hussain, 2-night trip
Verified Expedia guest review
2/10 Poor
1 Sep 2023
Not recommended for families with babies.
One of the most pathetic and worst Hotel I have ever stayed. It was my 10th wedding anniversary. So I was there with my family. The hotel does not have any respect for their guest. The restaurant in the hotel is facing the beach. Miss behaviours and nudity from the public has to be born and tolerated by the guest... on complain to the management it falls on deaf ears. The hotel is meant for Kapuso one night stand druggies and smokers not recommended for any family is a kid. I do not have cribs for babies also.
MOHAMMED
MOHAMMED, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
27 May 2023
Hemant
Hemant, 1-night trip
Verified Expedia guest review
2/10 Poor
26 Apr 2023
The manager and staff is extremely rude and don’t provide the amenities accurately though they have the facilities available for the guests. They steal the money from the guest’s account and don’t provide the invoices to the guests which is a major drawback. I had a very bad experience with the hotel citizen. The cleanliness is not maintained and the staff is so abusive. Regarding the executive room, they took the money from me when I did the booking online and gave my room to other guests which they informed me upon reaching the hotel citizens. This is the way they treat with the guests . The hotel manager and staff gave my executive room to other guests when I did the prepaid payment online booking with the hotel citizens even a day ago.
Thank you Expedia for asking the feedback. I hope this will be beneficial to others in regards to the stay in hotels.
Regards,
sheerin
sheerin, 1-night business trip
Verified Expedia guest review
8/10 Very good
11 Apr 2023
Nilesh
Nilesh, 5-night trip
Verified Hotels.com guest review
4/10 Fair
3 Apr 2023
Chandravadan
Chandravadan, 3-night trip
Verified Hotels.com guest review
2/10 Poor
30 Mar 2023
Hema
Hema, 4-night trip
Verified Expedia guest review
8/10 Very good
24 Mar 2023
Prafula
Prafula, 4-night trip
Verified Hotels.com guest review
6/10 Good
15 Mar 2023
Sanjay
Sanjay, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Feb 2023
Our stay was amazing. Location of the hotel is great even though room size was small. This Propery is right on the beach. Service given by the employees and the breakfast was really good.