Check in was easy and everything was explained which was very good. Rooms are a little small, arrival snacks were a nice touch. Breakfast buffet could have a little more variety, same each day. We asked for a large cab for check out which we didn’t receive, so next day communication is needed. Fresh scent at hotel which is nice, can be overwhelming for people sensitive to smell. Bathroom could have hooks or a shelf outside the tub area. Early morning before the normal breakfast time could have some fruit. Towels and bed and pillows were amazing and very comfortable, great sleep. Staff were very attentive during breakfast and throughout the hotel. Didn’t use the pool, but it was a little different that we pick up towels at the reception desk. Overall would recommend and it did feel like a 5* experience.