2/10 Poor
13 Jan 2025
Rundown, bad service, lots of problems
The room was dingy and noisy. The front desk was so clueless. A friend asked for a bottle of skin oil she bought to be put in her room. It was never seen again. the desk insisted it was there and even went to look. In my room, the shade didn't go up which made it very dark . The front desk told me that my room is about 6 feet away from a wall so it didn't matter and the shade wasn't supposed to go up anyway.I asked to switch rooms and they said all rooms in my price range were opposite the wall. But, if I would move to a room that was $500 more than my room...which was already expensive, I go be moved to a room with more light. When I went to the front desk there must have been someone else there because they said they would send engineering to raise my shade. When I got back to my room, my shade was raised halfway but, they were right about the wall and the room was still dark and dingy. Also, the shower didn't work well and the bathroom was really rundown.
Verified traveller
2-night trip with friends
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